Experience

Fitness First Indonesia

• Indonesia
• Wellness and Fitness Services
• 100 - 200 Employee

• Customer Service Officer

  • Jan 2019 - Present

  ✅ Menyambut member/guest dengan ramah ✅ Checkin& member ✅ Menghadle proses cuti membership member ✅ Menghandle proses cancellation member ✅ Melakukan proses billing update ✅ Menginput New Join Member ✅ Melakukan proses PT Selling ✅ Melakukan Change information member. ✅ Melakukan upgrade /downgrade membership ✅ Melakukan Collection ✅ Filling all document ✅ Melakukan Service Call ✅ Menyambut member/guest dengan ramah ✅ Checkin& member ✅ Menghadle proses cuti membership member ✅ Menghandle proses cancellation member ✅ Melakukan proses billing update ✅ Menginput New Join Member ✅ Melakukan proses PT Selling ✅ Melakukan Change information member. ✅ Melakukan upgrade /downgrade membership ✅ Melakukan Collection ✅ Filling all document ✅ Melakukan Service Call



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Data entry

  • Mar 2017 - Jul 2018

  Menginput dan mengupload dokumen underlaying seperti invoice, statement letter, loan agreement, dll ke aplikasi PBI Tracking. Menginput dan mengupload dokumen underlaying seperti invoice, statement letter, loan agreement, dll ke aplikasi PBI Tracking.



BPJS Kesehatan

• Indonesia
• Insurance
• 700 & Above Employee

• Frontliner

  • Jan 2016 - Dec 2016

  ✅ Memverifikasi data ✅ Memproses pendaftaran baru peserta BPJS ✅ Cetak kartu BPJS peserta mandiri ✅ Ganti fasilitas kesehatan (FASKES) ✅ Ganti kelas ✅ Mutasi, dll ✅ Memverifikasi data ✅ Memproses pendaftaran baru peserta BPJS ✅ Cetak kartu BPJS peserta mandiri ✅ Ganti fasilitas kesehatan (FASKES) ✅ Ganti kelas ✅ Mutasi, dll