Winfrida Ndanzi

Project Facilitator Intern at TGNP
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Contact Information
us****@****om
(386) 825-5501

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Experience

  • TGNP
    • Non-profit Organizations
    • 1 - 100 Employee
    • Project Facilitator Intern
      • Jan 2017 - Present

  • Millicom (Tigo)
    • Luxembourg
    • Telecommunications
    • 700 & Above Employee
    • Call Center Customer Service Representative
      • Aug 2015 - Aug 2016

      • Attending to customers by telephone( call center ) • Respond promptly to customer inquiries, handle and resolve customer complaints, • organize workflow to meet customer time frame • keep records of customer interactions and transaction, • Record details of inquiries, comments and complaints manage administration, • Follow up on customer interactions, provide feedback on the efficiency of the customer service process • Problem solving and attending to customers with accuracy and efficiency Show less

Education

  • The Univesity of Dodoma
    Bachelor's degree, English Language and Literature, General
    2014 - 2015
  • University of Dar es Salaam (UDSM)
    Post graduate diploma, Education
    2014 - 2015
  • makongo high school
    Ordinary level
    2011 - 2014

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