Wing Yan Tuen

Senior Brand and Product Manager at DayDayCook (DDC Enterprise Limited)
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Location
Kowloon, Hong Kong SAR, HK

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Experience

    • Hong Kong
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Senior Brand and Product Manager
      • Jan 2020 - Present

      Hong Kong SAR - Managed the online shop for the brand, assisted on daily orders, 3rd parties apps, customer communication and page layout arrangement - Cooperated with different parties to increase sales channels and marketing exposure - eBay, HK01, Alipay, YATA, Dah Chong Hong etc - Consignment Product Development, communicated with supplier, managed price in marketing and related online marketing strategy - Developed new DayDayCook branded product for festivities, such as Chinese New Year… Show more - Managed the online shop for the brand, assisted on daily orders, 3rd parties apps, customer communication and page layout arrangement - Cooperated with different parties to increase sales channels and marketing exposure - eBay, HK01, Alipay, YATA, Dah Chong Hong etc - Consignment Product Development, communicated with supplier, managed price in marketing and related online marketing strategy - Developed new DayDayCook branded product for festivities, such as Chinese New Year, Mother's day, Mid-Autumn Festival and Christmas products - Planned and implemented marketing strategies for new customer acquisitions (worked with KOL platforms like spread-it and Mixx- Collection) and customer retention (created referral discount and subscription plan) - Negotiated for bartered offline events and promotions, such as LOHAS and Expert Expo

    • Senior Brand and Media Manager
      • Jun 2016 - Jan 2020

      Hong Kong - Led and editorial team of 5 - Planned and implemented online social media initiatives, including analyzed behavior of viewers from different social media platforms, curated content, and executed on text, images and videos - Monitored social media platforms and carried out website data analysis, led Facebook page archived 1M fans base and website monthly pageviews archived 2M(Jan 2018) - Increased the revenue from monetization of social media via Facebook and Youtube - Developed… Show more - Led and editorial team of 5 - Planned and implemented online social media initiatives, including analyzed behavior of viewers from different social media platforms, curated content, and executed on text, images and videos - Monitored social media platforms and carried out website data analysis, led Facebook page archived 1M fans base and website monthly pageviews archived 2M(Jan 2018) - Increased the revenue from monetization of social media via Facebook and Youtube - Developed business opportunities, such as affiliate program with Le Creuset, Fresh-Go, Fresh-to-Go and Tmall World HK(天貓) - Expanded brand exposure with both online and offline partners, including RoadShow, HKTVmall, Metro Pop, Line Today

    • Social Content Editor
      • Oct 2015 - May 2016

      - Executed content and ads for different social media platforms (FaceBook, IG, Youtube) - Analyzed social media platforms and website data (Google Analytics, Simply Measure) - Built up IG fans base, increased 100,000 followers in 1 year - Copywriting for articles and subtitle in Chinese and English - Products images and video shooting, Photo retouching and Video editing

    • Media Production
    • 1 - 100 Employee
    • Junior Editor
      • May 2014 - Oct 2015

      Hong Kong - Analyzed social media platforms performance(Simply Measure) - Build up IG fans base, increased 50,000 followers (organic) in 6 months - Day-to-day social media platforms execution (FaceBook, IG, Youtube) - Copywriting in Chinese - Event and products photography - retouching and post production

Education

  • Washington State University
    Bacherlor, Art
    2011 - 2013

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