William Firmage
Assistant Technician at The University of Montana - School of Business Administration- Claim this Profile
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Bio
Experience
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The University of Montana - School of Business Administration
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United States
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Higher Education
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1 - 100 Employee
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Assistant Technician
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Jul 2015 - Present
Missoula, MT -Support Faculty and staff with day-to-day operations of Moodle, Blackboard and other communication and connectivity software, networking and hardware. -Supply rapid response solutions to remedy complex situations.
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Business Owner
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Oct 2014 - Present
Missoula, MT Manager of rental business. Perform accounting, background checks, contracts, advertising and maintenance.
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Best Buy
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Retail
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700 & Above Employee
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Sales Lead / Connection Lead
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Jul 2009 - Jan 2012
Spokane Valley, Wa -Supported the store manager in the day-to-day operation of the store. -Trained and coached mobile staff to achieve business goals through execution of the Best Buy Mobile sales philosophy. -Reviewed store performance reports and implemented necessary action to maximize efficiency and profitability
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Oct 2008 - Jun 2009
Blackhawk, CA -Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. -Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. -Executed store operations during scheduled shifts. Organizes opening and closing duties as assigned. -Assisted with new partner training by positively reinforcing successful performance and giving respectful… Show more -Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. -Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. -Executed store operations during scheduled shifts. Organizes opening and closing duties as assigned. -Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Show less
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Education
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University of Montana
Bachelor of Science (B.S.), Management Information Systems, General -
Noxon High School
Diploma