Experience

Gold Mountain Communications

• United States
• Telecommunications
• 1 - 100 Employee

• Senior Sales Manager

  • Sep 2019 - Present

• Operations Manager

  • Jul 2015 - Present

  Springfield, Missouri Area

• Shift Manager

  • Apr 2013 - Jul 2015

  Springfield, Missouri

• Team Lead

  • Feb 2013 - Apr 2013

  Springfield, Missouri

• Sales Representative

  • Oct 2012 - Feb 2013

  Springfield, Missouri



Trolleys

• Bartender/Bar manager

  • Feb 2010 - May 2014

  Springfield, Missouri



Chase

• United States
• Financial Services
• 700 & Above Employee

• Team Lead

  • Nov 2009 - Jun 2011

  Springfield, Missouri



Chicago Transit Authority

• United States
• Truck Transportation
• 700 & Above Employee

• Site Manager

  • Jun 2007 - Aug 2009



Bell Industries

• Information Technology & Services
• 100 - 200 Employee

• Manager of Sales and Cancellations

  • Jul 2006 - May 2007

  Ran a department of 5 teams consisting of approximately 15 reps per team. Had 5 supervisors that worked underneath me 2 in the cancellation department, 3 in the sales department. Was responsible for driving all aspects of the business including indicators such as closing %, customer satisfaction, numerous quality indicators, and retention in different ways. Was responsible for managing a budget, and developing the supervisors in their roles as well. Increased the sales departments close % over… Show more Ran a department of 5 teams consisting of approximately 15 reps per team. Had 5 supervisors that worked underneath me 2 in the cancellation department, 3 in the sales department. Was responsible for driving all aspects of the business including indicators such as closing %, customer satisfaction, numerous quality indicators, and retention in different ways. Was responsible for managing a budget, and developing the supervisors in their roles as well. Increased the sales departments close % over 4% first month in role and had the lowest attrition amongst any managers in the center. Show less



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Supervisor level 3

  • Sep 2001 - Jun 2006

  Ran a sales team in a campaign called winback where we called former customers and earned their business back. Ran a team of anywhere from 12 to 25 agents helped manage all aspects of their business from payroll to development to corrective action, etc. Was in the position for approximately 4 years, never missed my sales quota in that entire time and was consistently in the top 3 being #1 overall a very significant amount of the time. Won awards for performance every period that I was in the… Show more Ran a sales team in a campaign called winback where we called former customers and earned their business back. Ran a team of anywhere from 12 to 25 agents helped manage all aspects of their business from payroll to development to corrective action, etc. Was in the position for approximately 4 years, never missed my sales quota in that entire time and was consistently in the top 3 being #1 overall a very significant amount of the time. Won awards for performance every period that I was in the role. Show less



SONIC Drive-In

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • Jun 1997 - Sep 2001

  Willow Springs, Missouri