William Rafla
Business Process Analyst at Tamweely Microfinance- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Toronto, Ontario, Canada Contact Info, CA
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Experience
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Tamweely Microfinance
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Egypt
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Financial Services
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300 - 400 Employee
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Business Process Analyst
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Feb 2021 - Mar 2021
Cairo, Egypt -As a Business Process Analyst at Tameely Microfinance, I specialized in operational efficiency through comprehensive data analysis and process refinement. -Analyzed customer survey data, used Microsoft Excel for data analysis, and created process flowcharts using tools like Visio. -Significantly optimized Microfinance operations resulting in a 10% reduction in processing time, leading to an improved service delivery and heightened customer satisfaction.
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Orange
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France
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Telecommunications
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700 & Above Employee
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Market Research Analyst
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Jul 2020 - Aug 2020
Cairo, Egypt
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EGYDairy
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Egypt
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Food Production
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1 - 100 Employee
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Information Technology Business Analyst
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Feb 2016 - Mar 2016
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Education
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Toronto Metropolitan University
Bachelor of Commerce - BCom, Business Technology Management -
Lycée Français du Caire
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University of California, Los Angeles
Summer program -
University of Cambridge
Summer program
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