Experience

Esmée Fairbairn Foundation

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Technology Management and Change

  • Sep 2019 - Present

  London, United Kingdom Building on a decade of skills and training, my role at Esmée Fairbairn Foundation is a varied one, but focuses on using technology to improve efficiency and deepen social impact. Some of my achievements over the last two and a half years include: - Overseeing the completion of a move to cloud-based architecture for the organisation, including Microsoft 365 and Salesforce Lighting. This saved considerable costs of running an on-premise server, without dropping any functionality core to… Show more Building on a decade of skills and training, my role at Esmée Fairbairn Foundation is a varied one, but focuses on using technology to improve efficiency and deepen social impact. Some of my achievements over the last two and a half years include: - Overseeing the completion of a move to cloud-based architecture for the organisation, including Microsoft 365 and Salesforce Lighting. This saved considerable costs of running an on-premise server, without dropping any functionality core to staff roles. - Managing the IT and Services budget, reducing expenditure in strategic areas to allow for investment in newer technologies, ultimately pushing the organisation to become a technology leader in the Foundation space. - Involved in the development of the Funders’ Collaborative Hub, a Covid-19 initiative to bring together some of the UK’s largest private funders to tackle complex social issues, and identify and plug funding gaps for specific sectors. - Continually upskilling Foundation staff on skills ranging from Microsoft Office to Cyber Security. Staff surveys show a consistent year-on-year improvement of staff’s confidence with IT. Show less



School for Social Entrepreneurs

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Trustee

  • Nov 2020 - Present

  The School for Social Entrepreneurs exists to create socially conscious business owners. As a Trustee and Non-Executive Director my role is to ensure that the organization stays on mission and is acting in a responsible manner. With my experience in other sectors, I have a particular focus on the technology side of the school. I sit on a Digital Transformation Task Force giving strategic oversight on priorities like hybrid learning across the programmes, and cyber security. I also sit… Show more The School for Social Entrepreneurs exists to create socially conscious business owners. As a Trustee and Non-Executive Director my role is to ensure that the organization stays on mission and is acting in a responsible manner. With my experience in other sectors, I have a particular focus on the technology side of the school. I sit on a Digital Transformation Task Force giving strategic oversight on priorities like hybrid learning across the programmes, and cyber security. I also sit on the Finance Audit and Risk Committee for the School. Show less



Copy & Code

• Web Developer

  • Aug 2017 - Sep 2022

  Having freelanced as a web developer for several years, Copy & Code was born from a desire to offer a more holistic solution to small business and social impact clients wanting high quality, reasonably priced web services. As the “Code” half of the two-person partnership, some of the projects I’ve completed include: - Running SEO improvement training, leading to a vast in web traffic for a small charity - Developed a bespoke CRM tool to track volunteer reports for an organisation,… Show more Having freelanced as a web developer for several years, Copy & Code was born from a desire to offer a more holistic solution to small business and social impact clients wanting high quality, reasonably priced web services. As the “Code” half of the two-person partnership, some of the projects I’ve completed include: - Running SEO improvement training, leading to a vast in web traffic for a small charity - Developed a bespoke CRM tool to track volunteer reports for an organisation, allowing them to quickly review and adapt their strategy accordingly - Built a user-centred design led website for a now successful lifestyle business, and assisted with the launch strategy across social media platforms - Managed the website migration for a mental health charity from an unsupported system to a CMS that they could maintain inhouse at a fraction of their previous running costs. Show less



Circle Health Group

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Technology and Process Lead

  • Feb 2018 - Sep 2019

  My role at Circle Health was to lead on transformational change across the organisation. I oversaw several projects to maximise the benefit technology brings to both hospitals and patients, including work on Robotic-Process Automaton, and a migration to Windows 10 across several hospitals. The role also involved working closely with multiple outsourced providers, managing those relationships and their delivery of services to the business.



Enactus UK Alumni

• Mentor

  • Sep 2012 - Aug 2019

  Bristol, United Kingdom I have held many roles with Enactus over the last few years, both paid and voluntary. Throughout I have focused on providing mentorship and development support. - As a Board member for the Alumni Network (2012-2014 & 2016, voluntary) I was initially in charge of developing the medium to long term strategy for the organisation. I was subsequently elected to head the Mentoring Programme, responsible for matching the needs of student teams with relevant experience from mentors across the… Show more I have held many roles with Enactus over the last few years, both paid and voluntary. Throughout I have focused on providing mentorship and development support. - As a Board member for the Alumni Network (2012-2014 & 2016, voluntary) I was initially in charge of developing the medium to long term strategy for the organisation. I was subsequently elected to head the Mentoring Programme, responsible for matching the needs of student teams with relevant experience from mentors across the country. I have also developed a bespoke CRM system to track mentors, allowing the Board to measure impact and provide quick feedback to the Enactus UK staff team. In my position as Technology Lead in 2016, I expanded the platform to cater for other needs in the Alumni network. - As a Mentor (2012-2019, voluntary) I use my experience and expertise to currently support 6 teams across the country. Mentors are often the first port of call, and being able to respond quickly and positively to challenges is vital. In 2013 I was awarded ‘Mentor of the Year’ in recognition of my services to the network, and in 2014 won 2 further awards including ‘Best Training’. Show less



UniHack

• Events Services

• Co Founder

  • Sep 2015 - Aug 2017

  UniHack was an education and data company, delivering blended learning to equip young people with the tools, network and motivation to solve the world’s biggest problems. This approach included on-campus hackathons and challenge events, and the development of an online platform to enhance student learning. Between July 2016 and August 2017, UniHack ran 8 weekend events, engaging 16 universities, and over 300 students. Additionally, we had also developed a schools programme to engage further… Show more UniHack was an education and data company, delivering blended learning to equip young people with the tools, network and motivation to solve the world’s biggest problems. This approach included on-campus hackathons and challenge events, and the development of an online platform to enhance student learning. Between July 2016 and August 2017, UniHack ran 8 weekend events, engaging 16 universities, and over 300 students. Additionally, we had also developed a schools programme to engage further education institutions. Naturally, the role of a startup co-founder is varied, but mine included: - Developing and delivering our event workshops and training sessions, with audience sizes ranging from 20-100 individuals - Building and harnessing relationships with higher and further education institutions to tailor our packages to their needs - Capturing data on all our events, including the workshops and training sessions, to ensure we continue to develop the programme inline with both the students and institutions’ needs My experience running UniHack has been incredibly beneficial, providing me with a platform to develop my skills working with students and young people. I have become more confident in content delivery, and making sure that trainees leave our events with the knowledge they need. Show less



UCL

• United Kingdom
• Research Services
• 700 & Above Employee

• UnUrban Navigator

  • Jun 2016 - Jun 2016

  London, United Kingdom Part of UCL, the Institute for Global Prosperity runs a summer school for 100 students looking to improve their CV and create social change, as part of a UCL-wide summer programme. My role was to act as a Navigator, directly responsible for the experiences of a group of around 20 students throughout the course. This freelance role included: - Co-ordinating the day-to-day running of my sub-group, and making sure tasks ran to time - Running a day-long workshop on Human Centred… Show more Part of UCL, the Institute for Global Prosperity runs a summer school for 100 students looking to improve their CV and create social change, as part of a UCL-wide summer programme. My role was to act as a Navigator, directly responsible for the experiences of a group of around 20 students throughout the course. This freelance role included: - Co-ordinating the day-to-day running of my sub-group, and making sure tasks ran to time - Running a day-long workshop on Human Centred Design, in partnership with Mensch - Running an afternoon of training on Pitching and Public Speaking, to help the students develop their content before presenting their work to the wider UCL programme Show less



Student Hubs

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Social Enterprise Manager

  • Jun 2014 - May 2015

  Oxford, United Kingdom Student Hubs is a charity whose aim is to mainstream student social action. As their Social Enterprise Manager, I developed a nationwide incubation framework for social action projects across 10 universities. This involved developing the structure and content for a Social Enterprise Curriculum that would be ubiquitous across the Student Hubs network, and ensuring that all student-facing staff were confident in delivering it. My role included: - Training other staff across the… Show more Student Hubs is a charity whose aim is to mainstream student social action. As their Social Enterprise Manager, I developed a nationwide incubation framework for social action projects across 10 universities. This involved developing the structure and content for a Social Enterprise Curriculum that would be ubiquitous across the Student Hubs network, and ensuring that all student-facing staff were confident in delivering it. My role included: - Training other staff across the country to become confident in providing the framework to their students - I was also in charge of running the more technical training for a range of audiences, including students and graduates, covering a range of topics including Impact Measurement, Project Management, and Budgeting. - As well as providing general oversight to all staff, I directly managed a member of the Oxford team, overseeing their professional and personal development within their role - Organised the marketing and logistics for Emerge 2014, a national social enterprise conference. This included managing stakeholders’ interests in the event, aligning both speakers and corporate sponsors The Social Enterprise Manager role allowed me to develop experience in programme building, and ensure that the training could be adapted to become relevant to a wide range of skills and audiences.

• Programmes Officer

  • Nov 2013 - Jun 2014

  Cambridge, United Kingdom Before being promoted to their national team, I joined Student Hubs as part of the Worthwhile Graduate Scheme. My role as Programmes Officer for Cambridge involved working directly with students developing projects, providing guidance and support, and running training to help them succeed. As well as the one-to-one support of student entrepreneurs, my role also saw the expansion of the Social Innovation Programme - a scheme designed to give students experience in working directly with… Show more Before being promoted to their national team, I joined Student Hubs as part of the Worthwhile Graduate Scheme. My role as Programmes Officer for Cambridge involved working directly with students developing projects, providing guidance and support, and running training to help them succeed. As well as the one-to-one support of student entrepreneurs, my role also saw the expansion of the Social Innovation Programme - a scheme designed to give students experience in working directly with charities and startups and creating solutions. The role involved not only managing the expectations of external organisations, but ensuring that the work undertaken by the students developed their own personal and professional skills.



Enactus

• United States
• Non-profit Organizations
• 700 & Above Employee

• Programme Manager (part-time)

  • Oct 2013 - Jan 2014

  Bristol, United Kingdom Enactus is a global organisation empowering students to create social enterprise solutions to challenges all over the world. As a Programme Manager I was directly responsible for the development of four university teams. This required good local contextual knowledge, the ability to communicate and collaborate with universities, and allowed me to develop my advisory and coaching skills. This role also involved the pastoral care of the students, and working directly with young people to… Show more Enactus is a global organisation empowering students to create social enterprise solutions to challenges all over the world. As a Programme Manager I was directly responsible for the development of four university teams. This required good local contextual knowledge, the ability to communicate and collaborate with universities, and allowed me to develop my advisory and coaching skills. This role also involved the pastoral care of the students, and working directly with young people to nurture and develop their soft and hard skills. Show less



Telefónica

• Spain
• Telecommunications
• 700 & Above Employee

• Events Coordinator, Campus Party Europe

  • Jun 2013 - Sep 2013

  London, United Kingdom Part of a team organising the 2013 edition of ‘Campus Party Europe’, the largest technology festival of its kind. The weeklong event saw over 10,000 attendees and 500 hours of content at the O2 Arena in London. - Researched, contacted, and secured over 40 relevant speakers in the space of 3 months. - Managed the content for 5 separate areas, requiring effective time management and prioritisation. - Responsible for managing the budgets for each of these stages, requiring… Show more Part of a team organising the 2013 edition of ‘Campus Party Europe’, the largest technology festival of its kind. The weeklong event saw over 10,000 attendees and 500 hours of content at the O2 Arena in London. - Researched, contacted, and secured over 40 relevant speakers in the space of 3 months. - Managed the content for 5 separate areas, requiring effective time management and prioritisation. - Responsible for managing the budgets for each of these stages, requiring precise record keeping. - Managed relationships between various corporate interests, showing diplomacy and professionalism. Show less



O2 (Telefónica UK)

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Advisor, Team Leader

  • Nov 2008 - Feb 2013

  Started as a Sales Assistant, but was soon promoted to Team Leader, a role equal to Assistant Manager. - Responsible for employees’ targets, ensuring they were well trained and performing as a team. - Helped lead the team to improve store’s customer service rating from mid-70% to high 90%. When my University application was successful in 2009 I left my full-time role. After graduation I returned on a part-time, permanent contract, allowing me to also pursue various… Show more Started as a Sales Assistant, but was soon promoted to Team Leader, a role equal to Assistant Manager. - Responsible for employees’ targets, ensuring they were well trained and performing as a team. - Helped lead the team to improve store’s customer service rating from mid-70% to high 90%. When my University application was successful in 2009 I left my full-time role. After graduation I returned on a part-time, permanent contract, allowing me to also pursue various external volunteering roles. Show less