William Peterson
Support Engineer at Distribution One- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Venice, Florida, United States, US
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Experience
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Distribution One
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United States
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Software Development
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1 - 100 Employee
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Support Engineer
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Jan 2022 - Oct 2022
Mount Laurel, New Jersey | Irving, Texas Respond to and resolve customer requests directly using telephone running call center software. Create and maintain user accounts and assigned permissions. Connected to computer of client using remote link to install programs and applications. Monitor systems in operation and quickly troubleshoot errors.
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Epicor
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United States
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Software Development
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700 & Above Employee
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Sr. Product Support Specialist
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Sep 1997 - Oct 2020
Greater New York City Area
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Territory Sales Manager North East New Jersey
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Jun 1987 - Sep 1996
•Consistantly achieved 100% of quota. •Responsible for over 30 major accounts.
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Education
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County College of Morris
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The Chubb Institute
Computer Science
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