Experience

Boaters World Marine Centers
• Keyholder


Prestige Yacht Management

• United States

• Sales and Operations Manager

  • Mar 2009 - Jun 2016

  Annapolis, Maryland Area Communicate with clients, schedule to maximize efficiency, resolve customer service issues and follow up to ensure satisfaction. Thoroughly collect detailed technical and sensitive data for customer profiles to make recommendations and invoice for completed jobs. Oversee office staff, advise department managers, and consult with owners to analyze operations and suggest improved systems. Increased revenues each year of employment due to dedicated, organized, and honest work ethics along… Show more Communicate with clients, schedule to maximize efficiency, resolve customer service issues and follow up to ensure satisfaction. Thoroughly collect detailed technical and sensitive data for customer profiles to make recommendations and invoice for completed jobs. Oversee office staff, advise department managers, and consult with owners to analyze operations and suggest improved systems. Increased revenues each year of employment due to dedicated, organized, and honest work ethics along with implementing innovative ideas. Show less