Experience

COWRKS

• India
• Real Estate
• 100 - 200 Employee

• Manager- Revenue

  • Apr 2022 - Present

• Associate Manager- Revenue

  • Nov 2019 - Apr 2022



Workafella

• India
• Real Estate
• 100 - 200 Employee

• Manager- Sales

  • Mar 2019 - Nov 2019



Regus

• Luxembourg
• Facilities Services
• 700 & Above Employee

• Community Manager

  • Sep 2016 - Feb 2019

  Handled all process of operations from in-house team policies, client calling to finalising and helping operation is execution of the same. Have created a good niche for self in excelling in pitching for client satisfaction at the centre level.  Independent charge of the entire centre with responsibility of building the client base and centre clients.  Lead by example creating a strong ethos of customer service throughout the team.  Drive customer retention through great service and focused customer engagement.  Maximize customer satisfaction results (NPS) through regular customer engagement and the highest levels of Centre standards.  Handle customer concerns, coordinating questions through to prompt resolution with the Global Service Centre (GSC) team on behalf of the customers.  Ensure your customers are invoiced accurately and payments collected on time.  Hold regular community events in your Centre.  Serve as the primary backup for the Area or General Manager including (as needed) conducting customer needs analysis meetings, selling the range and touring customers.  Ensure that all daily service charges are captured and entered into the billing system on a daily basis. Show less



Chaithanya Projects Pvt Ltd

• Real Estate
• 1 - 100 Employee

• Admin & HR-Executive

  • Oct 2012 - Jul 2016

  Have performed the basic functions of the HR department, handling areas such as personnel management, social welfare and the maintenance of HR records. ... Generally, Designing compensation and benefits packages. Implementing performance review procedures. Is to act as the liaison between HR managers and employees, ensuring smooth communication and prompt resolution of all queries.  New Joiners formalities -  Employee application, PF, ESI, and Gratuity forms formalities Conducting induction training and job specific trainings.  Photos, Education and Experience certificates, Making complete personal files of new joiners and Monitor new employees for Induction with TM  Statutory Compliances -  Submission of ESI forms and obtaining temporary and original cards  ESI related works will be handled  Updating of CLs & PLs in Form F(Leave record as per Labor Act)  Salary Process -  Cross checking the attendance and bills of the contractor  preparing salary statement for all staff  Preparation of Bank & Cash, PF & ESI statements and submit to Accounts  General Activities -  Lockers checking with security Show less



Samrudhi Suites - India

• India
• Hospitality
• 1 - 100 Employee

• Front Office Associate & Cashier

  • Sep 2007 - Aug 2008

   Consistently offer professional, friendly and engaging service  Greet, check in and settle guest accounts while ensuring all service standards are followed  Assist guests regarding hotel facilities in an informative and helpful way  Respond to each Guest who approaches the Reception Desk  Drive rate through up-selling room brands  Follow department policies, procedures and service standards  Follow all safety policies  Other duties as assigned  Consistently offer professional, friendly and engaging service  Greet, check in and settle guest accounts while ensuring all service standards are followed  Assist guests regarding hotel facilities in an informative and helpful way  Respond to each Guest who approaches the Reception Desk  Drive rate through up-selling room brands  Follow department policies, procedures and service standards  Follow all safety policies  Other duties as assigned