Experience

Cooler Screens Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Linux System Administrator

  • Apr 2021 - Present

  Chicago, Illinois, United States



IPsoft

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Linux System Administrator

  • Aug 2016 - Jul 2020

  Greater Chicago Area Unix systems support for multiple client environments; supporting virtual, physical servers, and storage devices. Improving and creating operating procedure documentations and automations. Utilizing proprietary monitoring and ticket system and linked client ticket systems to service Unix server requests and incidents.



Sears Holdings Corporation

• Infrastructure Operations Analyst

  • Jul 2014 - Jul 2016

  Greater Chicago Area Monitoring and level 1-2 troubleshooting the varying infrastructure and application components serving the E-commerce and physical store environments. Using analytical tools (Splunk, Dynatrace, Graphite) and other metrics to investigate environment issues, correlate issues and escalate to engineers and developers as needed.



Syntress

• United States
• Telecommunications

• Technical Support

  • Feb 2014 - Sep 2014

  Greater Chicago Area Help desk tech support for small to medium businesses. Includes both onsite and remote work involving end client desktops, hardware, software integration, active directory, file sharing, and networking.



Micro Center

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Dec 2012 - Apr 2014

  Greater Chicago Area Retail sales associate specifically working in the build your own computer and printer departments. Computer hardware replacement and new parts, printers, and general electronic sales.



ChicagoMicro

• United States
• Performing Arts
• 1 - 100 Employee

• Account Executive

  • May 2012 - Sep 2012

  Greater Chicago Area Consultative information technology solution selling to small and medium businesses, including lead generation and cold calling. Order management including negotiating prices with vendors, product availability, shipment tracking, and assisting with payment collection.



PC Mall

• Account Executive

  • Nov 2010 - Jan 2012

  Greater Chicago Area Small to medium business information technology solution selling. Order management including negotiating with vendors for volume discount and project pricing, product availability, and shipment tracking. Assisting with long term project scheduling, licenses renewal management, and coordinating manufacturer consultations


Illinois Institute of Technology
• United States
• Higher Education
• 700 & Above Employee
• Office Assistant

  • Sep 2006 - Apr 2008

Panera Bread
• United States
• Restaurants
• 700 & Above Employee
• Associate

  • Nov 2003 - Aug 2005