William Tamayo
Information Technology Field Technician at Dynamic Network Solutions Inc.- Claim this Profile
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Bio
Credentials
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Google IT Support Specialization
GoogleMar, 2022- Oct, 2024 -
IT Security: Defense against the digital dark arts by Google
GoogleMar, 2022- Oct, 2024 -
Operating Systems and You: Becoming a Power User by Google
GoogleFeb, 2022- Oct, 2024 -
System Administration and IT Infrastructure Services by Google
GoogleFeb, 2022- Oct, 2024 -
The Bits and Bytes of Computer Networking by Google
GoogleDec, 2021- Oct, 2024 -
Technical Support Fundamentals by Google
GoogleJan, 2020- Oct, 2024
Experience
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Dynamic Network Solutions Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Field Technician
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May 2022 - Present
Field Technician (Service Team), reporting to Dynamic Network Solutions Team Lead, is responsible for maintaining user uptime and improving their computing experiences through proactive remote monitoring, maintenance and problem identification and resolution activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service. Must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service.
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MOM's Organic Market
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United States
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Retail
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1 - 100 Employee
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Operations Manager-in-Training
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Jun 2021 - May 2022
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Sales Team Member
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Sep 2015 - Jun 2021
I currently work as a Team member. Tasks that include stocking, breaking down deliveries and submitting or receiving orders.
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Education
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2017 - 2017
Full Sail University
Audio Production Certificate, Audio Production -
2014 - 2017
Northern Virginia Community College
Community
