Experience

Freelance Artist, designer and writer.

• Retail Art Supplies
• 1 - 100 Employee

• Freelance Writer

  • Mar 2017 - Present

  • Written and published meticulously-composed pieces for a wide gambit of industry scopes including Academics, Fashion and Private Transportation Copywriting as well as journalistic pieces in interactive entertainment, alternative-culture, socio-political opinion and odd news subject matter. • Utilized best practices in the aspects of SEO research and implementation by way of WordPress and Google Analytics. • Currently and/or Formerly performed extensive work for the following… Show more • Written and published meticulously-composed pieces for a wide gambit of industry scopes including Academics, Fashion and Private Transportation Copywriting as well as journalistic pieces in interactive entertainment, alternative-culture, socio-political opinion and odd news subject matter. • Utilized best practices in the aspects of SEO research and implementation by way of WordPress and Google Analytics. • Currently and/or Formerly performed extensive work for the following publications and companies: The Inquisitr, Blasting News, Ultius, NicerShoes, Buyseasons Enterprises and RushCube. Show less • Written and published meticulously-composed pieces for a wide gambit of industry scopes including Academics, Fashion and Private Transportation Copywriting as well as journalistic pieces in interactive entertainment, alternative-culture, socio-political opinion and odd news subject matter. • Utilized best practices in the aspects of SEO research and implementation by way of WordPress and Google Analytics. • Currently and/or Formerly performed extensive work for the following… Show more • Written and published meticulously-composed pieces for a wide gambit of industry scopes including Academics, Fashion and Private Transportation Copywriting as well as journalistic pieces in interactive entertainment, alternative-culture, socio-political opinion and odd news subject matter. • Utilized best practices in the aspects of SEO research and implementation by way of WordPress and Google Analytics. • Currently and/or Formerly performed extensive work for the following publications and companies: The Inquisitr, Blasting News, Ultius, NicerShoes, Buyseasons Enterprises and RushCube. Show less



Intuit

• United States
• Software Development
• 700 & Above Employee

• Pro-Dev Lead

  • Dec 2016 - Present

  • Aided over a dozen tax professional in technical back-end systems and processes. • Mitigated communications between floor-level leadership and back-end analyst teams. • Provided exceptional customer service and technical support for Intuit TurboTax™ tax preparation software. • Guided over 50 daily customer calls regarding general tax questions and inquiries in a remote work-from-home environment. . • Aided over a dozen tax professional in technical back-end systems and processes. • Mitigated communications between floor-level leadership and back-end analyst teams. • Provided exceptional customer service and technical support for Intuit TurboTax™ tax preparation software. • Guided over 50 daily customer calls regarding general tax questions and inquiries in a remote work-from-home environment. .



Imperial Supplies

• United States
• Wholesale
• 400 - 500 Employee

• Order Picker

  • Dec 2014 - Dec 2016

  • Utilized above-average organizational skills to handle all inbound and outbound automotive and industrial supplies in support of Grainger Inc. and Imperial Supplies LLC business needs. • Applied SAP/AS400 inventorying systems to all ordered automotive/machine maintenance products by placing them with the proper shelves upon receipt from receiving department ensuring ready access as needed. • Ability to read and understand documents for instance job orders, operating instructions and… Show more • Utilized above-average organizational skills to handle all inbound and outbound automotive and industrial supplies in support of Grainger Inc. and Imperial Supplies LLC business needs. • Applied SAP/AS400 inventorying systems to all ordered automotive/machine maintenance products by placing them with the proper shelves upon receipt from receiving department ensuring ready access as needed. • Ability to read and understand documents for instance job orders, operating instructions and events manuals, time sheets, waste worksheets, every day production reports and the like. Show less • Utilized above-average organizational skills to handle all inbound and outbound automotive and industrial supplies in support of Grainger Inc. and Imperial Supplies LLC business needs. • Applied SAP/AS400 inventorying systems to all ordered automotive/machine maintenance products by placing them with the proper shelves upon receipt from receiving department ensuring ready access as needed. • Ability to read and understand documents for instance job orders, operating instructions and… Show more • Utilized above-average organizational skills to handle all inbound and outbound automotive and industrial supplies in support of Grainger Inc. and Imperial Supplies LLC business needs. • Applied SAP/AS400 inventorying systems to all ordered automotive/machine maintenance products by placing them with the proper shelves upon receipt from receiving department ensuring ready access as needed. • Ability to read and understand documents for instance job orders, operating instructions and events manuals, time sheets, waste worksheets, every day production reports and the like. Show less



DynoHelp LLC

• Field Service Technician/Shop Manager

  • Mar 2013 - May 2014

  • Performed fabrication shop/office duties directly with engineering in the performance of clerical, logistics and production duties. • Performed engine dynamometer tests for development, durability, and calibration of reverse-inertia 901-series SuperFlow™ Dynamometers. • Data collection and analysis for validation utilizing WinDyn™ software and necessary hardware and software related issues and solutions. • Performed fabrication shop/office duties directly with engineering in the performance of clerical, logistics and production duties. • Performed engine dynamometer tests for development, durability, and calibration of reverse-inertia 901-series SuperFlow™ Dynamometers. • Data collection and analysis for validation utilizing WinDyn™ software and necessary hardware and software related issues and solutions.



United States Army

• United States
• Armed Forces
• 300 - 400 Employee

• 12B Combat Engineer

  • Oct 2009 - Dec 2012

  • Trained and guided lower enlisted soldiers in daily tasks and basic combat engineering and infantry skills, tactics, and tasks as well as the use of route clearance vehicles in a combat environment. • Operated, maintained, and trained on route clearance vehicles, military vehicles, and heavy construction equipment. • Performed basic construction functions utilizing hand tools of various applications. • Trained and guided lower enlisted soldiers in daily tasks and basic combat engineering and infantry skills, tactics, and tasks as well as the use of route clearance vehicles in a combat environment. • Operated, maintained, and trained on route clearance vehicles, military vehicles, and heavy construction equipment. • Performed basic construction functions utilizing hand tools of various applications.



Caterpillar Inc.

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Lead Assembler/Welder/Fabricator

  • May 2007 - Apr 2009

  • Handled power tools in the production of construction work equipment for use on Caterpillar Construction Vehicles. • Utilized various forms of Torches, Plasma Cutters, and overhead carrying equipment for the repair, modification and construction of equipment in an operations plant setting. • Provided quality inspection of all the equipment's welds, structural integrity, and overall design of all work tools. • Handled power tools in the production of construction work equipment for use on Caterpillar Construction Vehicles. • Utilized various forms of Torches, Plasma Cutters, and overhead carrying equipment for the repair, modification and construction of equipment in an operations plant setting. • Provided quality inspection of all the equipment's welds, structural integrity, and overall design of all work tools.



Commercial Metals Company

• United States
• Mining
• 700 & Above Employee

• Welder/Team leader

  • Jan 2006 - May 2007

  • Performed Shielded Metal Arc Welding and Metal Inert Gas welding operations on various forms of concrete forming equipment. • Instructed and directed workers on the repair, modification and delivery of forming equipment and related implements. • Performed basic construction operations with various power and hand tools in an operations plant environment. • Performed Shielded Metal Arc Welding and Metal Inert Gas welding operations on various forms of concrete forming equipment. • Instructed and directed workers on the repair, modification and delivery of forming equipment and related implements. • Performed basic construction operations with various power and hand tools in an operations plant environment.



Comcast Cable

• Outbound Sales Representative

  • Feb 2005 - Aug 2006

  • Made outbound cold and warm calls to customers to garner interest in purchasing additional Comcast Cable services. • Met aggressive Team Lead sales and recruitment goals pertaining to the multimedia and entertainment industry. • Generated work orders and provided assistance to customer service calls as business dictated. • Made outbound cold and warm calls to customers to garner interest in purchasing additional Comcast Cable services. • Met aggressive Team Lead sales and recruitment goals pertaining to the multimedia and entertainment industry. • Generated work orders and provided assistance to customer service calls as business dictated.



CSD

• India
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Relay Service Operator

  • May 2005 - Dec 2005

  • Performed duties of telephone/switchboard operator; receives, directs, and relays routine and emergency calls to appropriate areas and individuals. • Received and relayed emergency alarms/calls (e.g., Code 500, emergency panel) accordingly to departmental and hospital procedures. • Guided installation of telephone Device for Deaf and hearing impaired (TDD); instructs customers in use. • Performed duties of telephone/switchboard operator; receives, directs, and relays routine and emergency calls to appropriate areas and individuals. • Received and relayed emergency alarms/calls (e.g., Code 500, emergency panel) accordingly to departmental and hospital procedures. • Guided installation of telephone Device for Deaf and hearing impaired (TDD); instructs customers in use.



Scottish Inn

• United States
• Fundraising
• 1 - 100 Employee

• Front Desk Clerk

  • Sep 2003 - May 2005

  • Provided customer service and hotel hospitality services in a widely recognized hotel. • Maintained records and logs of various guests and services in a front desk setting. • Helped facilitate to the needs of the business in various general office and grounds inspection roles. • Provided customer service and hotel hospitality services in a widely recognized hotel. • Maintained records and logs of various guests and services in a front desk setting. • Helped facilitate to the needs of the business in various general office and grounds inspection roles.