William Mcgaw

Software Support at Forth™
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Software Support
      • Jul 2023 - Present

      United States

    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Unemployed
      • Apr 2023 - Jul 2023

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Traditional Negotiator
      • Apr 2023 - Apr 2023

      Houston, Texas, United States Financial sector. Working on behalf of debtors to secure settlements on outstanding debts with their creditors. Securing contracts, other relevant documentation, and ensuring any and all agreements are fulfilled.

    • Team Supervisor
      • Oct 2022 - Apr 2023

      Houston, Texas, United States Direct report to more senior management. Duties include supervision and guidance of new and tenured debt settlement negotiators to meet department wide productivity goals. Coordination with company personnel at various levels. Identification of productivity bottleneck and implementation and evaluation of solutions to enable team members to succeed.

    • Traditional Negotiator
      • Apr 2022 - Sep 2022

      Houston, Texas, United States Utilizing excel database in conjunction with CRM, I would analyze client debt portfolios and learn the ins and outs of various creditors to pursue resolution to these debts on behalf of our clients. Typically in the form of debt settlement. KPI/goal driven environment, fast paced.

    • Financial Services
    • 100 - 200 Employee
    • Account Representative
      • Mar 2020 - Apr 2022

      Houston, Texas, United States Work to resolve debts with our customers, seeking solutions to bring such accounts current. Work largely involves speaking with debt settlement agencies representing these customers, coming to agreements to meet everyone's financial needs.

    • United States
    • Software Development
    • 700 & Above Employee
    • Online Influencer/Live Stream Host
      • Jul 2018 - Jan 2020

      Yuma, Arizona, United States Through varying internet services (YouTube, Twitch), engage in live and scripted video entertainment to a grass roots audience supporting the show. Working knowledge of industry trends as well as video streaming software and general computer aptitude are a must.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift Supervisor
      • Oct 2017 - Jul 2018

      Yuma, Arizona, United States Directed with coordination of personnel and encouraging team growth, providing excellent customer service, and the handling of food. Knowledge of multiple pieces of kitchen equipment mandatory.

    • Enrollment Advocate
      • Aug 2015 - Feb 2017

      Yuma, Arizona Area Tasked with education and enrollment of seniors into Medicare D insurance plans. Duties include effectively detailing how such coverage works, enrolling prospective customers into these plans, and assisting customers/pharmacies/doctors with various aspects of the insurance claim process. Work requires adherence to federal regulation (HIPAA) to identify client identities and protect their private information.

Education

  • Arizona Western College
    Associate’s Degree, Business/Commerce, General
    2013 - 2015

Community

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