Experience

St. Ann's Community

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Quality

  • Nov 2008 - Jan 2016

  • Coordinating performance management improvement, quality assurance initiatives and policy development within the entire Community, across all lines of service. Implement lean principles to improve business and healthcare processes. • Managing all elements of risk associated with senior living care. Ensure the best possible outcomes for customers, visitors and employees. • Evaluating and coordinating nationally recognized accreditation activities to ensure high quality services delivery… Show more • Coordinating performance management improvement, quality assurance initiatives and policy development within the entire Community, across all lines of service. Implement lean principles to improve business and healthcare processes. • Managing all elements of risk associated with senior living care. Ensure the best possible outcomes for customers, visitors and employees. • Evaluating and coordinating nationally recognized accreditation activities to ensure high quality services delivery and recognition within the healthcare community. • Developing and enforcing programs for patient safety, accident prevention and emergency/disaster preparedness. • Provides training to new and existing employees on safety-related topics including hazard communications, accident prevention, and patient safety. • Provides guidance and support with all regulatory issues and perform regular inspections and reviews to ensure compliance. • Provides day to day leadership to support positive employee engagement. Show less



The Hartman Group, Inc.

• Sr. Consulting Associate

  • Jul 1995 - Sep 2008

  Developed and implemented new product commercialization processes and resource allocation processes that reduced new product development time and cost by as much as 30%. Managed enterprise resource planning (ERP) and customer relationship management (CRM) implementation projects for clients, on time and on budget. Taught project management skills and tools (e.g. MS Project) and provided real-time mentoring to a number of project managers. Assessed, defined and documented… Show more Developed and implemented new product commercialization processes and resource allocation processes that reduced new product development time and cost by as much as 30%. Managed enterprise resource planning (ERP) and customer relationship management (CRM) implementation projects for clients, on time and on budget. Taught project management skills and tools (e.g. MS Project) and provided real-time mentoring to a number of project managers. Assessed, defined and documented client-specific business needs and functional requirements for customized IT systems and solutions. Managed client projects assessing clients’ product and service delivery processes by mapping workflows (value stream mapping), identifying gaps and developing improvement recommendations to increase organizational efficiency, productivity and customer satisfaction. Show less



Eastman Kodak Company

• Manufacturing
• 700 & Above Employee

• Product Development Manager

  • May 1992 - Jul 1995

  Managed a major product development team ($3 million/year budget) that produced two new products focused on both international and domestic needs. Delivered against very aggressive performance and schedule requirements. Developed a five-year 'core product' development strategy. Developed and implemented critical processes to obtain ISO 9001 certification for the organization.

• OEM Products Manager and numerous other positions

  • May 1973 - May 1992

  Managed a $6 million/year revenue stream across 40 OEM radiology products in the U.S. and Japan. Customized a new product commercialization process for OEM products to reduce time and cost. Negotiated and developed highly effective supply agreements with domestic and Japanese suppliers. Developed a process for evaluating overseas assembly of Kodak product by subsidiaries across four overseas sites.