Wilson Getefa Sisimi

Field Application Engineer at Metacom
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Contact Information
us****@****om
(386) 825-5501
Location
Western Cape, South Africa, ZA

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Bio

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Credentials

  • edX Verified Certificate for Data Science: Inference and Modeling
    edX
    Feb, 2020
    - Nov, 2024
  • edX Verified Certificate for Data Science: Wrangling
    edX
    Feb, 2020
    - Nov, 2024
  • edX Verified Certificate for Data Science: R Basics
    edX
    Oct, 2019
    - Nov, 2024
  • edX Verified Certificate for Data Science: Visualization
    edX
    Oct, 2019
    - Nov, 2024
  • edX Verified Certificate for Data Science: Productivity Tools
    edX
    Oct, 2019
    - Nov, 2024

Experience

  • Metacom
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Field Application Engineer
      • Jan 2023 - Present

    • Technical Support Representative Level 2
      • Jan 2021 - Jan 2023

      Project deployment and leading across more than 22 Africa countriesDevices configurations and SupportDiagnosing and Resolving network issuesManaging multiple case simultaneouslyMaintaining support using VPN(retails, service station, power grid, hospital)Training Team across Africa with Metacom Product and DocumentationConfigure and Support Third party devices IOT like Smart meter, inverter, DOMs and TLS through VPN serviceConfiguring and support media service via VPN

    • Technical Support Representative Level 1
      • Nov 2019 - Jan 2021

      Router configurationsMaintaining support using VPNTroubleshooting complaints and ensure solution based on a given solution.

Education

  • Richfield
    Baschelor In Information Technology, Baschelor In Information Technology
    2022 - 2024
  • Pearsons
    Machine Learning, Machine Learning
    2019 - 2020
  • intec college
    Certificate in Fundamental Programming, Certificate in Fundamental Programming
    2014 - 2016
  • College of Cape Town
    Certificate, CISCO IT Specialist Course
    2011 - 2011

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