William Ford

School Support Specialist at Maths Pathway
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Contact Information
us****@****om
(386) 825-5501
Location
Narre Warren, Victoria, Australia, AU

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Experience

    • Australia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • School Support Specialist
      • Jul 2023 - Present

      - Liasing with schools to optimise their understanding of the Maths Pathway platform - Collaborating amongst the Consultancy team to alert them of potential concerns - Communicating with the Business Development team to assist with any potential new business - Liasing with schools to optimise their understanding of the Maths Pathway platform - Collaborating amongst the Consultancy team to alert them of potential concerns - Communicating with the Business Development team to assist with any potential new business

    • Australia
    • Retail
    • 700 & Above Employee
    • Customer Service Manager - rebel Chadstone Internal (rCX)
      • Aug 2022 - Aug 2023

      Currently caretaking the store manager role for rebel Chadstone Internal (rCX).- Budgeting sales in excess of $350k per week- Rostering of over 120 team members- Hosting international trade partners regularly- Utilising store structure to promote products in correlation with the seasonal nature of sports retail- Exceeded Monthly sales target by $170k for month of March

    • Customer Service Manager - rebel Chadstone External
      • Jul 2021 - Aug 2022

      - Responsible for ensuring the development of a strong team in preparation for a major refurbishment.- Set-up all marketing opportunities within store through loyalty advertisement and sale activity.- Communicated with local football clubs to promote foot traffic to our smaller-than-average store.- Successfully managed the store to a $1 Million Dollars above previous year during COVID.- Store NPS Customer Feedback of 76% - increased from 62% the year prior.- Assisted with creating a culture of safety, training, and customer centricity. Show less

    • Shift Supervisor/Full Time Fitness Expert
      • Nov 2018 - Jul 2021

      - Shift Supervisor at rebel Chadstone rCX - A top 3 store nationwide achieving sales in excess of $15.2M for FY20, projected to do over $17M pre-COVID.- Coordinating up to 30 people on shift at once- Highest salesperson in store 2 years running and top 100 in the company.- Specialises in equipment sales - A top 2 tech salesperson company-wide 2 years running, producing $67,514 in 2 months in Garmin watches alone. - After leading the tech department for a year, sales grew from $273,506 in Q2 2019 to $322,463 in Q2 2020 (17.89% growth).- Visual merchandising and store planning in a 2000 square metre store. - NPS (Net Promoter Score) Salesperson of the week - March 2020- Sales and Operations experience Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Overnight Kitchenhand
      • May 2017 - Nov 2018

      - Ran the kitchen overnight - Detail cleaned to an extremely high standard - Prepared food for the day team - Trained new staff - Performed regular machine maintenance - Ran the kitchen overnight - Detail cleaned to an extremely high standard - Prepared food for the day team - Trained new staff - Performed regular machine maintenance

Education

  • Monash University
    Master's degree, Business
    2020 - 2022
  • Deakin University
    Bachelor of Science, Biochemistry
    2017 - 2019
  • Chisholm Institute
    Certificate III in Information and Communication Technology, Information Technology
    2015 - 2016

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