Wily Wariga

Corporate Executive Secretary at Premier Hospitality Asia - Villas & Resorts Management
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Contact Information
us****@****om
(386) 825-5501
Location
Bali, Indonesia, ID

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Credentials

  • Concierge Professional
    Ministry of Tourism and Creative Economy
    Nov, 2020
    - Oct, 2024
  • Essentials Steps of Enhancing Guest Services
    Udemy
    Oct, 2020
    - Oct, 2024
  • Certificación del Curso de Español Nivel A1.1
    Gr's Course
    May, 2020
    - Oct, 2024
  • Certification Programme in Front of House Service Excellence
    The British Butler Institute
    Oct, 2019
    - Oct, 2024

Experience

    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Corporate Executive Secretary
      • Feb 2023 - Present
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Personal Assistant to General Manager
      • Jun 2021 - Feb 2023
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Receptionist - Administrative Assistant
      • Jan 2021 - May 2021

      • Serve as the primary point of contact of the company. • Answer and forward incoming phone calls in a polite and professional manner, accurately taking message, respond to inquiries, distribute correspondences, and writing minutes. • Ensure smooth day-to-day duties for CEO, including agendas, mails, calls, set up meetings, sending reminders, business trips, travel arrangements, and hotel bookings. • Performing minor Accounting & Purchasing duties • Handle business venues registration process on various platforms. • Dealing with various issues and communicate to key spokespeople of external colleagues. Show less

    • Spain
    • Hospitality
    • 700 & Above Employee
    • THE LEVEL Concierge
      • Dec 2018 - Jun 2020

      • Assigned to work at VIP Club Lounge and responsible for handling check in, check out, cashiering, concierge, and evening cocktail for VIP, owners, corporates, member and regular guest. • Arrange the benefit for the guest in special occasion and celebration. • Check room allocations, inspect cleanliness, amenities, and special request before arrival. • Courtesy call to get guest’s feedback. • Take appropriate action to resolve guest’s complaints. • Assist guest with airline bookings, boarding passes, luggage pick-up time and transporation. Show less

    • Administrative Staff
      • Aug 2014 - Nov 2018

Education

  • Universitas Warmadewa
    Bachelor's Degree, English Department, Faculty of Letters, English Language and Literature/Letters
    2014 - 2018

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