William Robinson
IT User Support Technician at Higley Unified School District- Claim this Profile
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Bio
Experience
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Higley Unified School District
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United States
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Education Administration Programs
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300 - 400 Employee
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IT User Support Technician
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Jul 2022 - Present
Gilbert, Arizona, United States Support HUSD Vision, Mission and Goals Respond to wide variety of computer “trouble calls” requiring support. Install and set-up personal computers in a LAN/WAN environment, including hardware and software. Troubleshoots workstation problems, servers, user accounts, various other hardware and software problems. Maintains an asset inventory database and assists in the preparation of manuals, charts and diagrams regarding the LAN/WAN system. Due to the access to confidential… Show more Support HUSD Vision, Mission and Goals Respond to wide variety of computer “trouble calls” requiring support. Install and set-up personal computers in a LAN/WAN environment, including hardware and software. Troubleshoots workstation problems, servers, user accounts, various other hardware and software problems. Maintains an asset inventory database and assists in the preparation of manuals, charts and diagrams regarding the LAN/WAN system. Due to the access to confidential student and staff information, it is absolutely mandatory that this position safeguard and maintain the confidentiality of the information stored and discussed. Provide technology support and assist with the running of District board meetings. Performs other duties as assigned.
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District Custodian
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Jan 2022 - Jul 2022
Gilbert, Arizona, United States Support HUSD Vision, Mission and Goals. Responsible for the cleaning of the facility on a daily basis. This includes: cleaning windows, dusting, sweeping and mopping hard surface floors, vacuuming carpeted areas, sinks, toilets, hallways, walls, desks, and chairs. Removes trash from offices and outdoor receptacles and takes out to dumpster. Secures campus doors and gates at end of day. Cleans up biohazards in accordance with prescribed procedures. Conducts thorough and more… Show more Support HUSD Vision, Mission and Goals. Responsible for the cleaning of the facility on a daily basis. This includes: cleaning windows, dusting, sweeping and mopping hard surface floors, vacuuming carpeted areas, sinks, toilets, hallways, walls, desks, and chairs. Removes trash from offices and outdoor receptacles and takes out to dumpster. Secures campus doors and gates at end of day. Cleans up biohazards in accordance with prescribed procedures. Conducts thorough and more detailed cleaning of facility during school breaks and summer. Sets up and takes down equipment needed for district events. Due to the potential for access to confidential information, it is absolutely mandatory that this position safeguard and maintain the confidentiality of the information stored and discussed in the areas for which this position has access. Perform additional sanitation duties across the district sites in accordance with COVID policies. Performs other duties as assigned.
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Swim Coach
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Sep 2018 - Jul 2021
Mesa, AZ Open the pool area and set up for practice, ensuring all regulations are met. Write workouts and oversee practice, instructing swimmers of all ages while maintaining a safe practice area. Communicate with other coaches, parents, and swimmers to help swimmers achieve their goals and grow. Oversee the team at competitions, working with the event organizers to ensure a fun and safe experience.
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Cost Estimator/ Technical Staff
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Jul 2019 - Mar 2020
Arizona, United States Calculated the cost for labor, time, and materials by collecting and analyzing information necessary to construct a project from blueprints using VU360. Prepared cost estimate reports using forms in Excel to be used in price determination and bidding. Some Excel forms used were provided by the company and some were created by me. Recorded successful bids in QuickBooks for accounting purposes. Assisted in creation of applications to be used by the company to increase productivity. Designed and… Show more Calculated the cost for labor, time, and materials by collecting and analyzing information necessary to construct a project from blueprints using VU360. Prepared cost estimate reports using forms in Excel to be used in price determination and bidding. Some Excel forms used were provided by the company and some were created by me. Recorded successful bids in QuickBooks for accounting purposes. Assisted in creation of applications to be used by the company to increase productivity. Designed and built a new workstation. Show less
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Delivery Driver
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Oct 2018 - May 2019
Mesa, AZ Deliver pizza in a timely and safe manner. Wash dishes and maintain a clean and friendly store. Help close and make sure the store is ready for business the next day. Assist in any other tasks needed to maintain a efficiently run store.
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Delivery Driver
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Jan 2017 - May 2017
Chandler, AZ Deliver pizza in a timely and safe manner. Wash dishes and maintain a clean and friendly store. Answer phone calls and take in-store customers orders. Help get the food out to the customer and provide customer service. Open the store and assist in keeping it stocked and prepared for business. Help close and make sure the store is ready for business the next day. Assist in any other tasks needed to maintain a efficiently run store.
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Target
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United States
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Retail
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700 & Above Employee
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Logistics Team Member
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May 2016 - Nov 2016
Gilbert, Arizona Unload incoming shipments from the truck. Use equipment to move stock around the store. Place inventory on shelves and provide customer assistance.
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Assistant Swim Coach
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May 2014 - Aug 2014
Gilbert, Arizona Assisted in coaching the swim team for the pool I was located at, as well as, helping set-up, run, and clean-up swim meets. Taught classes that educated my students on being safe in and around water, as well as, furthering their swimming abilities. Lifeguard for the pool during open swim to maintain a safe environment for people to swim in. Operated the cash register and the pool's phone. Helped clean the facility to maintain a safe swimming environment for our customers.
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Water Safety Instructor/Lifeguard
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May 2013 - Aug 2014
Gilbert, Arizona Taught classes that educated my students on being safe in and around water, as well as, furthering their swimming abilities. Lifeguard for the pool during open swim to maintain a safe environment for people to swim in. Operated the cash register and the pool's phone. Helped clean the facility to maintain a safe swimming environment for our customers.
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Education
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Arizona State University
Applied Mathematics -
Project Lead the Way
Engineering -
Arizona Department of Education Career and Technical Education in partnership with U of A
Certificate of Arizona Skill Standards- Engineering Sciences, Engineering -
Chandler/Gilbert Community College
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Higley High School
High School