William Lou
Analyst at Target Media Partners- Claim this Profile
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Bio
Experience
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Analyst
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Business Analyst
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Target Media Partners
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United States
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Advertising Services
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100 - 200 Employee
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Business Analyst
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Sep 2005 - Present
• Compose weekly and monthly reporting through the use of Excel, SQL, and Google Analytics. • Manage display campaigns through the use of Google Adwords, DBM, DFA, and DFP. • Manage the complete setup of new accounts through the use of SQL and a complex workflow • Troubleshoot performance and technical issues with various products • Correspond daily with other companies in order to ensure proper setup of accounts and changes to accounts • Work with over 80 different aggregators… Show more • Compose weekly and monthly reporting through the use of Excel, SQL, and Google Analytics. • Manage display campaigns through the use of Google Adwords, DBM, DFA, and DFP. • Manage the complete setup of new accounts through the use of SQL and a complex workflow • Troubleshoot performance and technical issues with various products • Correspond daily with other companies in order to ensure proper setup of accounts and changes to accounts • Work with over 80 different aggregators in order to resolve SQL import and export issues. • Manage daily files being uploaded to SQL Server as well as run SQL jobs for daily exports to online partners to identify errors or missing data • Responsible for insert of new online inventory and updates to dealer information in system
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Customer Care Lead
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Sep 2005 - Oct 2012
Reviewed both live and pending ads in high traffic categories via internal software tool * Eliminated possible fraudulent ads placed * Proofread and revised, as needed, any category ads placed by customers * Managed incoming ads to ensure legality within state and federal laws
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Target Media Partners
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United States
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Advertising Services
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100 - 200 Employee
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Supervisor
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Jan 2000 - Jan 2005
Provided support to the sales team, ensuring all sales and service objectives were met * Assisted in the development of new policies and procedures * Assisted in interviewing and hiring new employees * Assisted in the training of new employees * Prepared weekly sales reports for the sales team and sales management * Cash handling and banking * In charge of opening and closing of store * Addressed customer complaints and made sure that customer was happy * Product… Show more Provided support to the sales team, ensuring all sales and service objectives were met * Assisted in the development of new policies and procedures * Assisted in interviewing and hiring new employees * Assisted in the training of new employees * Prepared weekly sales reports for the sales team and sales management * Cash handling and banking * In charge of opening and closing of store * Addressed customer complaints and made sure that customer was happy * Product Preparation * Improving customer service based on customer feedback * Providing solution to complicated problems and keeping up the quality level
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Supervisor
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Jan 1999 - Jan 2000
Cash handling * Cleaning of store * Opening and closing of store * Preparation of product * Baking and serving food * Improving customer service based on customer feedback * Providing solution to complicated problems and keeping up the quality level
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