Experience

Juniper Aged Care

• Australia
• Hospitals and Health Care
• 100 - 200 Employee

• Registered Nurse

  • Feb 2023 - Present

  Perth, Western Australia, Australia



Multicultural Services Centre WA

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Disability Team Leader | Registered Nurse

  • Dec 2020 - Apr 2023

  Perth, Western Australia, Australia • Responsible for all services provided are inline with NDIS Quality and Safeguarding Commission standards • Providing complex case management support to Service Coordinators and leading care reviews with Coordinator, participants, family, NDIA and external stakeholders where required • Managing critical incidents, complaints and conflicts received inline with MSC procedures and policies • Leading and contributing to enhancing the quality of services including continuous improvement… Show more • Responsible for all services provided are inline with NDIS Quality and Safeguarding Commission standards • Providing complex case management support to Service Coordinators and leading care reviews with Coordinator, participants, family, NDIA and external stakeholders where required • Managing critical incidents, complaints and conflicts received inline with MSC procedures and policies • Leading and contributing to enhancing the quality of services including continuous improvement and quality evaluations • Overseeing Support Worker’s program induction and competency-based training to ensure complaint with regulatory NDIS practice standards • Conducting monthly financial review meeting with Service Coordinators and Support Coordinators too ensure all services provided are managed within individual participant’s budget • Approving all invoices for services received/ purchases inline with funding body guidelines and MSC policies • Ensuring claiming of all services through NDIA or through plan-managers occurs on agreed cycle and following up promptly for any payment errors

• Disability Service Coordinator

  • Dec 2019 - Nov 2020

  Perth, Western Australia, Australia Key responsibilities include - • Conducting initial intake and support planning assessments in collaboration with participants and their support networks to identify care needs and individual goals and implement supports • Providing case management to participants with medium to high support needs, including coordinating their schedule of supports, and managing staff rostering and moderating their shift attendance through CRM • Leading or participating in support plan reviews with… Show more Key responsibilities include - • Conducting initial intake and support planning assessments in collaboration with participants and their support networks to identify care needs and individual goals and implement supports • Providing case management to participants with medium to high support needs, including coordinating their schedule of supports, and managing staff rostering and moderating their shift attendance through CRM • Leading or participating in support plan reviews with participants, family, NDIA and external stakeholders. • Supervising and supporting safe work practices to relevant Support Staff to ensure standards of service delivery including regularly seeking feedback from participants/ families. • Developing and maintaining participants’ support documentations and outcome reports accurately and in a timely manner, and submitting to NDIA • Conducting performance/ probation appraisals to relevant Support Staff and organising their competency training that is in proportion to participant’s disabilities/ their risk profiles, and inline with NDIS Practice Standards. • Monitoring and managing services provided to participants within individual participant’s budget and Service Agreement, and are in accordance with funding guidelines • Following up with critical incidents and complaints and timely reporting to the Supervisor

• Registered Nurse

  • Aug 2019 - Dec 2019

  Perth, Western Australia, Australia Key responsiblities include - • Undertaking clinical assessments and delivering best practice, direct and comprehensive nursing care to MSC’s Aged Care and Disability Services Program Clients. • Providing collaborative education and guidance to clients and their support network during each treatment phase, from initial assessment through to discharge planning • Recognising and communicating relevant changes in client’s conditions to appropriate multidisciplinary team… Show more Key responsiblities include - • Undertaking clinical assessments and delivering best practice, direct and comprehensive nursing care to MSC’s Aged Care and Disability Services Program Clients. • Providing collaborative education and guidance to clients and their support network during each treatment phase, from initial assessment through to discharge planning • Recognising and communicating relevant changes in client’s conditions to appropriate multidisciplinary team members. • Providing consistent quality clinical care and ongoing care management and consulting with multidisciplinary team for appropriate treatment regimes. • Upholding client’s confidentiality and privacy in line with MSC policies and procedures.