Experience

KPMG China

• Hong Kong
• Financial Services
• 700 & Above Employee

• Associate Director

  • Nov 2018 - Jan 2020

  China Digital Transformation Consulting with Technology Enablement Solutions, primarily focus on Financial Services and Auto Manufacturing industries. Build up team for IT Advisory and Technology Consultancy business development in Wuhan as well as Central China sub-region.



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Site General Manager

  • Apr 2017 - Oct 2018

  Wuhan, Hubei, China Site General Manager of DXC Technology Global Delivery Site - WSI01. General site operations management, including support BU local business development and maintain connections with local government departments. Work with local HR functions, Real Estate teams, IT, as well as Security team to meet the operational SLA of the site (500+ FTE), ensure the successful BCP execution upon any unexpected incidents. Oversees the service offerings, solutioning, competence development, as… Show more Site General Manager of DXC Technology Global Delivery Site - WSI01. General site operations management, including support BU local business development and maintain connections with local government departments. Work with local HR functions, Real Estate teams, IT, as well as Security team to meet the operational SLA of the site (500+ FTE), ensure the successful BCP execution upon any unexpected incidents. Oversees the service offerings, solutioning, competence development, as well as business development of the following: - Applications Development and Management Services - Testing & Digital Assurance - Program/Project Management - IT Service Management (ITIL) - Agile Methods & Transformation - DevOps Transformation (CI/CT/CD and Toolchain) - Digital Transformation Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Site General Manager

  • Sep 2014 - Mar 2017

  Wuhan, Hubei, China Site General Manager of Hewlett Packard Enterprise Global Delivery Site - WSI01. General site operations management, including support BU local business development and maintain connections with local government departments. Work with local HR functions, Real Estate teams, IT, as well as Security team to meet the operational SLA of the site (750+ FTE), ensure the successful BCP execution upon any unexpected incidents.

• China Service Line Lead, Applications Management Services

  • Jan 2011 - Jun 2016

  China Overall manage Apps Management Services delivery in 3 major delivery locations in China (200+ FTE) to support multiple external customers, responsible for Apps Management Services delivery teams’ revenue, cost, and quality targets, supervise delivery managers across different locations on daily business management. Led the delivery managers achieved BSC targets and grew the business in 3 consecutive fiscal years. Single point of contact to global Apps Management Service Line and drive global… Show more Overall manage Apps Management Services delivery in 3 major delivery locations in China (200+ FTE) to support multiple external customers, responsible for Apps Management Services delivery teams’ revenue, cost, and quality targets, supervise delivery managers across different locations on daily business management. Led the delivery managers achieved BSC targets and grew the business in 3 consecutive fiscal years. Single point of contact to global Apps Management Service Line and drive global initiative implementations in China to standardized service offerings, delivery model, operating model, improve delivery capability maturity, and enhance the sharing of reusable delivery assets from global Apps Management Services delivery community. Had been leading the global Apps Management IDS CoE certification program and played global Program Manager role since 2012. Responsibilities of this role are to define CoE certification framework, identify certification scope, plan certification schedule & milestones, define certification criteria for Applications Management delivery excellence and service excellence, communicate to candidate CoE teams/groups (Argentina, Costa Rica, China, Egypt, India, Philippines, Poland, APJ/EMEA/AMS regional teams, 2000+ FTE) and provide instructions through the CoE transformation, conduct CoE maturity assessment and final governance review. Supported 2 Global Delivery Centers (800+ FTE) successfully achieved the certification in 2015.



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Certified SME Instructor, HP Learning & Development

  • Mar 2011 - Mar 2016

  China HP L&D (Learning & Development) certified SME instructor of Professional and Management courses: Presentation Practice Workshop, PPW High Performance Employee Training, HPET Preparing for Leadership Primary delivery location: Wuhan



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• China Delivery Manager, Global Testing Practice

  • Sep 2007 - Dec 2010

  China Manage the offshore delivery business transitions from global accounts to China delivery teams, Single Point of Contact to Global Testing Practice. Build and develop delivery teams (300+ FTE) across different delivery locations in China to support internal (Applications Engineering Toolkit Program, HP Software BTO) and external customers (General Motors, Continental Airlines, OnStar, etc.) on Applications Testing engagements. Worked closely with Global Testing Practice delivery council to… Show more Manage the offshore delivery business transitions from global accounts to China delivery teams, Single Point of Contact to Global Testing Practice. Build and develop delivery teams (300+ FTE) across different delivery locations in China to support internal (Applications Engineering Toolkit Program, HP Software BTO) and external customers (General Motors, Continental Airlines, OnStar, etc.) on Applications Testing engagements. Worked closely with Global Testing Practice delivery council to capture business opportunities, provide bidding support, and manage the transition & transformation activities to offshore delivery centers. Supervised delivery managers to meet revenue, cost, quality and growth targets, grew delivery team size from 25 FTE to 300+ FTE in 3 fiscal years and significantly improved the delivery capabilities maturity on all Applications Testing service offerings. Awarded with Business Group’s APJ MVP in fiscal year 2010. Show less



UTStarcom

• United States
• Telecommunications
• 400 - 500 Employee

• IP-DSLAM System Testing Specialist

  • Oct 2005 - Sep 2007

  Hangzhou, Zhejiang, China Company Profile: UTStarcom is a global leader in the manufacture, integration and support of IP-based, end-to-end networking and telecommunications solutions. The company sells converged broadband wireless and wireline products, an integrated IPTV solution, and a comprehensive line of handset and customer premise equipment to operators in both emerging and established telecommunications markets worldwide. Major Roles and Responsibilities: Focus on the IP-DSLAM system tests/test… Show more Company Profile: UTStarcom is a global leader in the manufacture, integration and support of IP-based, end-to-end networking and telecommunications solutions. The company sells converged broadband wireless and wireline products, an integrated IPTV solution, and a comprehensive line of handset and customer premise equipment to operators in both emerging and established telecommunications markets worldwide. Major Roles and Responsibilities: Focus on the IP-DSLAM system tests/test automation. Including the xDSL functionalities and performances, Layer two functionalities and throughput performance, system defect analysis and MR submitting. Use TCL to develop test scripts for automation testing and be in charge of the automation test team. Collect data and run analysis, submit modification requests for each code defect. Verify the fix in the new release and write release test report. Also work as automation testing trainer for the whole department and output automation testing documentations and knowledge sharing. Awarded for extraordinary performance in automation testing. Show less



FiberHome

• China
• Telecommunications
• 700 & Above Employee

• FAE

  • Jun 2004 - Oct 2005

  Shenyang, Liaoning, China Job Responsibilities: FiberHome Networks F-engine Series Networking equipments (Routers, Layer 3/Layer 2 Switches, Media Converters, Multi-service Platforms and ect.) installation, configuration, backup/restoration, monitoring/operations management, troubleshoot ISP network connectivity issues, provide customers technical support and training delivery/solution presentations as well. Recognition: - New Employee of the Year - Most Improved Employee of the Year.



Wuhan Centrans Computer Technologies

• Network Engineer

  • Jun 2002 - May 2004

  Wuhan