Experience

Reach Cyber Charter School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Director Of Technology

  • Mar 2022 - Present

  Harrisburg, Pennsylvania, United States Cultivate and define the technology strategic vision in collaboration with the senior leadership team Build, lead, and develop technology team in hybrid working environment by providing outstanding support to staff, students, and caretakers Spearhead technology project processes, environment standardization, and work flow optimization Direct and coordinate procurement specifications for hardware, software, and support services required to support the school’s technology… Show more Cultivate and define the technology strategic vision in collaboration with the senior leadership team Build, lead, and develop technology team in hybrid working environment by providing outstanding support to staff, students, and caretakers Spearhead technology project processes, environment standardization, and work flow optimization Direct and coordinate procurement specifications for hardware, software, and support services required to support the school’s technology plan Construct and monitor the budget for the school’s technology needs Manage the school’s technology contracts, vendors, and maintenance process; evaluate vendor performance Establish technology asset controls to properly manage equipment, coordinate acquisitions, implement installations, navigate asset reallocation, perform upgrades, and process asset disposal Assess technology needs and requests, innovate new solutions, and recommend upgrades Created and deployed a new school environment to support up to ten thousand students and one thousand staff working remotely and hybrid from, home, a main office, and satellite locations Designed and executed architecture and workstation replacement for new environment, including all remote student and staff equipment Show less



UPMC

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Lead Information Systems Analyst

  • May 2019 - Mar 2022

  Harrisburg, Pennsylvania Coordinated cross team and interdepartmental project management meetings to achieve goals Instituted personalized team member professional development plan as a performance metric Championed enterprise standardization across seven hospitals and outpatient facilities Spearheaded oncology service line support in central PA market Guided Onbase team through system stabilization, documentation, optimization, and upgrades Performed purchasing operations for the… Show more Coordinated cross team and interdepartmental project management meetings to achieve goals Instituted personalized team member professional development plan as a performance metric Championed enterprise standardization across seven hospitals and outpatient facilities Spearheaded oncology service line support in central PA market Guided Onbase team through system stabilization, documentation, optimization, and upgrades Performed purchasing operations for the department and navigated vendor payment processes Established cross department team lead workshops and discussion groups Initiated enhanced customer experience roundtable and quarterly support strategy discussions Consolidated / decommissioned 173 systems with an increase of 7000 users

• Senior System Analyst

  • Jul 2017 - Apr 2019

  Harrisburg, Pennsylvania Identified operational support needs and assembled specialty applications team Administered new hire processes and implemented standardized on-boarding Mentored team members through personalized development and accountability plan Organized comprehensive documentation of all team supported systems Presented enterprise standardization and consolidation paths to operational leadership Led the team during 4 hospital simultaneous EMR (Epic) integration… Show more Identified operational support needs and assembled specialty applications team Administered new hire processes and implemented standardized on-boarding Mentored team members through personalized development and accountability plan Organized comprehensive documentation of all team supported systems Presented enterprise standardization and consolidation paths to operational leadership Led the team during 4 hospital simultaneous EMR (Epic) integration Go-Live Managed inter-departmental enterprise wide optimization projects ---Integration of 1057 Hill-Rom patient beds and nurse call with EMR (Epic) ---Compiled comprehensive inventory of all enterprise and standalone applications ---Centralized and upgrade of bedside vitals monitor server instances and equipment

• Systems Analyst II

  • Oct 2016 - Jul 2017

  Harrisburg, Pennsylvania Area Implemented standardized imaging modality and integrated equipment move processes Managed development and deployment of 13 CRRT (Acute care dialysis) machine integration solution Facilitated department documentation standards and development of employee manual

• Systems Analyst I

  • Jan 2015 - Oct 2016

  Harrisburg, Pennsylvania Designed and instituted enterprise Cardiac Nuclear reading in Cardiology PACS Deployment and integration of 784 bedside monitors at 3 hospitals simultaneously Upgraded cardiology PACS interface engine and application for EMR (Epic) integration

• Network Technician II

  • Sep 2013 - Jan 2015

  Harrisburg, Pennsylvania Designed and directed AD optimization and workstation name convention with W7 upgrade

• Network Technician I

  • Nov 2012 - Sep 2013

  Harrisburg, Pennsylvania Presented and implemented plan to ensure IDF's met standard at the 6 cardiology offices

• Desktop Technician

  • Nov 2011 - Nov 2012

  Harrisburg, Pennsylvania Migrated archived diagnostic images from physical media sources and servers to new PACS



Diversified Data Systems, Inc.

• United States
• Warehousing
• 1 - 100 Employee

• Help Desk Analyst

  • Mar 2011 - Nov 2011

  Boiling Springs, Pennsylvania Documented all maintenance and routine processes



Kaplan Career Institute-Harrisburg

• Higher Education

• Assistant Network Administrator

  • Sep 2009 - Mar 2011

  Harrisburg, Pennsylvania Executed expansion plan for new office building on campus



Taizhou University

• Higher Education
• 1 - 100 Employee

• English Teacher

  • Aug 2007 - Jun 2009

  Taizhou City, Zhejiang, China Tutored students in cultural and ethical differences in preparation for study abroad



Dilettante Chocolates, Inc.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Wholesale Manager

  • 2006 - Mar 2007

  Seattle, Washington Developed wholesale team to meet progressively higher efficiency and sales goals



Go Wireless Communications Inc

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • 2005 - 2006

  Seattle, Washington Evaluated and cultivated individuals while establishing store profit margin targets



Great Western Dining Service, Inc.

• United States
• Hospitality
• 1 - 100 Employee

• Store Manager

  • 2002 - Mar 2005

  Seattle, Washington Trained new managers, shift supervisors, and product quality assurance officers



D&D Foods

• Store Manager

  • 1996 - 2002

  Redding, California Directed store goals and consistently exceeded profit margin targets