Wilson Ramos

Senior Storage Engineer at Falconwood, Incorporated
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Contact Information
us****@****om
(386) 825-5501
Location
Blacksburg, Virginia, United States, US

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5.0

/5.0
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Jim Blackburn

Wilson is an excellent data storage subject matter expert, and is very easy to work with. Wilson would be a great asset for any team!

Vincent O'Brien

Wilson was always highly motivated, customer service oriented, and a hard worker. In the 5+ years I worked with Wilson, not once did I hear a customer complaint about him. His responsibility and work ethic are second to none.

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Credentials

  • CompTIA A+
    CompTIA
    Dec, 2009
    - Oct, 2024
  • Comptia Security +
    CompTIA
    Jul, 2019
    - Oct, 2024
  • HNM Admin
    Harris Corporation
  • Microsoft Certified Professional
    -
  • NetApp Certified Data Administrator (NCDA)
    NetApp
  • NetApp Certified Implementation Engineer (NCIE)
    NetApp
  • VMware Certified Professional
    VMware

Experience

    • United States
    • Defense and Space Manufacturing
    • 100 - 200 Employee
    • Senior Storage Engineer
      • May 2023 - Present
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Security Analyst
      • Oct 2022 - Apr 2023

      Worked with multiple peers as a mentor as well as performed multiple tasks included but not limited to: 1. Performing Manual reports (daily) after analyzing collected logs/alerts (splunk) for possible threats within the environment. 2. Performed ACAS vulnerability reports and provided actions to remediate based on findings. 3. Reverse Engineer the environment, figure out the environment and process for receiving access to the tools. 4. Created management tools for my lead/manager as well as created and administered distribution lists for the team. 5. Onboarded 15 out of 20 from first day until they had access to the tools (this process takes months in this type of environment). Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sr Storage Admin/Engineer and Backup Administrator
      • Jun 2019 - Jul 2022

      System Administrator for a mixed and growing multi-environments of Storage Area Networks consisting of NetApp, Hitachi, and DataDomain (EMC), VNX, VPLEX, RPA, IBM SVC storage systems, DXi and fiber channel switches (Brocade and MDS), while working with the existing storage team to manage, maintain, deploy, troubleshoot and support customers with access to these SAN and NAS, assisted with implementing new storage systems, and provide input for developing local operating procedures and policies as needed or requested, while monitoring the ongoing operation of the storage systems and providing utilization reports to identify problems and corrective actions as needed. Also managed and implemented NetApp OCI and Data Warehouse. • Responsible for design, installation, configuration, security and maintenance of highly available enterprise data storage systems • Monitor performance, errors, and warnings on storage, backups, FC fabrics and network attached storage systems (NFS and CIFS/SMB) • Troubleshoot problems and propose/performed fixes and long term solutions • Follow and maintain in-house documentation for repeatable processes, including database feature installation, disaster recovery, and common problem resolution • Planned, document and performed OS/firmware upgrades for the storage systems and brocades FC switches and OS patching on Unix systems • Planned and participated on standing up remote data centers • Installed and configured netbackup clients on both windows and unix • Performed and maintained Backups and restores using Netbackup (physical, VM and NDMP restores) Achievements (include but not limited to): * Performed Data Migrations * Implemented CAC/Token card authentication on NetApp OCI and Datawarehouse * Implemented NDMP over FC * Integrated VMware, FC and storage inside of OCI for tracking issues across all of the environment * Created custom dashboards for tenant information (VMs resource usage, storage usage, etc) * Created SOPs Show less

    • United States
    • Utilities
    • 700 & Above Employee
    • Storage Administrator/Engineer
      • Jan 2017 - Jun 2019

      Storage Administrator working with multiple data centers across the states, managing multiple equipment including: * NetApp FAS /AFF series (Cluster OnTap) * IBM SVC * IBM N-series (7-mode) * Cisco MDS Role included working with different departments on implementing new requirements as per the business needs, implementing new protocols to the environment without causing downtime, communicating with remote locations for changes and maintenance. Assumed the roles of a a storage admin, engineer and architect as needed. Maintained Storage equipment, performed firmware upgrades, gathering project requirements and help design projects as per business needs. Achievements (include but not limited to): * Stood up 16 Flexpods (and build tools and templates to automate the process) * Implemented DR solutions across several states * Performed data migrations * Reverse engineer the environment and implemented standards across all storage equipment (I Inherited the equipment that was managed by 3 companies) * Implemented NetApp OCI * Created SOPs * Participated on infrastructure-architect boards Show less

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Sr SAN Administrator
      • Mar 2013 - Sep 2016

      Storage/system Administrator for a mixed and growing multi-environments of Storage Area Networks consisting of NetApp, Hitachi, and DataDomain (EMC), VNX, VPLEX, RPA, IBM SVC storage systems and Brocade fiber channel switches, while working with the existing storage team to manage, maintain, deploy, troubleshoot and support customers with access to these SAN and NAS. Also assist with implementing new storage systems, and provide input for developing local operating procedures and policies as needed or requested, while monitoring the ongoing operation of the storage systems and providing utilization reports to identify problems and corrective actions as needed. • Responsible for design, installation, configuration, security and maintenance of highly available enterprise data storage systems • Monitor performance, errors, and warnings on FC fabrics and network attached storage systems • Maintain storage and FC policies and standards • Troubleshoot performance problems and propose short term fixes and long term solutions • Refresh data from one environment to another at the request of the application development • Follow and maintain in-house documentation for repeatable processes, including database feature installation, disaster recovery, and common problem resolution • Virtualized and migration of data different storage systems • Implemented security policies per DoD guidelines. • Planned, document and performed OS/firmware upgrades for the storage systems and brocades FC switches. • Planned and participated on standing up remote data centers. Achievements (include but not limited to): * Build/Implemented DR environment. * Implemented NDMP over Fiber channel. * Removed FC to FC routing on an environment (with no interruption). * Consolidated FC environment. * Build and managed a UNIX based Brocade Network Advisor box. * Performed data migrations. * Stood up new equipment including implementing security hardening (both production and DR). * Created SOPs Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Engineer II
      • Dec 2010 - Mar 2013

      Support Engineer for Enterprise level storage solutions, using Red Hat Enterprise Edition, Solaris, Windows 2003/2008 Server and virtual platforms such as ESX/i, Hyper-V, Citrix XenServer. Providing anything from best practices, action plans to analyzing complex networks and storage issues, as well as diagnostics on performance, redundancy, virtualization and/or networking resources. As well as troubleshooting the following: • Windows 2003/2008 Server • Red Hat Linux Enterprise Edition • Solaris • VMWare ESX/i • vCenter • SAN and NAS • NFS, CIFs, FCP, ISCSI, FCPoE, LUNs • Snap Manager • SnapDrive • SnapMirror • SnapVault • DFM/Operations Manager • Autosupport And others such as writing technical articles as well as mentoring/helping peers. Show less

    • Non-profit Organization Management
    • 1 - 100 Employee
    • IT Consultant
      • Dec 2008 - Nov 2010

      • PC and Networking maintenance and repair • Network configuration and design • Technology advisory and education • Configuration of various equipment including video surveillance, electronics and others • Other technical tasks • PC and Networking maintenance and repair • Network configuration and design • Technology advisory and education • Configuration of various equipment including video surveillance, electronics and others • Other technical tasks

    • United States
    • Telecommunications
    • 700 & Above Employee
    • PS2/Lead
      • Feb 2001 - Nov 2008

      • Technical supervisor (team lead) • Monitoring the network after hours • Technical support commercial/residential accounts for ISP, Networking and VOIP • Technical training • Daily reports and monitoring credit expenses • Technical supervisor (team lead) • Monitoring the network after hours • Technical support commercial/residential accounts for ISP, Networking and VOIP • Technical training • Daily reports and monitoring credit expenses

    • Nigeria
    • Mobile Gaming Apps
    • 1 - 100 Employee
    • Support Specialist
      • Jun 2000 - Feb 2001

      • Technical support for fee base commercial and home users for Gateway’s Computers • Technical support for fee base commercial and home users for Gateway’s Computers

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Unix Migration Engineer
      • Aug 1999 - Jan 2000

      • Contract work, using Solaris, working on Y2K bugs on the HNM software • Configuring different equipments types of equipment to interact with HNM software • Troubleshooting remotely for any network/OS/software issues using TELNET, FTP and/or AT commands as needed. • Contract work, using Solaris, working on Y2K bugs on the HNM software • Configuring different equipments types of equipment to interact with HNM software • Troubleshooting remotely for any network/OS/software issues using TELNET, FTP and/or AT commands as needed.

Education

  • Universidad de Puerto Rico
    Bachelors, Computer Science
    1994 - 1999

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