Experience

Campaigner

• Canada
• Marketing Services
• 1 - 100 Employee

• Software Quality Assurance Analyst

  • Mar 2015 - Present

  - As a Team Lead, developed and trained new employees. - Prioritized and assigned work to employees with clear guidance and timelines to ensure that deliverables are met in a timely manner. - Held regular meetings with team members to answer questions and provide ongoing guidance. - Performed manual end to end testing, sanity and regression test against Campaigner® email marketing product. - Executed and Verified Web services API requests results. - Developed test plans and test cases for web and client server applications. - Provided and/or reviewed estimates on activities and tasks required to perform test planning and testing execution. - Participated in daily scrum and worked with the project, development, and product teams to remove any roadblocks identified. - Worked with the Client Success & Support teams to ensure production issues are assessed in a timely manner, with outcomes clearly communicated and processes documented. Show less



Thinkwrap Commerce

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Quality Assurance Analyst - Contract

  • May 2014 - Nov 2014

  - Performed end to end manual testing of web applications and e-commerce solutions on various platforms. - Developed test cases, test plans according to business requirements. - Maintain automated scripts and prepared variable checks. - Conducted thorough analysis of test results and reported back to project managers and developers. - Actively participated in team meetings to discuss solutions and strategies. - Provided support to the team by working on a number of projects simultaneously and adjusting workload according to priority. Environment: - Oracle ATG - Hybris - Jira - TestLink - Google Apps - VMware Virtualization Show less



Corel Corporation

• Canada
• Software Development
• 500 - 600 Employee

• Software Quality Assurance Analyst

  • Jun 2011 - Feb 2014

  Quality Assurance for the versatile and powerful graphic design software CorelDRAW Graphics Suite. - Created a test plan and test cases against the online features of CorelDRAW subscription and membership. - Reviewing design and specifications to determine testing requirements. - Preparing time estimates for software testing activities. - Identifying, investigating and isolating beta program incidents. - Performing various types of testing, such as functional, localized, regression, and setup installation testing. Environment: - Microsoft Windows 8.1 - Microsoft Windows 7 - CorelDraw X6 and X7 - Hyper V Virtualization - Rational Clear Quest Show less



STACS DNA

• Canada
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Analyst

  • Nov 2008 - May 2011

  Quality Assurance for Casework Enterprise and Databank Enterprise products for the forensic community. - Developed and executed manual test cases against the features of Casework Enterprise and Databank Enterprise applications for tracking and reporting of DNA. - Performed client onsite installation and configuration of Casework Enterprise and Databank Enterprise applications. - Performed onsite User Acceptance Test (UAT) to a client and various business stakeholders. - Performed onsite training to a client and various business stakeholders. - Provided technical support to a client and various business stakeholders. - Performing various types of testing, such as functional, regression, and installation testing. - Managed and maintained quality assurance test lab environment. Environment: - Microsoft Windows Server 2008 R2 - Microsoft Windows 7 - Microsoft SQL Server 2008 R2 - Microsoft Virtual Server 2005 Show less



Quest Software

• United States
• Software Development
• 700 & Above Employee

• Software Quality Control Analyst

  • Nov 2006 - Oct 2008

  Quality Control for Quest Windows Management MessageStats and Reports Packs products. Experience: - Created a test plan and test cases against the features of Window Management Reporting and Analysis tool for Messaging. - Managed and maintained Exchange and Active Directory test lab environment. - Identify, record and report on product issues through bug creation. - Created a ‘how to’ documents for training purposes. - Proofreading and correcting of product documentation. - Performing various types of testing, such as functional, regression, localized and installation testing. - Assisting in training of a new employee Environment: - Microsoft Windows XP, Server 2003,2008 - Microsoft Exchange 2000,2003,2007 - Microsoft SQL Server 2000,2005 - Microsoft Virtual Server 2005 - Microsoft Office Communication Server 2007 - VMWARE Virtualization - Archive Manager Server for Microsoft Exchange - BlackBerry Enterprise Server for Microsoft Exchange - Windows Mobile for Microsoft Exchange Show less



Halogen Software

• United States
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Analyst

  • Nov 2004 - Oct 2006

  Quality Control for web-based Employee Performance Management application. Experience: - Created a test plan and test cases against the features of a web-based Employee Performance Management application. - Identify, record and report on product issues through bug creation. - Created a ‘how to’ documents for training purposes. - Managed and maintained client/server test lab environment. - Performing various types of testing, such as functional, regression, and Internet security testing. - Proofreading and correcting of product documentation. - Assisting in training of a new employee Environment: - Microsoft Windows XP, Server 2000,2003 - Unix - Microsoft SQL Server 2000,2005 - Oracle 8i, 9i Database Server Show less



Agriculture and Agri-Food Canada/ Agriculture et Agroalimentaire Canada

• Canada
• Government Administration
• 700 & Above Employee

• Software Quality Assurance Analyst - Contract

  • Jan 2004 - Oct 2004

  - Created a framework to collect requirements within Information Systems Team. - Delegated a workshop for validation and verification of collected survey documents. - Documented tools, processes, and practices intended for implementing an integrated quality assurance standard within Information Systems Team. - Created and analyzed reports based on best practices across Information Systems Team. - Researched and evaluated software automation tools, technical hardware, and software applications. Environment: - Microsoft Windows XP - Microsoft Office Show less



Corel Corporation

• Canada
• Software Development
• 500 - 600 Employee

• Software Quality Assurance Analyst

  • Apr 1999 - Jan 2004

  - Created a test plan and test cases that describes the objectives, scope, approach, and checklist of a software testing effort. - Identifying, investigating and isolating software problems. - Impact analysis and regression testing of software changes. - Reviewing design and specifications to determine testing requirements. - Preparing time estimates for software testing activities. - Performed black box testing and localized testing. Environment: - Microsoft Windows 2000 Server - Microsoft Windows 95,98,ME,XP - Microsoft NT Server 4.0 - Microsoft DOS - Apple Mac OS 8.0,9.04,OSX - Linux - CorelDraw - WordPerfect - Rational Clear Quest - Symantec GHOST Imaging Software Show less