Experience

Independence Physician Management (IPM)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Regional Director

  • Sep 2023 - Present



CHRISTUS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Vice President -- Physician Practice Operations South Texas

  • 2018 - 2023

  CHRISTUS Trinity Clinic is an elite, multi-specialty employment group of physicians and advanced practice clinicians selected for their commitment to excellence. • Led the design, acquisition and successful opening of a state-of-the-art, 68 exam room, $24 million dollar clinic built to house 30+ practicing clinicians • Opened 20+ new urgent care and clinic locations to serve the needs of Corpus Christi and San Antonio • Decreased patient out migration and increased appointment access… Show more CHRISTUS Trinity Clinic is an elite, multi-specialty employment group of physicians and advanced practice clinicians selected for their commitment to excellence. • Led the design, acquisition and successful opening of a state-of-the-art, 68 exam room, $24 million dollar clinic built to house 30+ practicing clinicians • Opened 20+ new urgent care and clinic locations to serve the needs of Corpus Christi and San Antonio • Decreased patient out migration and increased appointment access through physician recruitment and strategic growth • Recruited 43 multi-specialty providers to Corpus Christi and the surrounding areas in 2022 and 2023. Including retention of residents graduating from our CHRISTUS Spohn Family Medicine Residency (25% in 2022 and 42% in 2023) • Increased wRVU productivity by 110% by establishing goals in line with MGMA standards • Operational accountability for the Nueces County indigent care program. Our dedicated team reduced monthly ED visits by 33% for patients enrolled in the program • Improved top box patient experience scores from 77.4% in 2021 to 88.6% in 2023 • Implemented EPIC EMR over a two year period • Enhanced financial outcomes each year through increased revenue and reduced expenses. Including a 4.4 million decrease in operational investment from 2022 to 2023 • Increased the quality metrics scorecard to levels of excellence that resulted in improved patient outcomes and increased organizational reimbursement • Implemented creative strategies during the COVID-19 pandemic to generate patient visits and reduce cost • Led initiatives to immunize approximately 15% of the Corpus Christi community against COVID-19 Show less CHRISTUS Trinity Clinic is an elite, multi-specialty employment group of physicians and advanced practice clinicians selected for their commitment to excellence. • Led the design, acquisition and successful opening of a state-of-the-art, 68 exam room, $24 million dollar clinic built to house 30+ practicing clinicians • Opened 20+ new urgent care and clinic locations to serve the needs of Corpus Christi and San Antonio • Decreased patient out migration and increased appointment access… Show more CHRISTUS Trinity Clinic is an elite, multi-specialty employment group of physicians and advanced practice clinicians selected for their commitment to excellence. • Led the design, acquisition and successful opening of a state-of-the-art, 68 exam room, $24 million dollar clinic built to house 30+ practicing clinicians • Opened 20+ new urgent care and clinic locations to serve the needs of Corpus Christi and San Antonio • Decreased patient out migration and increased appointment access through physician recruitment and strategic growth • Recruited 43 multi-specialty providers to Corpus Christi and the surrounding areas in 2022 and 2023. Including retention of residents graduating from our CHRISTUS Spohn Family Medicine Residency (25% in 2022 and 42% in 2023) • Increased wRVU productivity by 110% by establishing goals in line with MGMA standards • Operational accountability for the Nueces County indigent care program. Our dedicated team reduced monthly ED visits by 33% for patients enrolled in the program • Improved top box patient experience scores from 77.4% in 2021 to 88.6% in 2023 • Implemented EPIC EMR over a two year period • Enhanced financial outcomes each year through increased revenue and reduced expenses. Including a 4.4 million decrease in operational investment from 2022 to 2023 • Increased the quality metrics scorecard to levels of excellence that resulted in improved patient outcomes and increased organizational reimbursement • Implemented creative strategies during the COVID-19 pandemic to generate patient visits and reduce cost • Led initiatives to immunize approximately 15% of the Corpus Christi community against COVID-19 Show less



Arkansas Children's

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Vice President Ambulatory

  • 2013 - 2018

  Provide administrative direction Ambulatory Division of hospital, which is comprised of five primary care clinics, 80 specialty clinics, radiology, process improvement, cardiac cath lab, heart station, neurophysiology, audiology/speech, rehabilitation services, and multiple offsite locations; annual visits for division are 300,000 and are supported by approximately 800 FTEs.

• Director of Ambulatory Business Operations

  • 2005 - 2013

  Provided administrative direction and assisted in planning, coordinating and maintaining all business operations for Ambulatory Care Services. Fostered collaboration between clinical and academic departments, divisions, medical staff leadership, faculty and other affiliated services. Developed and implemented departmental goals and action plans that supported the hospital mission, philosophy, and strategic plan. Investigated risk management and public relations issues. Analyzed and… Show more Provided administrative direction and assisted in planning, coordinating and maintaining all business operations for Ambulatory Care Services. Fostered collaboration between clinical and academic departments, divisions, medical staff leadership, faculty and other affiliated services. Developed and implemented departmental goals and action plans that supported the hospital mission, philosophy, and strategic plan. Investigated risk management and public relations issues. Analyzed and evaluated data; recommended changes to optimize performance and improve patient flow through Ambulatory Care Services. Allocated resources and resolved problems related to staffing, space, equipment and supplies. Planned and assumed accountability for operating within the annual departmental and capital equipment budgets. Managed performance by assessing staff competency and providing constructive feedback.



Allegheny Health Network

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Clinics

  • 2002 - 2005

  Manage the Clinic Division with 15 outpatient clinic locations, Medical Office Building (housing multiple physician offices, MRI, lab, radiology), 25 physician FTEs and 15 onsite managers; annual visits for the division were 200,000 with annual net revenue of approximately $40 million. There were approximately 150 FTEs in the division. Directed physician relations, physician contract negotiations, strategic planning, budgeting, staff development, information systems, market… Show more Manage the Clinic Division with 15 outpatient clinic locations, Medical Office Building (housing multiple physician offices, MRI, lab, radiology), 25 physician FTEs and 15 onsite managers; annual visits for the division were 200,000 with annual net revenue of approximately $40 million. There were approximately 150 FTEs in the division. Directed physician relations, physician contract negotiations, strategic planning, budgeting, staff development, information systems, market analysis, financial forecasting, bottom line profitability and marketing. Continuously monitored and evaluated the productivity, efficiency and effectiveness of service delivery methods and procedures; assessed and supervised workload, administrative support systems and internal reporting relationships. Initiated quarterly presentations to the board of directors on all clinic operations, financials, physician contract negotiations, real estate negotiations, and customer service/patient satisfaction. Investigated risk management and public relations issues. Analyzed, organized and evaluated data and recommended changes to optimize financial performance and improve patient flow through all clinics. Managed performance by assessing staff competency and providing constructive feedback on initial hire on an ongoing basis and during annual performance appraisals. Allocated resources and resolved problems related to staffing, physician satisfaction, space, equipment and supplies. Show less Manage the Clinic Division with 15 outpatient clinic locations, Medical Office Building (housing multiple physician offices, MRI, lab, radiology), 25 physician FTEs and 15 onsite managers; annual visits for the division were 200,000 with annual net revenue of approximately $40 million. There were approximately 150 FTEs in the division. Directed physician relations, physician contract negotiations, strategic planning, budgeting, staff development, information systems, market… Show more Manage the Clinic Division with 15 outpatient clinic locations, Medical Office Building (housing multiple physician offices, MRI, lab, radiology), 25 physician FTEs and 15 onsite managers; annual visits for the division were 200,000 with annual net revenue of approximately $40 million. There were approximately 150 FTEs in the division. Directed physician relations, physician contract negotiations, strategic planning, budgeting, staff development, information systems, market analysis, financial forecasting, bottom line profitability and marketing. Continuously monitored and evaluated the productivity, efficiency and effectiveness of service delivery methods and procedures; assessed and supervised workload, administrative support systems and internal reporting relationships. Initiated quarterly presentations to the board of directors on all clinic operations, financials, physician contract negotiations, real estate negotiations, and customer service/patient satisfaction. Investigated risk management and public relations issues. Analyzed, organized and evaluated data and recommended changes to optimize financial performance and improve patient flow through all clinics. Managed performance by assessing staff competency and providing constructive feedback on initial hire on an ongoing basis and during annual performance appraisals. Allocated resources and resolved problems related to staffing, physician satisfaction, space, equipment and supplies. Show less