Experience

Synergy Enterprises, Inc.

• United States
• Government Relations Services
• 1 - 100 Employee

• Quality Assurance Associate

  • Oct 2020 - Present

  North Bethesda, Maryland, United States • Perform functional, regression, system, performance, accessibility, user interface, end-to-end, and compatibility testing on software projects such as websites, web applications, and mobile applications throughout their development. Projects include grants management software, event coordination software, and a mobile application that allows users to create and share custom emergency management plans. • Collaborate with stakeholders and developers in an Agile-based delivery environment to… Show more • Perform functional, regression, system, performance, accessibility, user interface, end-to-end, and compatibility testing on software projects such as websites, web applications, and mobile applications throughout their development. Projects include grants management software, event coordination software, and a mobile application that allows users to create and share custom emergency management plans. • Collaborate with stakeholders and developers in an Agile-based delivery environment to meet deadlines. • Participate in daily Scrum and weekly sprint planning meetings. • Use Atlassian Jira software to track progress of all client requests and document testing results. Add any issues found in regression testing to the backlog and label them based on priority. • Perform Section 508 compliance testing on projects with tools such as Axe DevTools and ANDI to make them more accessible based on government standards and formulate reports to project managers and developers for issues that need to be resolved. • Suggest improvements in requirements meetings that improve customer experience and reduce development time. • Implement manual tests for basic cybersecurity of websites and suggest improvements to developers and managers. • Run broken link scans through SortSite web crawler software and formulate easy-to-read reports for project directors. • Act as a liaison between developers and clients when requirements are not clear and make sure solutions match the proposed business rules. • Consult clients about feasibility of solutions and suggest various solutions to technical problems. • Utilize technical writing and communication skills to create easy to use technical documentation. • Generate ad-hoc reports from Google Analytics 4 of usage statistics and provide project directors with a clean version of requested data. Show less



Lenard Trading LLC

• Marketing Analytics Analyst

  • Apr 2020 - Oct 2020

  • Analyzed marketing campaign data from Amazon Seller Central to identify trends, optimize ads, and increase sales. • Managed several marketing campaigns and used data to identify new marketing opportunities for clients. • Utilized Microsoft Excel and associated tools such as pivot tables to manage and analyze large amounts of data efficiently. • Collaborated with project manager and team of analysts to document requirements, prioritize tasks, track issues through GitHub, and… Show more • Analyzed marketing campaign data from Amazon Seller Central to identify trends, optimize ads, and increase sales. • Managed several marketing campaigns and used data to identify new marketing opportunities for clients. • Utilized Microsoft Excel and associated tools such as pivot tables to manage and analyze large amounts of data efficiently. • Collaborated with project manager and team of analysts to document requirements, prioritize tasks, track issues through GitHub, and identify areas for improvement. • Presented findings and recommendations to clients in clear language. Show less