Experience

Cabinets To Go

• United States
• Retail
• 100 - 200 Employee

• Web Developer

  • Jan 2023 - Present

  Franklin, Tennessee, United States



PNC

• Travel Arrangements
• 1 - 100 Employee

• Software Development Associate

  • Aug 2020 - Jan 2023

  •Collaborate with an Agile crew to plan stories and refine features for the upcoming sprint •Test REST API routes using SOAPUI •Automate web application testing using Selenium with TestNG framework and use of Gradle to handle test and environment setup •Utilize Project Object Model (POM) to create reusable code



Technical Experience

• Spain
• Real Estate

• Java Development Bootcamp Student

  • Jan 2020 - Apr 2020

  Cleveland/Akron, Ohio Area Vending Machine Software: Developed in Java using OOP fundamentals using File I/O. National Park Registration: Developed registration page for National Park tours in Java and PostgreSQL, primarily developed in a command-line interface.



MGM Northfield Park

• United States
• Hospitality
• 1 - 100 Employee

• Box Office Manager

  • Apr 2018 - Dec 2019

  Northfield, Ohio • Exceeded customer service goals and ranked top 3 for all departments on the property in 2018. • Created schedules for box office staff and communicated with Hall Entertainment ushers about needs for upcoming shows • Built shows in Ticketmaster One/Host and Fanuser, as well as created promotional offers for email database, social media and Groupon resulting in $48,000 of revenue • Handled customer escalations on show days from seating issues to fraudulent tickets • Supervised staff… Show more • Exceeded customer service goals and ranked top 3 for all departments on the property in 2018. • Created schedules for box office staff and communicated with Hall Entertainment ushers about needs for upcoming shows • Built shows in Ticketmaster One/Host and Fanuser, as well as created promotional offers for email database, social media and Groupon resulting in $48,000 of revenue • Handled customer escalations on show days from seating issues to fraudulent tickets • Supervised staff on a daily basis, and hired and created training materials for new employees •Process reports for audits, facility fees, customer lists, and offer redemptions

• Box Office Supervisor

  • Nov 2017 - Apr 2018

  Northfield, Ohio

• Lead Box Office Representative

  • Aug 2015 - Nov 2017

  Customer Service Training of new employees Creating training materials Operation of Ticketmaster Selling tickets and maintaining will call Use of Bailey’s CMP Printing reports Handling issues that arise during shows Maintaining a $500 bank Answering phone calls and returning voicemails



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Inbound Sales Representative

  • Jan 2016 - Jun 2016

  Akron, OH



Portrait Innovations

• United States
• Civic and Social Organizations
• 200 - 300 Employee

• Photographer/Sales

  • Aug 2015 - Jan 2016

  Akron, OH



Bowling Green Hot Rods

• United States
• Spectator Sports
• 1 - 100 Employee

• Director of Ballpark Entertainment

  • Sep 2014 - Jun 2015

  Bowling Green, KY Class-A Affiliate of the Tampa Bay Rays •Interviewed and hired employees •Ability to multitask during high-stress situations •Created graphics for print, video, and the web •Led and created ideas for video shoots •Overseen a team of 11 for in-game video production and 3 for promotions •Created graphics for the video board along with left field LED ribbon board •Met deadlines in short time frames •Wrote in-game promotions schedule along with public announcer… Show more Class-A Affiliate of the Tampa Bay Rays •Interviewed and hired employees •Ability to multitask during high-stress situations •Created graphics for print, video, and the web •Led and created ideas for video shoots •Overseen a team of 11 for in-game video production and 3 for promotions •Created graphics for the video board along with left field LED ribbon board •Met deadlines in short time frames •Wrote in-game promotions schedule along with public announcer scripts •Made schedule for a staff of 25 •Planned and created in-game promotions •Created fan entertainment and engagement with prompts and videos Show less



Lake County Captains

• Spectator Sports
• 1 - 100 Employee

• Assistant to the Promotions Manager

  • Mar 2013 - Aug 2014

  Eastlake, OH Single-A Affiliate of the Cleveland Indians • Wrote game-day scripts • Booked National Anthem performers • Operated matrix board, scoreboard, video board, and in-game music • Executed sponsorships • Designed graphics for in-game promotions • Contacted rewards point winners • Proof of performance photos and organization • Shot & Edited intro video and promotional videos • Produced website graphics for captainsbaseball.com • Created newsletter graphics •Made Player… Show more Single-A Affiliate of the Cleveland Indians • Wrote game-day scripts • Booked National Anthem performers • Operated matrix board, scoreboard, video board, and in-game music • Executed sponsorships • Designed graphics for in-game promotions • Contacted rewards point winners • Proof of performance photos and organization • Shot & Edited intro video and promotional videos • Produced website graphics for captainsbaseball.com • Created newsletter graphics •Made Player Graphics, Promotional Graphics (for upcoming events), and Player Intro Videos •Updated the team’s website on MiLB (Media Walls, Pages, etc.) Show less



University of Akron Sound

• Event Sound

  • Nov 2010 - Aug 2014

  Akron, Ohio • Set-up of equipment (mics, xlrs, stands, etc) • Playing of music, Mic tests, and levels. • Worked men/women's soccer, men/women's basketball, baseball, softball, volleyball, track & field, high school sports, and other events hosted on campus. • Ran event sound for NCAA soccer tournament and MAC soccer tournament championship.

• Video Manager

  • Sep 2010 - Apr 2014

  Akron, Ohio • Camera Operator - filming practices, games, and drills. • Assisted in the importing of film to DVSport • Packing of equipment for daily practice and away game trips. • Shooting on-field highlights during games

• Camera Operator

  • Jan 2012 - Sep 2012

  Eastlake, Ohio • Filmed the on-field host during promotions • Shot player b-roll • Imported and cataloged video • Assisted with video concepts and video shorts

• Media/Promotions Assistant

  • Feb 2011 - Sep 2012

  Eastlake, Ohio Single-A Affiliate of the Cleveland Indians Worked 70 games as well as non-game day events such as Roverfest, Indians Affiliate Days, City of Eastlake 4th of July Fireworks, Rock Allegiance Tour, and Stone Temple Pilots Concert. • Created graphics for the video board • Worked in the press box running in-game Line Score, Matrix Board, Video Board, and Music. • Created music playlists for pre-game and post-game. • Camera Operator for in-game promotions. • Updated the… Show more Single-A Affiliate of the Cleveland Indians Worked 70 games as well as non-game day events such as Roverfest, Indians Affiliate Days, City of Eastlake 4th of July Fireworks, Rock Allegiance Tour, and Stone Temple Pilots Concert. • Created graphics for the video board • Worked in the press box running in-game Line Score, Matrix Board, Video Board, and Music. • Created music playlists for pre-game and post-game. • Camera Operator for in-game promotions. • Updated the team’s website on MiLB. (Media Walls, Pages, etc.) • Made appearances as the team’s mascot. • Found contestants for in-game promotions and made sure the promotion went according to plan. • Ballpark Operations included post-game stadium cleaning and pre-game set up • Assisted on-field host with ceremonial first pitches. • Created graphics for outfield fence signs.



Akron Aeros

• United States
• Spectator Sports
• 1 - 100 Employee

• Creative Services Assistant

  • Apr 2010 - Oct 2010

  Akron, Ohio Double-A Affiliate of the Cleveland Indians • Worked all 70 games • Technical Director and Camera Operator • Creation of graphics for the video board • Recording of games • Uploading of videos to Crossfire