Experience

San Bernardino Unified School District

• Education Management
• 500 - 600 Employee

• Computer Specialist I

  • Jul 2016 - Present

  RESPONSIBILITIES 1. Assess/Document service requests in ticket system and provide either remote or onsite assistance required for issue resolution. 2. Installation, configuration, and deployment of PC and MAC, and printer/scanner devices on wireless and/or wired networks. 3. Resolve complex problems on supported PC, Mac and network products and systems. 4. Identify, analyze, and resolve basic TCP/IP network issues. 5. Install, configure, test, and support numerous PC… Show more RESPONSIBILITIES 1. Assess/Document service requests in ticket system and provide either remote or onsite assistance required for issue resolution. 2. Installation, configuration, and deployment of PC and MAC, and printer/scanner devices on wireless and/or wired networks. 3. Resolve complex problems on supported PC, Mac and network products and systems. 4. Identify, analyze, and resolve basic TCP/IP network issues. 5. Install, configure, test, and support numerous PC platform operating systems. 6. Install, configure, and troubleshoot various computing equipment types and platforms. 7. Simulate hardware and software problems to test and evaluate solutions. 8. Support testing and monitoring, of networking and server enhancements. 9. Weekly onsite tech support visits to (10) assigned schools. 10. Staff the SBCUSD Help Desk one day per week and provide remote tech support to Staff and Teachers. 11. Audio Visual tech support for Meetings and Special Events. 12. Provide quality customer service to clients. 13. Document and maintain all logs, records, and reports for service tracking. 14. Adjust normal working schedules to perform duties when required. Show less



Inland Empire Rescue Mission

• Chief Program Officer

  • May 2010 - Jul 2014

  Corona, CA RESPONSIBILITIES 1. Forged strategic partnerships with providers, clientele, donors and other external organizations. 2. Identified opportunities and solutions to improve service effectiveness and client outcomes. 3. Managed IERM budget aspects and oversaw the delivery and expansion of services in a cost effective manner that identified program development opportunities along with service gaps. 4. Ensured effective hiring and supervisory practices that encouraged staff performance… Show more RESPONSIBILITIES 1. Forged strategic partnerships with providers, clientele, donors and other external organizations. 2. Identified opportunities and solutions to improve service effectiveness and client outcomes. 3. Managed IERM budget aspects and oversaw the delivery and expansion of services in a cost effective manner that identified program development opportunities along with service gaps. 4. Ensured effective hiring and supervisory practices that encouraged staff performance improvement, building cross functionality and identifying/building leaders. 5. Served as the primary representative of the organization making appearances to various private, public and civic organizations. 6.Supervised building, remodeling and growth campaigns to ensure that expectations are met and facilities were in compliance with all government requirements and standards. 7. Monitored all necessary reports including but not limited to corporate financials. Ensured that income and expenses were maintained in a good balance according to policy and established goals. 8. Provided leadership in development of inter-team communication and cohesiveness, sustaining culture and supporting staff during organizational growth. 9.Supported the agencies public advocacy and public policy initiatives; representing the organization in advocacy activities as needed. 10. Politically astute and tactful; attentive to the perspectives and competing interest of various internal and external stakeholders. 11. Partnered with the Executive Leadership Team to achieve the goals of the organization ACCOMPLISHMENTS 1. Project managed remodel, rehab and refurnish of Corona facility - Budget approx. $600,000 2. Identified and trained highly qualified and passionate candidates for program, admin teams 3. Established and cultivated relationships with community partners to deliver required services 4. Designed and administered voice, data and security (access control/DVR) networks Show less



Orange County Rescue Mission

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Vice President - Operations

  • Oct 2005 - May 2010

  Orange County, California Area RESPONSIBILITIES 1. Created opportunities to forge strategic partnerships with providers, clientele and donors 2. Built strategic partnerships with other organizations. 3. Identified opportunities and solutions to improve service effectiveness and client outcomes. 4. Managed OCRM Operational and programmatic budgets 5. Oversaw the delivery and expansion of services in a cost effective manner 6. Ensured effective hiring and supervisory practices that encouraged staff… Show more RESPONSIBILITIES 1. Created opportunities to forge strategic partnerships with providers, clientele and donors 2. Built strategic partnerships with other organizations. 3. Identified opportunities and solutions to improve service effectiveness and client outcomes. 4. Managed OCRM Operational and programmatic budgets 5. Oversaw the delivery and expansion of services in a cost effective manner 6. Ensured effective hiring and supervisory practices that encouraged staff performance 7. Implemented cross functionality to help identifying/build future leaders 8. Served as a representative of the organization speaking to private and public organizations 9. Supervised building, remodeling and growth campaigns to ensure expectations were met 10. Monitored all necessary reports including but not limited to corporate financials. 11. Ensured that income and expenses were maintained in a good balance according to policy 12. Provided leadership in development of inter-team communication and cohesiveness 13. Supported the agencies public advocacy and public policy initiatives in advocacy activities 14. Politically astute and tactful; attentive to both internal and external stakeholders. 15. Partnered with the Executive Leadership Team to achieve the goals of the organization ACCOMPLISHMENTS 1. Planned and managed the transition of hosted VoIP solution to a LAN based VoIP solution 2. Transitioned(16)legacy servers to(3) ESX host VMware servers with SAN storage 3. Designed and configured a private LAN/WAN solution for a student Computer Learning Center 4. Planned and managed the relocation and space coordination of (4) facilities totaling (75) employees totaling (150) network devices into a single (5) acre, (4) building campus

• Vice President - Infrastructure

  • Jul 2004 - Oct 2005

  Tustin, CA RESPONSIBILITIES 1. Created strategic partnerships with service providers and donors 2. Identified opportunities and solutions to improve service effectiveness. 3. Managed info tech, maintenance and HR departmental budgets and personnel 4. Ensured effective hiring and supervisory practices that encouraged staff performance 5. Implemented cross functionality to identifying and building future leaders. 6. Monitored all necessary reports including but not limited to corporate… Show more RESPONSIBILITIES 1. Created strategic partnerships with service providers and donors 2. Identified opportunities and solutions to improve service effectiveness. 3. Managed info tech, maintenance and HR departmental budgets and personnel 4. Ensured effective hiring and supervisory practices that encouraged staff performance 5. Implemented cross functionality to identifying and building future leaders. 6. Monitored all necessary reports including but not limited to corporate financials 7. Provided leadership in development of inter-team communication and cohesiveness 8. Partnered with the Executive Leadership Team to achieve the goals of the organization ACCOMPLISHMENTS 1. Developed new data center cooling, security, backup, power and circuit requirement specs 2. Researched and implemented transition from digital tape library backup to hard disk solution 3. Directed the activities of the Web, Database and Computer Technician support staff 4. Devised upgrade strategy for enterprise wide upgrade of all workstation hardware and OS

• Director - Information Technology

  • Mar 2000 - Jul 2004

  Orange County, California Area RESPONSIBILITIES 1. Managed voice and data LAN/WAN networks and systems administration activities 2. Wired and wireless related hardware and software troubleshooting/problem solving 3. Detailed network topology documentation 4. Hardware/Software inventory maintenance and documentation 5. Installation and configuration of software applications 6. Planning and implementation of backup and disaster recovery strategies 7. Project planning and implementation 8. Directed and… Show more RESPONSIBILITIES 1. Managed voice and data LAN/WAN networks and systems administration activities 2. Wired and wireless related hardware and software troubleshooting/problem solving 3. Detailed network topology documentation 4. Hardware/Software inventory maintenance and documentation 5. Installation and configuration of software applications 6. Planning and implementation of backup and disaster recovery strategies 7. Project planning and implementation 8. Directed and managed the activities of web, database and tech support staff 9. Built, configured and deployed servers and workstations 10. Assisted with end user support and training ACCOMPLISHMENTS 1. Update of mobile medical vehicle database server, workstations and wireless WAN connectivity 2. Researched and migrated medical PM only application to integrated (PM/EMR) EHR solution 3. Designed and built server/workstation LAN for mobile Microsoft MOS classroom/testing center 4. Project managed hardware and software upgrade projects for Oracle based CRM, Fenestrae Faxination (eFax), and Microsoft GreatPlains Dynamics servers



J.L. Wingert Company

• Operations Manager

  • Oct 1991 - Mar 2000

  Garden Grove, CA RESPONSIBILITIES 1. Management of Production, Purchasing, Warehouse, Repair and Shipping departments. 2. Project Managed the relocation of the office and production areas to a larger facility 3. Project annual manufactured items cost increase and price product line accordingly. 4. Planned and supervised semiannual inventories for tax related and cost savings strategies. 5. Provide "hands on" assistance and expertise with special "custom" projects when necessary. 6. Maintained… Show more RESPONSIBILITIES 1. Management of Production, Purchasing, Warehouse, Repair and Shipping departments. 2. Project Managed the relocation of the office and production areas to a larger facility 3. Project annual manufactured items cost increase and price product line accordingly. 4. Planned and supervised semiannual inventories for tax related and cost savings strategies. 5. Provide "hands on" assistance and expertise with special "custom" projects when necessary. 6. Maintained compliance with all local, county, state and federal agency requirements. ACCOMPLISHMENTS 1. Calculated and projected all facility air, water, power needs for eventual relocation. 2. Redesigned production line work flow process to minimize downtime and increase productivity. 3. Relocated manufacturing production line from 16,000 sq ft. to 32,000 sq ft. building. Show less



ADM

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Regional Sales Manager

  • Nov 1986 - Oct 1991

  Olathe, KS RESPONSIBILITIES 1. Managed sales of functional food ingredients in a (5) western state territory. 2. Entertained executive level decision makers to establish long term business relationships. 3. Scheduled onsite product tests with customers personnel. 4. Provided technical support staff with assistance when necessary. 5. Provided various financial, budgetary and sales report analysis. ACCOMPLISHMENTS 1. Increased sales (40,000 lb. truckload per mo.) to establish a… Show more RESPONSIBILITIES 1. Managed sales of functional food ingredients in a (5) western state territory. 2. Entertained executive level decision makers to establish long term business relationships. 3. Scheduled onsite product tests with customers personnel. 4. Provided technical support staff with assistance when necessary. 5. Provided various financial, budgetary and sales report analysis. ACCOMPLISHMENTS 1. Increased sales (40,000 lb. truckload per mo.) to establish a warehouse in Arizona territory. 2. Increased annual sales from 6 to 8 million dollars in a five year time period. Show less