Experience

City of Newton, Iowa

• United States
• Government Administration
• 1 - 100 Employee

• I.T. Support Specialist

  • Aug 2020 - Present

  Maintain all hardware, software & server equipment for several locations in the City of Newton. Capture interview video for the Newton Police department as evidence for the County Attorney. Broadcast City Council Meetings. Troubleshoot multiple different circumstances. Install and maintain Ubiquiti RF dishes for intra city communication with central office network. Maintain all hardware, software & server equipment for several locations in the City of Newton. Capture interview video for the Newton Police department as evidence for the County Attorney. Broadcast City Council Meetings. Troubleshoot multiple different circumstances. Install and maintain Ubiquiti RF dishes for intra city communication with central office network.



Prairie Meadows

• United States
• Entertainment Providers
• 200 - 300 Employee

• I.T. Support Technician

  • Dec 2010 - Mar 2020

  Build PCs using WDS, to deploy to users. Handle calls by entering them in Track-it and either fixing the issue or assigning it to the appropriate I.T. personnel. Responsible for all I.T. functions on the Sunrise shift. Prepare weekly logs reporting all activities that I have performed. Use Remote Assistant or Remote Connection to rectify issues on users PCs. Monitor Server and Network communication to ensure seamless operation. Repair or replace any PC or peripheral equipment that malfunctions. Show less



IBm

• Business Consultant

  • Jun 2009 - Jun 2010

  Provide technical support and administration of iSeries systems for Whirlpool, American Express, The Hartford and AMTRAK. One member of a team of six responsible for the availability of over 20 iSeries systems. Responding to tickets generated by Maximo and Remedy. Install, fix and upgrade OS/400 and applications. Process requirements for Health Check compliancy. Installed and configured hardware for a system that was relocated from Canada Provide technical support and administration of iSeries systems for Whirlpool, American Express, The Hartford and AMTRAK. One member of a team of six responsible for the availability of over 20 iSeries systems. Responding to tickets generated by Maximo and Remedy. Install, fix and upgrade OS/400 and applications. Process requirements for Health Check compliancy. Installed and configured hardware for a system that was relocated from Canada



Whirlpool Corporation

• United States
• Manufacturing
• 700 & Above Employee

• GIS Technical Analyst Senior

  • Jun 2007 - Jun 2009

  Provide technical support and administration of 13 iSeries boxes. Install software and fixes on iSeries, including OS/400 and applications. Investigate opportunities to enhance products used by researching new developments in the Information Systems arena. Transition into a role as mainframe administrator. Pull mainframe fixes, apply to several LPARS and monitor results. Process security requirements for user profiles and applications on iSeries. Make iSeries hardware modifications via HMC and build iSeries LPARS Show less