Experience

Aurora Cultural Centre

• Canada
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Box Office & Digital Services Coordinator

  • Apr 2021 - Present

  Aurora, Ontario, Canada



Richmond Hill Centre for the Performing Arts

• Canada
• Performing Arts
• 1 - 100 Employee

• Box Office Manager

  • May 2014 - Apr 2021

  - Liaise with producers and clients in all stages of event creation and management, including event building, ticket requests, inventory management, VIP and complimentary holds, consignment and group sales, and patron/sales reports as needed. - Responsible for the hiring, training, scheduling and supervision of over 10 current Box Office staff. - Assists with sales, both in person and over the phone, to alleviate congestion when necessary. - Keeps detailed inventory on all box office… Show more - Liaise with producers and clients in all stages of event creation and management, including event building, ticket requests, inventory management, VIP and complimentary holds, consignment and group sales, and patron/sales reports as needed. - Responsible for the hiring, training, scheduling and supervision of over 10 current Box Office staff. - Assists with sales, both in person and over the phone, to alleviate congestion when necessary. - Keeps detailed inventory on all box office materials and supplies, placing orders when necessary. - Creates and updates relevant Box Office website pages using HTML. - Interact with multiple suppliers to secure quotes and determine best pricing for all in-house ticket stock, scanners and communication equipment. - Creates and analyzes reports and databases for use in team meetings and marketing presentations. - Plans and execute events, such as the Richmond Hill Concerts in the Park Series – including mailing campaigns, marketing and vendor acquisition.

• Usher Supervisor

  • Feb 2012 - May 2014

  - Oversee a team of workers as the go about their daily routine. - Delegate tasks to employees based upon the workers' strengths. - Assist patrons with any inquiries or issues they may have. - Supervise the Front of House during any type of show in a rapidly changing environment. - Multitask between assisting employees and patrons.



Walmart

• United States
• Retail
• 700 & Above Employee

• Personnel

  • Aug 2012 - May 2014

  - Assist in the upkeep of files and records for 250+ employees. - Inputting and correcting of Time & Attendance, as well as Scheduling. - Act as a liaison between employees and management. - Inform employees on various company policies. - Provide daily budget updates. - Contribute to community events.



City of Richmond Hill

• Canada
• Government Administration
• 500 - 600 Employee

• Property Maintenance Worker

  • May 2011 - Sep 2011

  Duties involved: - Working in a team-based environment to aid in the restoration of the town - Removing ad-signs from municipal property - Removing graffiti from public parks - Testing the reflectivity of road signs in the Richmond Hill area



Scholastic

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Packer

  • Aug 2010 - Sep 2010

  Duties involved: - Repricing books to coincide with current market prices - Maintain product integrity - Use QA/QC when assessing the books to make sure they are up to standards



Walmart

• United States
• Retail
• 700 & Above Employee

• Associate, Cashier & Greeter

  • Jun 2007 - Dec 2009

  Duties involved: - Answering customer queries - Handling cash and closing cash registers - Creating and maintaining displays