Wily Wariga
Corporate Executive Secretary at Premier Hospitality Asia - Villas & Resorts Management- Claim this Profile
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Bio
Credentials
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Concierge Professional
Ministry of Tourism and Creative EconomyNov, 2020- Oct, 2024 -
Essentials Steps of Enhancing Guest Services
UdemyOct, 2020- Oct, 2024 -
Certificación del Curso de Español Nivel A1.1
Gr's CourseMay, 2020- Oct, 2024 -
Certification Programme in Front of House Service Excellence
The British Butler InstituteOct, 2019- Oct, 2024
Experience
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Premier Hospitality Asia - Villas & Resorts Management
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Indonesia
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Hospitality
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1 - 100 Employee
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Corporate Executive Secretary
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Feb 2023 - Present
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PT Bali Utama Cakrawala
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Indonesia
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Hospitality
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1 - 100 Employee
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Personal Assistant to General Manager
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Jun 2021 - Feb 2023
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The Braga Group
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Indonesia
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Hospitality
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1 - 100 Employee
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Receptionist - Administrative Assistant
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Jan 2021 - May 2021
• Serve as the primary point of contact of the company. • Answer and forward incoming phone calls in a polite and professional manner, accurately taking message, respond to inquiries, distribute correspondences, and writing minutes. • Ensure smooth day-to-day duties for CEO, including agendas, mails, calls, set up meetings, sending reminders, business trips, travel arrangements, and hotel bookings. • Performing minor Accounting & Purchasing duties • Handle business venues registration process on various platforms. • Dealing with various issues and communicate to key spokespeople of external colleagues. Show less
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Meliá Hotels International
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Spain
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Hospitality
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700 & Above Employee
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THE LEVEL Concierge
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Dec 2018 - Jun 2020
• Assigned to work at VIP Club Lounge and responsible for handling check in, check out, cashiering, concierge, and evening cocktail for VIP, owners, corporates, member and regular guest. • Arrange the benefit for the guest in special occasion and celebration. • Check room allocations, inspect cleanliness, amenities, and special request before arrival. • Courtesy call to get guest’s feedback. • Take appropriate action to resolve guest’s complaints. • Assist guest with airline bookings, boarding passes, luggage pick-up time and transporation. Show less
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Administrative Staff
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Aug 2014 - Nov 2018
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Education
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Universitas Warmadewa
Bachelor's Degree, English Department, Faculty of Letters, English Language and Literature/Letters