Experience

tronc (formerly Tribune Publishing)

• Product Manager

  • Jul 2012 - Feb 2017

  Greater Chicago Area • Work with business stake holders, and subject matter experts to provide product oversight following Agile project methodology. • Create, groom, and prioritizing the Product backlog based on business objectives • Lead sprint planning meetings and product reviews/user demonstrations • Participate in creation and review of training material necessary to support new product enhancements • Build strong working relations with various internal and external organizations to ensure… Show more • Work with business stake holders, and subject matter experts to provide product oversight following Agile project methodology. • Create, groom, and prioritizing the Product backlog based on business objectives • Lead sprint planning meetings and product reviews/user demonstrations • Participate in creation and review of training material necessary to support new product enhancements • Build strong working relations with various internal and external organizations to ensure solutions meets our business partners needs. Show less



Tribune Company

• United States

• Finance Process Innovation

  • Oct 2010 - Oct 2012

  Greater Chicago Area Selected by senior management to join a team charged with the implementation of a Company-wide finance initiative, focused on re-organizing and centralizing finance operations into a shared service center. Individual responsibilities included: • Documented end to end task flow & system competences for Credit, Collection, Accounts Receivable, and Collection Coordinator positions. Created applicable training material and user manuals. • Provided on-site training, and developed… Show more Selected by senior management to join a team charged with the implementation of a Company-wide finance initiative, focused on re-organizing and centralizing finance operations into a shared service center. Individual responsibilities included: • Documented end to end task flow & system competences for Credit, Collection, Accounts Receivable, and Collection Coordinator positions. Created applicable training material and user manuals. • Provided on-site training, and developed performance metrics to monitor newly hired managers & staff. • Collaborated with cross-functional teams to create new system processes and workflows

• Senior Credit Representative

  • Sep 1999 - Oct 2010

  Greater Chicago Area Managed accounts receivable portfolio for all publishing units with annual revenue in excess of $150 million. Consistently exceeds departmental goals and lead peers with amounts collected. Test and support end user development of new systems. Assist with roll out, training and development. Earned outstanding reputation for serving all customers with high levels of respect, trust, and integrity

• Commercial Credit Representative

  • Jul 1997 - Aug 1999

  Greater Chicago Area Successfully managed an AR/collection portfolio consisting of hundreds of national customers and accounting for $50 million in annual revenue. Proactively reduced the average delinquency of accounts through delicate negotiations and development of professional relationships with many of our largest customers.