Experience

Tax Relief Advocates

• United States
• Accounting
• 100 - 200 Employee

• Human Resources Director

  • Apr 2022 - Present

• Human Resources Manager

  • Aug 2021 - Apr 2022



Orange County's Credit Union

• United States
• Banking
• 1 - 100 Employee

• Human Resources Representative II

  • Jun 2018 - Aug 2021

• Human Resources Representative

  • Jan 2017 - Jun 2018



Tzu Chi Foundation

• Non-profit Organizations
• 300 - 400 Employee

• Payroll Associate

  • Mar 2016 - Dec 2016

  • Processed payroll for over 1000+ employees nationwide on a weekly basis to ensure it meets state and federal compliance. • Improved department efficiency in ADP through GL code creations, account management and cross-training staff on payroll systems. • Spearheaded all talent acquisitions at the National Headquarters in both English and Mandarin.



McKenna Motor Company

• Human Resources Intern

  • Jan 2016 - Mar 2016

  • Assisted in full cycle recruiting through producing job listings, candidate selections and onboarding. • Educated employees regarding company benefits, Employee Assistance Program, and 401K plans. • Collaborated with management to create employee "Pay Plans" and conduct employee exit interviews



Knighted Ventures

• Payout Associate & Banker

  • Jul 2014 - Dec 2015

  • Accurately managed cash flow during rotations and distributed winnings to guests. • Established rapport with other branches through exceptional service to the team and guests.



Farmers Insurance Group

• Consumer Services
• 100 - 200 Employee

• Administrative Assistant

  • Mar 2013 - Jun 2014

  • Completed and facilitated ACA Compliance law for over 50 Mandarin-speaking clients. • Managed insurance procedure, law, and regulation of various fields. • Analyzed pertinent information to resolve unique concerns across various divisions.



Target

• United States
• Retail
• 700 & Above Employee

• Guest Service Representative

  • Aug 2010 - Mar 2013

  • Supervised new-hire training for cashiers and guest services departments. • Led the check-out team and oversaw multi-departmental work-flows. • Delivered superb customer experience in a fast-paced retail setting.



Lee’s Shabu Shabu

• Assistant Manager

  • Feb 2005 - Sep 2009

  • Managed front and back of house relations for efficiency • Promptly secured fresh produce, delivered meals to patrons and managed dining room.