Winston Cheng

Project Manager/Business Analyst at Supreme Court of Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Skills

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Credentials

  • The Open Group Certified: TOGAF® 9 Certified
    -
    Jan, 2018
    - Nov, 2024

Experience

  • SG Courts
    • Singapore
    • Administration of Justice
    • 100 - 200 Employee
    • Project Manager/Business Analyst
      • Aug 2012 - Present

      Implements the e-Litigation system for Family and Juvenile Court. E-Litigation is a complex document-centric case management system that facilitates the workflow processes from the front-end law firms to the backend operations. The system was successfully launched on 2nd December 2013 For Family And Juvenile Court. I was involved in the user acceptance testing, change management and system rollout for Subordinate Court's e-Litigation system. I worked closely with the Judicial Officers on the implementation of the new standard operating procedures and change management activities. I coordinated with external agencies such as Legal Aid Bureau,Service Bureau and Law Firms to perform user acceptance testing. I liaised with the vendor and ITD on the data migration and deployment of the document management system. I have also conducted end user training for the court officers and registry officers on the usage of the e-Litigation system. Show less

  • Ministry of Finance (Singapore)
    • Singapore
    • Government Administration
    • 200 - 300 Employee
    • HRMS Project Manager
      • Nov 2009 - Jul 2012

      Involves in the evaluation of the tender for the new HRMS system. Participates in the HRMS Requirement Study and User Acceptance Testing and provides coordination support to the HRS users during the system rollout. Member of the HRMS Project Management Team and Working Committee to provide quality assurance to the implementation of the project. Reviews and improve current processes for Human Resource, Payroll Services and Credit Management Unit. Involves in the evaluation of the tender for the new HRMS system. Participates in the HRMS Requirement Study and User Acceptance Testing and provides coordination support to the HRS users during the system rollout. Member of the HRMS Project Management Team and Working Committee to provide quality assurance to the implementation of the project. Reviews and improve current processes for Human Resource, Payroll Services and Credit Management Unit.

  • Ministry of Manpower
    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Senior Manager
      • Jun 2006 - May 2008

      Manages the implementation of knowledge management initiatives for MOM including Wikipedia, People Finder Directory and the standard operating procedures(SOP) portal. Manages the business process re-engineering project for Occupational Safety Health Division which includes liasing with the domain experts, key users, senior management and the external consultants. Manages the implementation of knowledge management initiatives for MOM including Wikipedia, People Finder Directory and the standard operating procedures(SOP) portal. Manages the business process re-engineering project for Occupational Safety Health Division which includes liasing with the domain experts, key users, senior management and the external consultants.

  • Citi
    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Manager
      • Jun 2004 - May 2006

      Assists the technical head of Centre For Financial Services (CFFS) in managing the global time and attendance project and its rollout to India and Japan. Assists functional team in the implementation of Taleo-eRecruitment and Sumtotal-Learning Management Systems to Singapore, Malaysia, China and Taiwan. Ensures that transition process is properly carried out to handover development work to Shanghai outsourcing centre. Supports business analysts in coordinating with the Global Technology team for the implementation of Taleo-eRecruitment and Sumtotal-Learning Management Systems. Gathers business requirements and come up with technical specifications to integrate with PeopleSoft Human Resource Management System. Leads a team of developers in the implementation. Show less

  • Urban Redevelopment Authority of Singapore (URA)
    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Executive System Analyst
      • Nov 2001 - Jun 2004

      Manages Projects for Corporate Development Division and Managing For Excellence Office. Manages vendor and system analysts to maintain the infrastructure for organization-wide reporting and Enterprise MIS. Familiar with business intelligence tools and content management tools. Conducts organization-wide information process review and presented the findings to Management Committee. In Jun 2004, awarded the "innovation of the month" award for implementation of "Rules Review Monitoring System". Given a good testimonial for being pragmatic and patient in dealing with end users, administrators and processes. Show less

  • National Computer Systems
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Manager
      • Jul 1995 - Oct 2001

      Account Manager for UOB, OUB, ABN-AMRO, Maybank, Deutsche Bank, BNP-Paribas, Keppel Tat Lee, Merrill Lynch, Credit Lyonnais Regional Service Centre Asia, VISA, Citibank and Standard Chartered Bank. Business Development Manager for areas in Enterprise Application Integration, Core Banking, Fraud Detection tools, Business Intelligence tools, Intelligent Workflow Management and Customer Relationship Management, Financial Planning tools for Financial Services Industry. Manages the Intranet Subsystem of Public Service Infrastructure project for Infocomm Development Authority. Also lead the team in System Testing. Manages the implementation of Regional Human Resource Management System for Citibank which includes user acceptance testing and country rollout to Singapore, Malaysia, Korea, Indonesia, China, Philippines, Thailand and Taiwan. Implements Database Retrieval System using Lotus Notes for Subordinate Court. Lead project team members in the implementation. Maintains the Payments & Refunds Tax System for Inland Revenue Authority of Singapore. Develops programs, system conversion and integration testing for Property Tax System of Inland Revenue Authority of Singapore. In April 1997, awarded the "NCS Difference Quality Award" for outstanding contribution in "Work Dedication". Show less

Education

  • Nanyang Technological University
    Masters, Knowledge Management
    2007 - 2009
  • National University of Singapore / NUS
    Bachelor, Computer Science (Finance)
    1992 - 1995

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