Experience

Martin Audio Ltd

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Product Support Engineer

  • Apr 2020 - Present

  Provide unparalleled support, education, and troubleshooting for the entire line of Martin-Audio products. Assist with designing and implementing a wide variety of professional and commercial audio systems. Tune, commission, and support Martin-Audio sound systems for end users, dealers, and distributors. Assist with all technical aspects of new product and sales demonstrations.



Meyer Sound

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Technical Sales Engineer

  • Feb 2018 - Apr 2020

  United States Assist in the design, set-up, installation, and deployment of a wide variety of audio and networking systems. Tune and commission a wide range of audio systems to the latest industry standards. Test and troubleshoot our systems and products. Work with designers, integrators, and contractors to ensure optimal execution of our systems and products. Work with other manufacturers and industry leaders to further our industry and unify our standards.



VER

• Netherlands
• Staffing and Recruiting
• 1 - 100 Employee

• Lead Technician

  • Jan 2017 - Feb 2018

  United States Lead Console Technician/Audio Engineer for Tour Sound division. Test, check, program, and repair mixing consoles and accessories for major touring acts. Set up and operate mixing consoles and associated audio equipment as front of house or monitor engineer.



Bentley Meeker Lighting & Staging, Inc.

• United States
• Events Services
• 1 - 100 Employee

• Audio Department Manager

  • Nov 2015 - Jan 2017

  Design and implement audio systems for a variety of venues and situations. Provide technical support for all audio staff. Hire and train the audio staff in the set-up and operation of audio equipment. Train technical staff in the diagnosis and repair of audio equipment down to the circuitry. Work with audio manufacturers to keep required inventory of audio components to keep normal operations running. Act as audio technical advisor for the company with new equipment purchases. Design and… Show more Design and implement audio systems for a variety of venues and situations. Provide technical support for all audio staff. Hire and train the audio staff in the set-up and operation of audio equipment. Train technical staff in the diagnosis and repair of audio equipment down to the circuitry. Work with audio manufacturers to keep required inventory of audio components to keep normal operations running. Act as audio technical advisor for the company with new equipment purchases. Design and implement proper methods for the implementation and operation of audio equipment. Log and track all elements of audio equipment. Act as A1 – Audio Engineer, or A2 – Systems Technician, on high profile events. Show less



MUSIC Group

• United Kingdom
• Musicians

• Technical Specialist, Professional Division

  • Jun 2014 - Oct 2015

  Las Vegas, Nevada 1 of 4 Care Team members providing support of the Midas, Klark Teknik, and Turbosound brands for North America, South America, and the Caribbean. Offer phone, Internet, and in person support for all products. Diagnose, troubleshoot and repair equipment down to PC board level. Work with company representatives around the world regarding development and support of products. Manage and execute parts orders with dealers, distributors, and end users including warranty requests for the… Show more 1 of 4 Care Team members providing support of the Midas, Klark Teknik, and Turbosound brands for North America, South America, and the Caribbean. Offer phone, Internet, and in person support for all products. Diagnose, troubleshoot and repair equipment down to PC board level. Work with company representatives around the world regarding development and support of products. Manage and execute parts orders with dealers, distributors, and end users including warranty requests for the above mentioned brands via email and phone. As Primary Technical Support Specialist, duties also include; working with customers, repair centers, dealers, rental houses, and touring groups over the phone, email, and in person responding quickly to a high volume of both calls and emails that need to be prioritized and executed in a timely fashion. Technical support requests range from basic operational questions to providing support for in field PC board level repairs. These repairs are made by first discerning the most cost effective way to keep the product up and running. This may involve swapping out a part on the unit to limit downtime, having the unit sent in for repair, or flying to the location to perform the repair in person, onsite. Customer satisfaction is the number one priority! Above all, I am a brand ambassador as one of four people responsible for post-sales support as the face of the company. When meeting with a client for repair, service, or even for fun, I put the brand message first. As the newest member of the team, I am already entrusted to work with high profile clients such as: Clair Brothers, the UFC, Auburn University, Hedwig and the Angry Inch, ESPN, and the bands: Clutch, Mastodon, Foo Fighters, 30 Seconds to Mars, Kings of Leon, The Doobie Brothers, Metallica, and countless others. Show less



Station Casinos, LLC

• Lead Audio Engineer

  • May 2012 - Dec 2014

  Las Vegas, Nevada Lead Senior Audio Engineer for Santa Fe Station Casino and one of the senior engineers in the company. Involved with the planning process of events working with the production manager and the talent’s production crew to make sure that we could meet their needs with what we had at our disposal. This involved designing a production to meet both the venue’s needs and the entertainment’s needs. Ran sound for the highest profile entertainment for the company working with celebrities from the… Show more Lead Senior Audio Engineer for Santa Fe Station Casino and one of the senior engineers in the company. Involved with the planning process of events working with the production manager and the talent’s production crew to make sure that we could meet their needs with what we had at our disposal. This involved designing a production to meet both the venue’s needs and the entertainment’s needs. Ran sound for the highest profile entertainment for the company working with celebrities from the planning process to execution of the show. Entrusted to provide a professional environment at all times with the highest profile celebrities. I was chosen to work with the best acts the company booked; I personally mixed sound for the following: Toby Keith, Michael Grimm, Foreigner, Stanley Clarke, Luke Bryan, Tower of Power, Jeff Bridges, and countless others. Show less



Spirit Entertainment Ltd

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Sound Engineer

  • Feb 2013 - Jul 2013

  Las Vegas, Nevada Broadway Theatre inside New York New York Casino. On call tech to help with employee vacations and days - off an extra night or two a week.



Zions Bancorporation

• United States
• Banking
• 700 & Above Employee

• Items Processing Specialist

  • Aug 2011 - Dec 2011

  (Branch Closed) Maintained and operated check processing machines and computer software to ensure all financial requests from customers and bank representatives were processed in an accurate and timely manner. Used and mastered a variety of financial computer programs and basic computer programs; Microsoft Office, Outlook, and Excel.



Diebold

• Germany
• Individual and Family Services

• First Line Technician

  • May 2010 - Aug 2011

  Las Vegas, Nevada Diagnosed, repaired, and maintained ATM’s, safes, casino gaming machines, and security systems; computer software, hardware, and network issues. Planned and executed daily tasks for maximum efficiency without any supervision



Sam Ash Music

• Retail
• 300 - 400 Employee

• Sales Associate/Bass Instructor

  • Apr 2010 - Dec 2010

  Las Vegas, Nevada Assisted customers with major musical purchases on a daily basis. Consistently achieved as one of the top sales performers for the store. Developed and implemented education plans for all bass guitar students, ranging from beginner to advanced.



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Assistant Manager

  • Mar 2009 - May 2010

  Directly supervised employees in all everyday activities. Consistently ranked in the top 5% of sales for the district. Performed and supervised all fiscal duties such as deposits, balances, and transfers. Represented the store at the district level.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Home Entertainment Supervisor

  • Jul 2008 - Mar 2009

  Directly supervised and trained employees. Performed consistently as a top seller in multiple departments. Educated and assisted customers in home electronics through excellent customer service. Designed and executed simple to complex home theater, computer, and networking systems.



Gap Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Experience Manager

  • Aug 2005 - Jul 2008

  Reno/Las Vegas, Nevada Directly supervised employees and served as Manager on Duty on a daily basis. Assisted in the design and set up of visual merchandising standards. Led the store for ‘GAP Card’ enrollment contributing over 30% of the store’s total.



University of Nevada Reno

• United States
• Higher Education
• 700 & Above Employee

• Sound Engineer

  • Aug 2004 - May 2006

  Reno, Nevada Worked with student groups with an idea for an event, teaching event planning techniques, starting with the event planning stages. Worked with the client in selecting the venue, sound and lighting system, and staff needed for their event through execution of the event. We did not have any direct supervision and were held responsible for monitoring ourselves and making sure we put on a great show. By the time I left the university, I was the head sound technician for the university. Designed,… Show more Worked with student groups with an idea for an event, teaching event planning techniques, starting with the event planning stages. Worked with the client in selecting the venue, sound and lighting system, and staff needed for their event through execution of the event. We did not have any direct supervision and were held responsible for monitoring ourselves and making sure we put on a great show. By the time I left the university, I was the head sound technician for the university. Designed, constructed, and operated simple to complex sound and lighting setups. Recorded, mixed, and mastered live performances for all campus events. Worked directly with promoters to design the best sound and light reinforcement to accommodate both our venues and the promoters needs. Show less