Experience

Cox Automotive Mobility

• United States
• Program Development
• 1 - 100 Employee

• Fleet Operations Support Specialist

  • Mar 2022 - Present

  Oceanside, California, United States • Scheduling fleet vehicles for preventative service. • Maintaining service and financial records of fleet vehicles. • Communicating repair and state inspection requirements to supervisors, driver and managers. • Analyzing historical data for fleet quality status. • Collecting and coding invoices for payment and reconciliation. • Entering payment for business financial needs and licenses. • Entering payment for business utilities and legal operation. • Scheduling service… Show more • Scheduling fleet vehicles for preventative service. • Maintaining service and financial records of fleet vehicles. • Communicating repair and state inspection requirements to supervisors, driver and managers. • Analyzing historical data for fleet quality status. • Collecting and coding invoices for payment and reconciliation. • Entering payment for business financial needs and licenses. • Entering payment for business utilities and legal operation. • Scheduling service for fleet vehicles with outside vendors for service and inspection. • Informing clients, drivers and supervisors of fleet and vehicle status. • Tracking vehicle and asset locations. • Creating and maintaining detailed records on both digital and physical platforms. of asset location, status, and future uses. • Analyzing vehicle and fleet trends for operational alterations and upgrades. • Auditing repair and purchase orders for corrections. • Creating financial records for reconciliation and budgetary analysis Show less



Manheim

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Client Services Coordinator ll

  • Sep 2020 - Present

  Riverside, California, United States As a Client Service Coordinator on the Recon side, my duties included: • Analyzing current inventory and steps attached to said inventory. • Creating and executing a process for each unit completion. • Follow units through every step of repair and quality control steps. • Making repair decisions based on damage type and measurements. • Inspect repair shop work load to determine best placement of vehicle labor times. • Maintaining inventory control of parts for future use. •… Show more As a Client Service Coordinator on the Recon side, my duties included: • Analyzing current inventory and steps attached to said inventory. • Creating and executing a process for each unit completion. • Follow units through every step of repair and quality control steps. • Making repair decisions based on damage type and measurements. • Inspect repair shop work load to determine best placement of vehicle labor times. • Maintaining inventory control of parts for future use. • Assigning and redistributing parts for units. • Assigning and coordinating unit movement with drivers across the county. • Assigning and detailing driver routes for mechanical and emission related checks. • Quality control techniques on vehicles for repair flaws or hidden damages. • Examining repair estimates for budgetary concerns and corrections. • Communicating and collaborating with several repair shops and dealerships for updates on repair and part statuses.

• Client Service Coordinator commercial

  • Mar 2018 - Sep 2020

  Fontana, California, United States As a Client Service Coordinator, it was my duty to represent and communicate with the client while the vehicle they trusted to Cox Automotive was being sold. This includes receiving the vehicle, analyzing vehicle verification and condition reports, creating estimates for repairs, collaborating with several shop and departments for further information regarding vehicle status and completion, communication with the clients for approval of estimates and completion quality, and finally sale and… Show more As a Client Service Coordinator, it was my duty to represent and communicate with the client while the vehicle they trusted to Cox Automotive was being sold. This includes receiving the vehicle, analyzing vehicle verification and condition reports, creating estimates for repairs, collaborating with several shop and departments for further information regarding vehicle status and completion, communication with the clients for approval of estimates and completion quality, and finally sale and location statuses for buyers. TO perform these duties, I became very competent using computer based applications such as Microsoft outlook, Excel, and proprietary web based systems.

• Condition Report Writer, entry to Level 2

  • Feb 2017 - Mar 2018

  Fontana, California, United States As Condition Report Writer my duties included: • Inspecting vehicles such as passenger cars, heavy truck, and motorcycles, for vehicle condition. • Creating detailed condition reports for auction customers. • Aiding in training of other inspectors and team members. • Interpreting and presenting department metrics, safety, quality, cost, and engagement, to managers, employees, other departments and visitors. • Creating action plans to handle day to day inspection operations and… Show more As Condition Report Writer my duties included: • Inspecting vehicles such as passenger cars, heavy truck, and motorcycles, for vehicle condition. • Creating detailed condition reports for auction customers. • Aiding in training of other inspectors and team members. • Interpreting and presenting department metrics, safety, quality, cost, and engagement, to managers, employees, other departments and visitors. • Creating action plans to handle day to day inspection operations and possible issues. • Collaborating with supervisors and managers for continuous improvement on inspections, inventory, and department metrics.



GEICO

• United States
• Insurance
• 700 & Above Employee

• Auto Claims Adjuster

  • Apr 2016 - Jan 2017

  Temecula, California, United States As a GEICO Claims Adjuster, my duties included: • Independently create estimates detailing vehicle damage. • Providing customer service to insurers and claimants. • Collaborating with shops for vehicle and part status throughout the repair process. • Coordinating the activities of repair facilities, rentals, and part vendors. • Calculating and providing proper payment to repair facilities, vendors and customers. • Speaking with and solving customer issues and… Show more As a GEICO Claims Adjuster, my duties included: • Independently create estimates detailing vehicle damage. • Providing customer service to insurers and claimants. • Collaborating with shops for vehicle and part status throughout the repair process. • Coordinating the activities of repair facilities, rentals, and part vendors. • Calculating and providing proper payment to repair facilities, vendors and customers. • Speaking with and solving customer issues and problems. • Update vehicle owners and repair facilities to decisions made on rentals and vehicle repairs. • Entering and maintaining customer information throughout the claim. Show less



Intercon

• Security Officer Armed and Unarmed

  • Jan 2015 - Apr 2016

  Redlands, California, United States • Briefing supervisors and local law enforcement of daily activities and emergencies. Maintaining clear, concise, and timely reports to be used by law enforcement authorities in court cases and emergency preparedness of said daily activities. • Independently patrol and promote safety within designated locations by being visible in the area, enacting welfare checks in the community within every individual post. • Develop and maintain a working knowledge of local, state, and federal… Show more • Briefing supervisors and local law enforcement of daily activities and emergencies. Maintaining clear, concise, and timely reports to be used by law enforcement authorities in court cases and emergency preparedness of said daily activities. • Independently patrol and promote safety within designated locations by being visible in the area, enacting welfare checks in the community within every individual post. • Develop and maintain a working knowledge of local, state, and federal ordinances and laws, as well as all standard operating procedures and company policies related to law enforcement, apply toward observed and/or reported unusual activities and emergencies within locations. • Interview any and all witnesses to daily activities. • Providing surveillance and counter surveillance onsite. Show less



TLE.com

• Lead Generation

  • Jun 2012 - Dec 2014

  AS a Lead Generator for my duties included: • Analyze and contact small to large businesses to determine their need for business management solutions and hardware, while providing recommendations of other possible products and services, such as additional software modules or smaller software packages based off market analysis and client needs. • Utilizing internet based and open source systems, such as Salesforce, Microsoft Dynamics, Linkedin, Inside View, and Google Docs for market… Show more AS a Lead Generator for my duties included: • Analyze and contact small to large businesses to determine their need for business management solutions and hardware, while providing recommendations of other possible products and services, such as additional software modules or smaller software packages based off market analysis and client needs. • Utilizing internet based and open source systems, such as Salesforce, Microsoft Dynamics, Linkedin, Inside View, and Google Docs for market analysis and updating company information electronically with gathered information. • Monitor and brief other employees for performance optimization. To perform these duties, I became very competent with interacting with several different people, asking pointed questions to gather customer needs, researching and analyzing business needs and positions for future needs, and documenting information for further use by sales representatives and production managers. Show less