Experience

AMP Restoration & Roofing

• United States
• Construction
• 1 - 100 Employee

• Production Manager

  • Oct 2015 - Present

  Chesterfield, MO · Ordering and scheduling all jobs for production. · Build and maintain relationships with crews and suppliers · Auditing files to make sure enough money is allotted towards every project. · Taking care of customers who have discrepancies with work that was performed. · HAAG Certified Inspector for residential and commercial roofs. · Xactimate 28 Training



Rose International

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Retail Helpdesk Manager

  • Aug 2012 - Oct 2015

  500 Technology Dr. Weldon Springs, MO · Closely monitor a team’s call times, customer service skills, and general tone. · Make weekly reports to break down each representative’s overall job performance. · Host monthly conference calls with our clients to review changes in script and/or procedure. · Effectively coach each representative to improve their performance. · Resolve any issues customers had once a supervisor was requested and help close the sale.



SUPERVALU

• United States
• Wholesale
• 700 & Above Employee

• Order Picker

  • Aug 2010 - Aug 2012

  7100 Hazelwood Ave. Hazelwood, MO · Filled orders for stores with speed and accuracy. · Made sure time quotas were met · Operated several types of machinery. i.e. fork lift, reach truck, and electric pallet jack