Experience

Coalinga-Huron Unified School District

• Education Administration Programs
• 100 - 200 Employee

• School Technology Technician

  • Feb 2023 - Present

  Coalinga, California, United States Support the School District’s staff by optimizing the functionality of the IT infrastructure, especially the individual Windows desktops and laptops, MacBook laptops, and iPads utilized by the employees and students. • Troubleshoot Ethernet and Wi-Fi connectivity issues • Troubleshoot Windows, MacBook, and iPad software issues • Reset users’ Wi-Fi and email passwords through the IT admin website • Unlock email accounts and enroll the accounts into two step verification… Show more Support the School District’s staff by optimizing the functionality of the IT infrastructure, especially the individual Windows desktops and laptops, MacBook laptops, and iPads utilized by the employees and students. • Troubleshoot Ethernet and Wi-Fi connectivity issues • Troubleshoot Windows, MacBook, and iPad software issues • Reset users’ Wi-Fi and email passwords through the IT admin website • Unlock email accounts and enroll the accounts into two step verification through google admin • Install new access points at each school site • Troubleshoot and resolve domain errors by connecting computers to the proper VLAN on the right switch • Install motherboard, RAM, hard drive, GPU, power supply, and computer fan inside desktops • Fix corrupt Windows operating system and hard drive by downloading the storage device driver and Windows 11 ISO file to a bootable USB flash drive and install the storage driver and Windows 11 operating system on the computer • Troubleshoot and resolve audio and camera issues on computers • Set up microphones, speakers, projector, and online live stream for school board meetings • Fix printer and scanner connectivity issues by installing the correct driver • Assign each network printer a static IP address and connect computers to the network printers • Set up Windows 11 user accounts and MacBook user accounts and fix login issues by logging into the IT admin account and resetting the user’s password • Fix corrupt Windows operating system by restoring the Windows Registry through the command prompt in advanced options • Fix share screen issues on ViewSonics and promethean boards • Splice fiber optic network cables • Troubleshoot printer spooler issues • Repair corrupt PDF files on Windows 11 • Unlock disabled iPads by putting them in recovery mode and restoring the iPads with iTunes • Automate, control, and secure administrative policies on iPads remotely through an Apple mobile device management system called JAMF Show less



U.S. Department of Veterans Affairs

• United States
• Government Administration
• 700 & Above Employee

• Information Technology Aide

  • Apr 2022 - Feb 2023

  Fresno, California, United States Supported the Medical Center’s staff by optimizing the functionality of the IT infrastructure, especially the individual workstations and computing devices utilized by the employees • Set up new workstations for users, ensured network connectivity and provided basic instructions for accessing the organization’s IT resources • Replaced and updated Windows desktops, monitors, keyboards, mice, and other peripherals as needed. • Reimage Windows 10 computers with new operating systems… Show more Supported the Medical Center’s staff by optimizing the functionality of the IT infrastructure, especially the individual workstations and computing devices utilized by the employees • Set up new workstations for users, ensured network connectivity and provided basic instructions for accessing the organization’s IT resources • Replaced and updated Windows desktops, monitors, keyboards, mice, and other peripherals as needed. • Reimage Windows 10 computers with new operating systems, applications, and tools, keeping them up to date. • Disassembled and properly disposed outdated and broken computers, ensured no data was compromised and the devices were recycled or repurposed • Deleted corrupted printer drivers from computers and reinstalled brand new updated drivers from the manufacturer’s website • Configured IP address, subnet mask, and default gateway on brand-new printers • Troubleshooted printer spooler issues • Set up and installed a brand-new printer for users and then installed printer drivers on the computer • Troubleshooted Windows 10 blue screen of death • Increased computer speed by increasing virtual memory and RAM • Increased computer speed by selecting ultimate performance in the control panel, turning certain computer settings off, including focus assist, transparency effects, and gaming mode to conserve RAM usage, and selecting adjust for best performance in performance options • Assisted users in installing software applications that allowed their computer to connect to ePad signature devices • Ran memory and hard drive diagnostics on computers in the BIOS • Troubleshooted network connectivity issues by using a fluke cable tester • Provided help desk support to end users via telephone and in person • Troubleshooted and resolved basic audio/visual connectivity issues • Added new printers to the print server and delete old printers from the print server • Maintained an accurate inventory of the organization’s IT devices and software licenses Show less



IN-HOME SUPPORT SERVICES, INC.

• United States
• 700 & Above Employee

• Care Provider

  • Jun 2020 - Jan 2023

  Fresno, California, United States Assisted with supporting clients in their daily activities, including meal preparation, cleaning, and personal care.



Internal Revenue Service

• United States
• Government Administration
• 700 & Above Employee

• Office Assistant

  • Jan 2021 - Jun 2021

  Fresno, California, United States Performed various clerical duties, including maintaining records, extracting, sorting, numbering, batching, filing tax returns, and related correspondence.



GAOTek Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Virtual Tech Support Internship

  • Nov 2020 - Feb 2021

  Manhattan, New York, United States (Remote) • Provided Tech support and developed data sheets. • Performed eCommerce tech writing for Amazon stores. • Troubleshooted technical issues remotely and provided technical training for new interns.



Naval Facilities Engineering Command (NAVFAC)

• United States
• Construction
• 700 & Above Employee

• Student Trainee Clerk and Admin

  • Jun 2019 - Jun 2020

  Port Hueneme, California, United States • Used automation software to generate various purchasing activity reports. • Inputted, updated, revised, sorted, calculated, and manipulated information in a database. • Assisted with gathering, consolidating, and summarizing factual data for reports, studies, and presentations. • Performed routine administrative functions such as receiving supplies, equipment, maintenance, etc. • Received visitors and callers to the organization. • Sorted mail and routed messages to the… Show more • Used automation software to generate various purchasing activity reports. • Inputted, updated, revised, sorted, calculated, and manipulated information in a database. • Assisted with gathering, consolidating, and summarizing factual data for reports, studies, and presentations. • Performed routine administrative functions such as receiving supplies, equipment, maintenance, etc. • Received visitors and callers to the organization. • Sorted mail and routed messages to the appropriate personnel. • Scanned technical reports to an electronic file. Show less



Center of International Trade Development

• Office Assistant

  • Jan 2019 - Jun 2019

  Fresno, California, United States Assisted with website management, database management, and other projects.



WebCity Press

• United States
• Advertising Services
• 1 - 100 Employee

• Web Developer Assistant and Tech Support Assistant

  • May 2017 - Jun 2019

  Fresno, California • Built and maintained clients’ websites using WordPress. • Installed and troubleshooted PC hardware, software, and printers. • Set up and troubleshooted audio equipment including speakers and microphones. • Recorded audio and edited audio files using Audacity and Adobe Audition. • Troubleshooted network connectivity issues • Troubleshooted technical issues for my boss remotely using Quick Assist • Edited photos using Photoshop. • Greeted clients and answered the… Show more • Built and maintained clients’ websites using WordPress. • Installed and troubleshooted PC hardware, software, and printers. • Set up and troubleshooted audio equipment including speakers and microphones. • Recorded audio and edited audio files using Audacity and Adobe Audition. • Troubleshooted network connectivity issues • Troubleshooted technical issues for my boss remotely using Quick Assist • Edited photos using Photoshop. • Greeted clients and answered the phone. • Telemarketing Show less



Independent Contractor

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Web Developer

  • Jul 2018 - Sep 2018

  Fresno, California, United States Built a website for Elite Organizational Consulting using WordPress.



Bitwise Industries

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Intern

  • Jun 2016 - Jul 2016

  Fresno, California, United States Registered students on Slack and performed other clerical work.