William Vaughn

Channel Account Specialist at Industries for the Blind, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Staunton, Virginia, United States, US

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Experience

    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Channel Account Specialist
      • Apr 2021 - Present

      Milwaukee, Wisconsin, United States

    • United States
    • Insurance
    • 1 - 100 Employee
    • Insurance Agent
      • May 2020 - Apr 2021

      5 E Beverley St Staunton Combining all your insurance needs with the best service.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Marketing Manager
      • Jul 2017 - May 2020

      Staunton, VA

    • Insurance Agent
      • Jun 2016 - Jul 2017

      Staunton, VA

    • Business Insurance Representative
      • Sep 2013 - May 2016

      Charlottesville, Virginia Area -Working with local business persons to ensure we take care of the insurance and financial needs of those in our community. -Meeting one-on-one with clients to educate them on the services we offer that meet their personal and business needs. -Taking care of our clients in times of crisis by ensuring all our claims are handled quickly and fairly.

    • United States
    • Retail
    • 1 - 100 Employee
    • Marketing Manager
      • Aug 2011 - May 2013

      -Orchestrated a successful corporate re-branding campaign, including coordination of new logo, brochures, updated Web site and marketing materials, and internal communications coaching -Established and built successful partnerships with Congressional representatives of Virginia to gain support and raise awareness on legislation affecting disabled Americans -Facilitated presentations to government procurement officials on purchasing guidelines and procedures -Spearheaded a General… Show more -Orchestrated a successful corporate re-branding campaign, including coordination of new logo, brochures, updated Web site and marketing materials, and internal communications coaching -Established and built successful partnerships with Congressional representatives of Virginia to gain support and raise awareness on legislation affecting disabled Americans -Facilitated presentations to government procurement officials on purchasing guidelines and procedures -Spearheaded a General Services Administration (GSA) contract for products between VIB and the federal government and/or military agencies -Directed event logistics including vendor show registration and setup, travel, hotel reservations, booths, presentations, and itineraries, both remotely and on-site -Procured new business opportunities to increase product lines and profits -Developed a new customer service function to streamline issues through one central channel in order to enhance the overall customer experience -Acted as an integral part of a development team to identify and produce new products based on the needs of the market Show less

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Customer Relations Manager, Abilityone.com E-Commerce Customer Management
      • Apr 2006 - Jul 2011

      -Established concrete relationships with Procurement Departments in an effort to alleviate concern of problematic orders, specialty items, and reasonable requests for items and services -Developed and improved processes to better assist customer base -Conceptualized ideas that provide correct and timely information to the end users -Designed, produced and implemented techniques of quick search and research guidelines to mend issues with customers, vendors, and… Show more -Established concrete relationships with Procurement Departments in an effort to alleviate concern of problematic orders, specialty items, and reasonable requests for items and services -Developed and improved processes to better assist customer base -Conceptualized ideas that provide correct and timely information to the end users -Designed, produced and implemented techniques of quick search and research guidelines to mend issues with customers, vendors, and co-workers -Generated proactive ideas for "full service" of our vendors when dealing with stock and back ordered items to better understand the buying patterns of customers and preparing for them Show less

Education

  • Mary Baldwin University
    Bachelor of Arts (B.A.), Integrated Marketing Communications
    2002 - 2005
  • Robert E Lee High School
    Diploma
    1991 - 1995

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