Experience

NextGen Leads

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Jan 2019 - Present

  Greater San Diego Area



Corelogic

• Processor

  • Mar 2016 - Present

  San Diego Work with credit bureau's to navigate through loan process's to assure accurate information is displayed. Make in bound and out bound calls to banks/ creditors relaying sensitive information and updating an applicant's credit information. Play an active role in customer service relations guiding people to have a stronger understanding as a consumer within the mortgage industry and the options that they are entitled too. Working with detailed account information and… Show more Work with credit bureau's to navigate through loan process's to assure accurate information is displayed. Make in bound and out bound calls to banks/ creditors relaying sensitive information and updating an applicant's credit information. Play an active role in customer service relations guiding people to have a stronger understanding as a consumer within the mortgage industry and the options that they are entitled too. Working with detailed account information and emphasizing privacy and security as one of many priorities when dealing with all types of customers. In addition have been through extensive training for the verification of employment/income department. Collaborating with a wide array of employers while following up on fax and online requests that require careful attention to minor details. Report income breakdown for applicant on the most recent past 3 years. Analyze W-2 and W-4 forms when verifying income. Address client remarks or any requests that involve account information to be displayed correctly or make changes to clear up any discrepancies. Show less