Experience

ESL East Asia / 东亚英语教育

• United States
• E-Learning Providers
• 1 - 100 Employee

• Co-Founder

  • May 2020 - Present

  New York, United States

• ESL Leadership Communications Coach

  • Jan 2019 - Present

  New York, NY ESL Leadership Communications: Working with high-achieving adults from East Asia seeking to be effective communicators with their English-speaking colleagues and team members. Services tailored to individual situations.



Writer

• United States
• 100 - 200 Employee

• Writer: Arts, Science & Technology

  • 2014 - May 2020

  New York, NY Writing in New York City about new music, art and literature for arts and education audiences. Also composing essays, analyses, studies, narratives about language, technology, personal experience and cultural history for general-audience media. For instance: Writing about the convergence of artist Simon Dinnerstein, Composer Robert Sirota, the New York City ensemble Alarm Will Sound , and John Williams and his novel "Stoner." On the occasion of the debut of both Dinnerstein's New… Show more Writing in New York City about new music, art and literature for arts and education audiences. Also composing essays, analyses, studies, narratives about language, technology, personal experience and cultural history for general-audience media. For instance: Writing about the convergence of artist Simon Dinnerstein, Composer Robert Sirota, the New York City ensemble Alarm Will Sound , and John Williams and his novel "Stoner." On the occasion of the debut of both Dinnerstein's New. city-to-city exhibit, "The Lasting World: Simon Dinnerstein and 'The Fulbright Triptych,'" and composer Sirota's "Three Nocturnes," an interpretation performed at the exhibit opening in Missouri of three "night" pieces from the exhibit. Researching and writing about primary sources for biographies of Chaucer and Shakespeare for Ted Leinbaugh (OBE) at the Unversity of North Carolina at Chapel Hill his undergraduate and graduate students in the humanities. Demos below. Show less



Zift Solutions

• United States
• Software Development
• 100 - 200 Employee

• Consultant

  • Dec 2012 - Mar 2014

  Cary, NC Provided user guide iterations and integrated content for marketing and internal communications for a groundbreaking channel marketing tool developed by Zift Solutions, obtaining familiarity with software as a service (SaaS), API, and Agile (Scrum) product development to add to 30-years' experience working as a writer in computing.



Wexford House Books, Inc.

• Researcher & Copywriter: U.S. Home-buyer City Guides

  • Jan 2012 - Sep 2013

  Raleigh, NC Writing 60-90-page city guides, complete with specific socio-economic metrics such as school-district ratings and cost-of-living indexes. Also selected indicators related to the quality of life for home-buyers new to a U.S. city. Guides Written: Honolulu, Washington, D.C., and Phoenix.



CSC

• Computer Networking Products
• 1 - 100 Employee

• Senior Technical Writer

  • 2005 - 2009

  Research Triangle Park, NC Designed and developed web-based, secure-remote-connection interactive training packages as a part of a CSC team developing and supporting EPA IT infrastructure. Collaborated with development and operations SMEs to learn project scope and content, and then creating technical documentation and user guides that communicated and illustrated complex processes and procedures for safe EPA remote connections by contractors and staff.



Fayetteville State University

• Higher Education
• 700 & Above Employee

• Lecturer, Department of English & Foreign Languages

  • 2003 - 2004

  Fayetteville, NC



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Lecturer, Department of English

  • 2002 - 2003

  Raleigh, NC



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Marketing Writer: eServer Integrated Marketing Communications

  • 1999 - 2002

  Research Triangle Park, NC Developed global technical marketing collateral for print and web publications for IBM's complete eServer product line, collaborating cross-functionally to develop content for both internal and external audiences: spec sheets, sale training guides. Also wrote case studies and feature articles relating to IBM's whole range of servers.



WGA Public Relations Counsel

• Founder & President

  • 1983 - 1999

  Chapel Hill, NC Founded and directed a technically and financially oriented communications consulting agency, spearheading a high volume of technical communications projects, such as development of SOP/QA manuals, user guides, white papers, process documentation, case studies, corporate brochures, marketing collateral, and executive-level speeches. Directed a range of strategic programs and tactical projects on behalf of Volvo Trucks, including developing documentation for a web-based information… Show more Founded and directed a technically and financially oriented communications consulting agency, spearheading a high volume of technical communications projects, such as development of SOP/QA manuals, user guides, white papers, process documentation, case studies, corporate brochures, marketing collateral, and executive-level speeches. Directed a range of strategic programs and tactical projects on behalf of Volvo Trucks, including developing documentation for a web-based information system, creating the technical and conceptual basis for marketing a new generation of trucks, and providing content for articles for domestic and international publications. Collaborated with leadership to create PR initiatives regarding industry reputation to facilitate the expansion of corporations now serving as the foundation of such industry giants as Bank of America, Wells Fargo, and Kroger, showcasing sustainable growth. Show less