Experience

Convergint Technologies

• Security and Investigations
• 200 - 300 Employee

• Security Technician

  • Nov 2023 - Present

  Helena, Montana, United States Acts as our customers best service provider at all times thereby ensuring Convergint is the customers first choice for service. Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary. Completes accurate and detailed service reports for customer and Convergint in… Show more Acts as our customers best service provider at all times thereby ensuring Convergint is the customers first choice for service. Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary. Completes accurate and detailed service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking. Executes all service calls in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Communicates with and work with the other team members consistently to improve overall operations of the Convergint Technology Center, and company. Work closely with other specialists to cross-train on servicing existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Show less



Montana Internet

• United States
• Telecommunications
• 1 - 100 Employee

• Deployment Engineer

  • Jun 2021 - Present

  Helena, Montana, United States Design, Configure, Climb, Hang, Connect, and Troubleshoot RF Equipment on a land based towers and network cabinets.

• RF Operations Technician

  • Jun 2021 - Nov 2023

  Helena, Montana, United States Installation of Radio Frequency Technology. Program and Configure Backhauls and Access Points. Troubleshoot, Repair and Replacement of Equipment, including CAT-5 or CAT-6 Cable. Customer Service and Liaison. Inventory Custodian. Create and Relay Detailed Status Reports and images. Independent Worker and Valuable Team Member. Site Control Cabinet Assembly and Configuration. Maintenance of, and Updates to Network equipment.

• Field Operations Manager

  • Jan 2019 - Nov 2021

  Helena, Montana Over saw Field Tech's by monitoring the daily schedule and ticketing info, along with any additional paperwork associated with. Inspected vehicle's for maintenance, tools, or equipment. Performed Quality Assurance of work after appointments were completed. Continued to perform Field Technician installs when needed. Reported to upper chain of command with recommendations, updates, reports, or feedback.

• Field Technician

  • Feb 2017 - Dec 2018

  Helena, Montana Field Technician, consisting of installation, troubleshooting, and repairing, of wireless Radio Frequency equipment on individual customers residences. Mostly using Cambium and Mikrotik technology.



Syrenia Imagery

• Co-Owner/Photography Assistant

  • Jan 2012 - Present

  Townsend, MT Problem solving, driver, equipment manager, set design, prop building and lighting assistant. Assistant to creative direction.



Michaels Stores

• Retail
• 700 & Above Employee

• Replenishment clerk / Customer service

  • Oct 2016 - Dec 2016

  Encinitas, CA Re-stock, Replace, Replenish the store products and materials. disassemble and build product displays and presentations. provided excellent customer service.



L3 Technologies

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Machanical-Electrician class II

  • Apr 2012 - Jul 2015

  Oceanside, CA Safely operate, test, troubleshoot, repair, replace, or upgrade all electrical systems and components of Naval Hovercrafts(LCAC) and Naval Ships.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Electrician's Mate

  • 2002 - 2010

  Various Locations installation, operation, adjustment, routine maintenance, inspection, test and repair of electrical equipment. including, but not limited to, installing power and lighting circuits, and repairing distribution circuits, running wiring for lights and other equipment, and maintain operating efficiency of distribution panels, switches, switchboards, controllers, voltage regulators, current transformers, voltage transformers, and electric motors. provided maintenance and repair of shipboard… Show more installation, operation, adjustment, routine maintenance, inspection, test and repair of electrical equipment. including, but not limited to, installing power and lighting circuits, and repairing distribution circuits, running wiring for lights and other equipment, and maintain operating efficiency of distribution panels, switches, switchboards, controllers, voltage regulators, current transformers, voltage transformers, and electric motors. provided maintenance and repair of shipboard elevator systems, and interpret electrical sketches, diagrams and blueprints. Show less



Yaamava' Resort & Casino at San Manuel

• United States
• Hospitality
• 500 - 600 Employee

• Change Clerk

  • Jul 2000 - Nov 2001

  San Bernardino, CA Mobile cashier on the casino floor providing quick and immediate costumer service. Was also part of the installation team for connecting and installing 3500 video poker, and slot machines.



Pride Envelope Inc.

• Manufacturing Company Assistant

  • Jan 2000 - Aug 2001

  San Bernardino, CA administrator, maintenance worker, machinery operator, fork truck training, assembly line worker, distributor of goods, delivery man, costumer service. As a team of two, Manufactured 600,000 envelopes over three week period for a specific client and delivered in a timely manner. Largest job ever completed was conducted by full staff (team of five) for See's Candy, which consisted of three million envelopes processed and delivered in three months.