Experience

Swisher

• Service Technician

  Service and sales for Dishwashing machines, laundry machines, and cleaning supplies for Restaurants, hotels, and other hospitality locations



Fazoli's

• United States
• Restaurants
• 700 & Above Employee

• Assistant General Manager

  • Dec 2012 - Mar 2015

  Janesville, Wisconsin Shares responsibility/accountability for all aspects of the restaurant with GM in a corporate restaurant. Hire and trained staff while meeting sales goals and controlling profit. Coach associates and managers openly, honestly and with dignity to affect positive changes in behavior. - Consistently met or exceed sale budget goals while controlling profit - Made customer satisfaction the number one priority, which showed a 75% drop in complaints - Wrote associate schedules, Local… Show more Shares responsibility/accountability for all aspects of the restaurant with GM in a corporate restaurant. Hire and trained staff while meeting sales goals and controlling profit. Coach associates and managers openly, honestly and with dignity to affect positive changes in behavior. - Consistently met or exceed sale budget goals while controlling profit - Made customer satisfaction the number one priority, which showed a 75% drop in complaints - Wrote associate schedules, Local marketing & catering representative for restaurant. Show less



Highland Community College

• Higher Education
• 1 - 100 Employee

• Cafeteria Manager

  • Aug 2012 - Oct 2012

  Freeport, Illinois Devolope the college cafeteria experience through sales, catering, and on campus events. Create and maintain menu and daily specials as well as oversee all foodservice operations for college cafeteria.



The Scotts Miracle-Gro Company

• United States
• Consumer Goods
• 700 & Above Employee

• Sales Consultant

  • Mar 2012 - Jun 2012

  Waukesha, Wisconsin The Sales Consultant provides a proposal that accurately measures the homeowners’ lawns and provide to each prospect a professional, individualized lawn analysis and program sales recommendation. - Consistently hit or exceed sales goals - Accurately complete all required paperwork. Leave behind approved Scotts Lawn Service sales and marketing literature. - Make follow-up phone calls as requested by prospective customers, on a daily basis.



Roundy's Supermarkets, Inc.

• Deli Lead

  • Nov 2010 - Nov 2011

  Monona, Wisconsin The emphasis in this position was to assist the Deli Manager with ongoing department planning, execution and evaluation in order to ensure maximum sales and profit opportunities, effective cost control, efficient utilization of labor and strong customer service levels. Provided effective training, development and work direction for department associates and encouraged individual and group efforts toward the department objectives.



The Cannery Grill

• Chef

  • Jun 2007 - Oct 2011

  Sun Prairie, WI Accurately and efficiently prepared all dishes on the menu as well as prepped and portioned food products prior to cooking. Directed the operation of the back of the house staff and participated in cost controls and maintain the highest standards of food quality, service, cleanliness, safety and sanitation by assisting in the direction.



NCG Hospitality

• United States
• Hospitality
• 100 - 200 Employee

• Breakfast & Catering Chef

  • Jun 2003 - Sep 2007

  Madison, Wisconsin Area Provided catering, food planning and preparation services for all meeting functions as well as all Breakfast service that was provided at the hotel. Oversaw all food operations which included cost controls, maintaining the highest standards of food quality, efficient labor controls and strong customer relations.Assisted in making and maintaining top five ranking for Courtyard by Marriott, in first three years of operation & finished #1 in 2005 for brand. Employee of the Year 2005



Consolidated Management Company

• Assistant Foodservice Manager

  • Oct 2002 - May 2003

  Janesville/Beloit, Wisconsin Area Ran the daily operations of a college cafeteria, plus teach students who were in the culinery program.



Forest Hills Country Club

• Assistant Manager

  • Dec 1999 - Jul 2001

  Rockford, Illinois Area Help install and maintain POS system for Club Supervised and ran Grill Bar. Oversaw operations of food and beverage on the golf course and pool. Oversaw and helped served various small parties.



Venator Group

• Retail
• 1 - 100 Employee

• Seasonal Store Manager & Manager Trainer

  • Jan 1998 - Jan 2000

  Management Managed two top five sales rank seasonal stores in new locations. Surpassed sales estimates by 20%. Trained management for Footlocker and San Francisco Music Box Co.