Experience

F1RST Digital Services

• Brazil
• IT Services and IT Consulting
• 700 & Above Employee

• IT Engineer Specialist

  • Nov 2021 - Present

  Brasil



NTT Ltd.

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Service Delivery Remote Support Engineer (L2) - Routing&Switching

  • Dec 2018 - Nov 2021

  São Paulo e Região, Brasil Responsible for providing a troubleshooting L3 to clients and resolving technical incidents and problems.



Dimension Data

• South Africa
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Infrastructure Analyst

  • Mar 2016 - Nov 2021

  São Paulo e Região, Brasil Responsible to provide solutions in projects using good practices in Routing & Swtiching and security projects, acting in the Itaú-Unibanco client.



MultiRede

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• Support Analyst Pl

  • Feb 2015 - Feb 2016

  Responsible to provide solutions in projects using good practices in Routing & Swtiching and security projects, acting in the Itaú-Unibanco client.



Embratel

• Brazil
• Telecommunications
• 700 & Above Employee

• Telecom technical II at Primesys/Embratel

  • Feb 2012 - Jan 2015

  São Paulo e Região, Brasil Troubleshooting of network topologies, management routers agencies of the Bradesco bank.



TIVIT

• Brazil
• IT Services and IT Consulting
• 700 & Above Employee

• Support analyst junior at Tivit

  • Oct 2011 - Feb 2012

  São Paulo e Região, Brasil Monitoring of critical resources via client IBI monitoring tool Tango and TSC. Monitoring services to Database (SQL Server / Oracle), Email (Exchange), SPB, File Server, System Owners, file system, Windows, Unix / Linux Blade, VM, routers. GMUD planning, monitoring and execution. Monitoring of X-25 links and MPLS. Control SLA. Dedicated Support Service Desk IBI. Environmental monitoring Amex card transaction, proprietary systems, server monitoring UX and Linux, Windows, file system, proprietary… Show more Monitoring of critical resources via client IBI monitoring tool Tango and TSC. Monitoring services to Database (SQL Server / Oracle), Email (Exchange), SPB, File Server, System Owners, file system, Windows, Unix / Linux Blade, VM, routers. GMUD planning, monitoring and execution. Monitoring of X-25 links and MPLS. Control SLA. Dedicated Support Service Desk IBI. Environmental monitoring Amex card transaction, proprietary systems, server monitoring UX and Linux, Windows, file system, proprietary applications environment AMEX.

• Trainee at Tivit

  • Mar 2011 - Sep 2011

  São Paulo e Região, Brasil Monitoring of critical resources via client IBI monitoring tool Tango and TSC. Monitoring services to Database (SQL Server / Oracle), Email (Exchange), SPB, File Server, System Owners, file system, Windows, Unix / Linux Blade, VM, routers. GMUD planning, monitoring and execution. Monitoring of X-25 links and MPLS. Control SLA. Dedicated Support Service Desk IBI. Environmental monitoring Amex card transaction, proprietary systems, server monitoring UX and Linux, Windows, file system, proprietary… Show more Monitoring of critical resources via client IBI monitoring tool Tango and TSC. Monitoring services to Database (SQL Server / Oracle), Email (Exchange), SPB, File Server, System Owners, file system, Windows, Unix / Linux Blade, VM, routers. GMUD planning, monitoring and execution. Monitoring of X-25 links and MPLS. Control SLA. Dedicated Support Service Desk IBI. Environmental monitoring Amex card transaction, proprietary systems, server monitoring UX and Linux, Windows, file system, proprietary applications environment AMEX.