Experience

ITZU Group

• Belgium
• Human Resources Services
• 1 - 100 Employee

• Marketingcoördinator

  • Sep 2021 - Present

• Marketing Officer

  • Mar 2019 - Sep 2021

• Management Assistant

  • Apr 2016 - Mar 2019



Hotel Stiemerheide

• Belgium
• Hospitality
• 1 - 100 Employee

• Sales Manager & Social Media

  • Jan 2004 - Apr 2016

  My main responsibility is to offer our guests adequate solutions by organizing a full package of events or seminars.For each project I personally handle all administration and internal sales.The daily business involves the following tasks: Maintain close contact with the guests. My goal is to offer the guests a complete business solution.Draft a plan and cascade the required information to all involved internal and external departments.Administration of the invoice.Office management, act as a team player in the sales team and assist them and the general manager by scheduling meetings, handle and follow up on agenda items and offer administrative support.Responsible for social media updates Show less

• Front Office Manager

  • 2003 - 2004

  -attend to guests enquiries, requests, complaints and compliments-ensure guests receive warm attention and personal recognition-responsable for all operations of the front desk and guest services-ensuring that the entire Front Desk team is aware about the daily program-handling incoming and outgoing calls -assisting the sales-departement

• Receptionist

  • Jun 2002 - 2003

  - informing guests about availability of rooms over the telephone, emails or visiting guests- greet customers and answer their questions- checking guests in and out of the hotel- make reservations for accommodation



Thomas Cook Services

• Travel Guide

  • Jan 2000 - Jun 2002

  travel guide (responsible for the guests in several hotels) in Bulgary, Mallorca, Dominican Republic, Cuba travel guide (responsible for the guests in several hotels) in Bulgary, Mallorca, Dominican Republic, Cuba



Divers jobs

• Divers

  • 1990 - 2000

  Helpdesk agent internet-banking : Rabobank Weert Divers horeca-jobs (weekends and holidays) Hostesse,... for family company "Pagoda International" (Hasselt) Helpdesk agent internet-banking : Rabobank Weert Divers horeca-jobs (weekends and holidays) Hostesse,... for family company "Pagoda International" (Hasselt)