PC Support Specialist

• Nov 2018 - Present

PC Support Specialist/ Tier 2 Support. Responsible for hardware and software installation and upgrade. PC Support Specialist/ Tier 2 Support. Responsible for hardware and software installation and upgrade.

Tier one help desk Technician

• Apr 2018 - Nov 2018

Transportation Specialist

• Jan 2017 - Jan 2018

Information systems technician

• Sep 1992 - Sep 2016

Performed core and specialty functions of communications operations, message processing, network administration and security; establish, monitor, and maintain Radio Frequency (RF) communications systems; perform spectrum management within an area of responsibility; handle, store, and retrieve incoming and outgoing messages; perform network system administration, maintenance and training. Managed, plan and coordinate unit-level information systems security and integration across platforms… Show more Performed core and specialty functions of communications operations, message processing, network administration and security; establish, monitor, and maintain Radio Frequency (RF) communications systems; perform spectrum management within an area of responsibility; handle, store, and retrieve incoming and outgoing messages; perform network system administration, maintenance and training. Managed, plan and coordinate unit-level information systems security and integration across platforms, fleets, and services as well as ensure the proper security, distribution, handling, accounting, reporting, and control of Communications Security (COMSEC) materials, systems, and equipment; including graduation from Electronic Key Management System certification course. Provide technical assistance to computer system users. Answer questions and/or resolve computer problems for clients. Also provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems. Conducted help desk functions and repair fiber optics and a variety of cables. Additionally, conducted day-to-day operations such as system backups and restores, and add, modify, or delete user accounts. Install operating systems, applications and peripherals, troubleshoot user problems, debug command language scripts, and assist the Information Systems Security Officer (ISSO) in access control security. Have significant security programs experience, including serving as a leading supervisor of an IT division.

Electronic Key Management System Manager

• Dec 2013 - Jul 2016

Managed, plan and coordinate unit-level information systems security and integration across platforms, fleets, and services as well as ensure the proper security, distribution, handling, accounting, reporting, and control of Communications Security (COMSEC) materials, systems, and equipment

Chief Petty Officer

• 2010 - 2013

As a Naval Chief Petty Officer I was responsible for the direction and leadership of junior sailors (Employers) on a day to day basis.Supervised and lead watch teams in operations of communications systems essential for controlling air, ground, and naval operations. Operated communication links between air, naval, and ground forces; formulating and implementing emergency plans for natural and wartime disasters. Supervised and managed network connections for 120 remote sites. Provided technical… Show more As a Naval Chief Petty Officer I was responsible for the direction and leadership of junior sailors (Employers) on a day to day basis.Supervised and lead watch teams in operations of communications systems essential for controlling air, ground, and naval operations. Operated communication links between air, naval, and ground forces; formulating and implementing emergency plans for natural and wartime disasters. Supervised and managed network connections for 120 remote sites. Provided technical information and advice on capabilities and operational readiness. Disseminated written policies and procedures related to compliance activities. Conducted periodic internal reviews or audits to ensure that compliance procedures are followed.