William Ford
School Support Specialist at Maths Pathway- Claim this Profile
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Topline Score
Bio
Experience
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Maths Pathway
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Australia
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Primary and Secondary Education
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1 - 100 Employee
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School Support Specialist
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Jul 2023 - Present
- Liasing with schools to optimise their understanding of the Maths Pathway platform - Collaborating amongst the Consultancy team to alert them of potential concerns - Communicating with the Business Development team to assist with any potential new business - Liasing with schools to optimise their understanding of the Maths Pathway platform - Collaborating amongst the Consultancy team to alert them of potential concerns - Communicating with the Business Development team to assist with any potential new business
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Rebel Sport
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Australia
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Retail
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700 & Above Employee
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Customer Service Manager - rebel Chadstone Internal (rCX)
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Aug 2022 - Aug 2023
Currently caretaking the store manager role for rebel Chadstone Internal (rCX).- Budgeting sales in excess of $350k per week- Rostering of over 120 team members- Hosting international trade partners regularly- Utilising store structure to promote products in correlation with the seasonal nature of sports retail- Exceeded Monthly sales target by $170k for month of March
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Customer Service Manager - rebel Chadstone External
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Jul 2021 - Aug 2022
- Responsible for ensuring the development of a strong team in preparation for a major refurbishment.- Set-up all marketing opportunities within store through loyalty advertisement and sale activity.- Communicated with local football clubs to promote foot traffic to our smaller-than-average store.- Successfully managed the store to a $1 Million Dollars above previous year during COVID.- Store NPS Customer Feedback of 76% - increased from 62% the year prior.- Assisted with creating a culture of safety, training, and customer centricity. Show less
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Shift Supervisor/Full Time Fitness Expert
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Nov 2018 - Jul 2021
- Shift Supervisor at rebel Chadstone rCX - A top 3 store nationwide achieving sales in excess of $15.2M for FY20, projected to do over $17M pre-COVID.- Coordinating up to 30 people on shift at once- Highest salesperson in store 2 years running and top 100 in the company.- Specialises in equipment sales - A top 2 tech salesperson company-wide 2 years running, producing $67,514 in 2 months in Garmin watches alone. - After leading the tech department for a year, sales grew from $273,506 in Q2 2019 to $322,463 in Q2 2020 (17.89% growth).- Visual merchandising and store planning in a 2000 square metre store. - NPS (Net Promoter Score) Salesperson of the week - March 2020- Sales and Operations experience Show less
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Overnight Kitchenhand
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May 2017 - Nov 2018
- Ran the kitchen overnight - Detail cleaned to an extremely high standard - Prepared food for the day team - Trained new staff - Performed regular machine maintenance - Ran the kitchen overnight - Detail cleaned to an extremely high standard - Prepared food for the day team - Trained new staff - Performed regular machine maintenance
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Education
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Monash University
Master's degree, Business -
Deakin University
Bachelor of Science, Biochemistry -
Chisholm Institute
Certificate III in Information and Communication Technology, Information Technology