William Purnell

Rental Service Tech II at Aerzen Rental
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Contact Information
us****@****om
(386) 825-5501
Location
Dacula, Georgia, United States, GE

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Experience

    • Netherlands
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Rental Service Tech II
      • Nov 2019 - Jun 2021

      Atlanta Ga •Maintained, Inspected, evaluated, and repaired/upgraded equipment at the rental depot. oPreventive maintenance and Cleanliness oMotor and Airends Swaps oMotor alignments oPrograming oVFD repairs (Dan Foss, KEB) oAny Major Campaigns/Repairs oOperated 5000Ib and 32000Ib forklift daily oLoad and Unload Units on and off Trucks •Travel to customer's facilities to provide them temporary installation of our units along with repairs and/or preventative maintenance… Show more •Maintained, Inspected, evaluated, and repaired/upgraded equipment at the rental depot. oPreventive maintenance and Cleanliness oMotor and Airends Swaps oMotor alignments oPrograming oVFD repairs (Dan Foss, KEB) oAny Major Campaigns/Repairs oOperated 5000Ib and 32000Ib forklift daily oLoad and Unload Units on and off Trucks •Travel to customer's facilities to provide them temporary installation of our units along with repairs and/or preventative maintenance throughout the whole US, Canada and Mexico. •Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service calls and at completion. •Documented service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets. •Manage installation projects for customer sites to assure the customers temporary setup solution is as optimal as possible. •Inspect, evaluate, repair and clean equipment at the rental depot center and at customer's location using best practices for root cause analysis and quality service provision. • Provide diagnostic analysis and/or preventative maintenance of customer's products or installation at customers sites. • Maintain good rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements. •Troubleshoot/Diagnose oil free Blowers, Compressors, Hybrid, Variable Frequency Drives and Aertronic controls •Performs all work in accordance with established safety and quality management procedures •Plan and schedule travel to best meet customer requirement, service schedule requirement, time efficiency, and cost efficiency. •Participates in a rotational On-Call with Service Manager to provide 24 x 7 x 365 phone / shop support for customers. •Trained new hires and Customer’s that are unfamiliar with our products. Show less

    • Ireland
    • Food and Beverage Services
    • 700 & Above Employee
    • Field Service Technician
      • Sep 2017 - Nov 2019

      Georgia • Provided technical assistance on start-ups, installations and repairs on frozen beverage equipment. • Troubleshoot and Diagnose frozen beverage equipment. • Document service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets. • Maintain rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements. • Perform preventative maintenance… Show more • Provided technical assistance on start-ups, installations and repairs on frozen beverage equipment. • Troubleshoot and Diagnose frozen beverage equipment. • Document service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets. • Maintain rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements. • Perform preventative maintenance to Restaurants, High Schools, Hospitals and Churches etc. • Service and manage accounts in Georgia, Alabama, Tennessee, South Carolina and Alabama. Show less

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Field Service Technician
      • Feb 2015 - Sep 2017

      Norcross Ga • Provided technical assistance on equipment start-ups, installations and repairs of compressed air systems. Including “hands-on” work to assure equipment operates to customer’s requirements. • Document service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets. • Increases Ingersoll Rand customer’s awareness of how Ingersoll Rand products, services and solutions; such as Package Care, Preventative Maintenance, Diagnostics… Show more • Provided technical assistance on equipment start-ups, installations and repairs of compressed air systems. Including “hands-on” work to assure equipment operates to customer’s requirements. • Document service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets. • Increases Ingersoll Rand customer’s awareness of how Ingersoll Rand products, services and solutions; such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations. • Maintain rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements. • Ensured proper operation of compressed air equipment by completing preventative maintenance requirements and 47 point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components. • Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. • Conduct safety assessments of a continuously changing working environment. • Troubleshoot/Diagnose air compressor malfunctions • Install new, used units or rental units at customers location Show less

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Technician
      • Feb 2012 - Jan 2014

      Alpharetta GA -Inspect, test, install, and repair machinery using devices such as hand tools to verify conformance to standards and repair requirements. (Micrometers, Feeler Gauges, Multimeters, Calipers, etc.) -Repair pneumatic, mechanical, and electrical components on rotating equipment. -Ensure Preventative Maintenance on equipment and machinery is followed and documented. -Build, Fabricate, and Install equipment beyond customer’s satisfaction with safety and quality as a number one priority.

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Aerspace Propulsion Journeyman
      • Mar 2008 - Mar 2012

      Moody AFB • Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and methods of repairing or replace malfunctioning or damaged components. • Monitored technicians performing corrective maintenance • Inspect completed work to certify that all aircraft engines are ready for operation. • Maintain repair logs and documented all preventive and corrective maintenance. • Conduct routine and special inspections as required by… Show more • Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and methods of repairing or replace malfunctioning or damaged components. • Monitored technicians performing corrective maintenance • Inspect completed work to certify that all aircraft engines are ready for operation. • Maintain repair logs and documented all preventive and corrective maintenance. • Conduct routine and special inspections as required by regulations • Replace or repair worn, defective, or damaged component. • Measure parts for wear, using precision instruments. Show less

Education

  • Embry-Riddle Aeronautical University
    Bachelor of Applied Science (B.A.Sc.), Technical Management/ Project Management
    2013 - 2015
  • Community College of the Air Force
    Associate of Science (AS), Avionics Maintenance Technology/Technician
    2010 - 2012

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