William Delmas-Black

Account Manager / International Project Manager at Emersya
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Contact Information
us****@****om
(386) 825-5501
Location
Montpellier, Occitanie, France, FR
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
  • Spanish Full professional proficiency

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Anthony Carayon

William is a very competent professional, passionate about his work. He's always very good advice and knew how to guide me when I asked him questions. A great professional value that's matched only by these human qualities ! ;)

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Credentials

  • IELTS
    Cambridge University
    Jul, 2012
    - Nov, 2024
  • Aeronautics Initiation Certificate
    Lycée Louis Rascol
    Jun, 2009
    - Nov, 2024

Experience

  • Emersya
    • France
    • Software Development
    • 1 - 100 Employee
    • Account Manager / International Project Manager
      • Feb 2021 - Present

      My role - manage portfolio of international accounts, coordinate projects implementations DIGITAL PRODUCT MARKETING - We work closely with industry-leading clients from all sectors around the world to help them achieve a highly interactive and innovative digital product marketing, using 3D through Emersya's award-winning platform. DESIGN, CREATION, PRODUCT DEVELOPMENT - Emersya recently launched Collaborative Design, an extention to the already existing Emersya SaaS platform, which allows brands to iterate product variants in 3D and collaboratively. Collaborative design enhances creation processes, and drastically reduces the need for unsustainable physical samples. Do you want to know more about our solutions? DM me! Show less

  • Appvizer
    • France
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Account Executive
      • Jul 2020 - Feb 2021

      Our mission: to help professionals find the right software to improve competitiveness and quality of life at work. Our mission: to help professionals find the right software to improve competitiveness and quality of life at work.

  • Anglo-Continental
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Business Developer MENA
      • Mar 2018 - Jul 2020

      Historic English language institution that has seen more than 400,000 students since 1950 Field-based position In charge of developing partnerships and relationships with business accounts and government/military entities across the Middle East (Oman, Qatar, Saudi Arabia, Kuwait, UAE etc...) Missions - • Account management and sales maximization • New business opportunities • Business development planning in the MENA countries, with the formulation of detailed business plans • Organisation and planning of regular trips to the Middle East (14/16 weeks per annum) • Redaction of detailed reports and country reports • Welcoming and entertaining overseas clients and prospective clients at Anglo-Continental Show less

  • Volvo Group
    • Sweden
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Tri-lingual Customer Care coordinator
      • Jun 2016 - Mar 2018

      • Liaising between KAs, home dealers, repairing dealers, authorities • Coordinating all last minute issues (spare parts, last minute hire vehicles, breakdowns etc…) • Taking control of payments, contract commitments and financial aspects • Helping to build solid and lasting relationships with all major customers across France and Spain Recognised as one of the top coordinators for the French and Spanish team, with high responsiveness and capacity to thrive during moments of high pressure. Development with ease of healthy working relationships with major customers, as well as internally Show less

  • Brammer Group
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Invend™ European Operations Coordinator
      • Oct 2015 - May 2016

      • Contributed to the development of Invend™ solutions to a list of countries Brammer is present in (Scandinavia, Italy, Belgium, Hungary, Czech Republic etc....) • Took ownership in coordinating from pre-sales to pre-project evaluations, and in building multi-K€ high-value bids (ranging from 5999€ to 99999€)• In charge of measuring profitability and feasibility for each installation project, reporting directly to the Project Manager • First point of contact for KAs such as Alcoa, Mondelez, Coca-Cola, Valeo (Procurement – purchasing directors, H&S managers, QSCH officials etc…) as well as local Brammer sales teams • Installing & calibrating the vending machines, as well as managing the vending software (Cribmaster)• After-sales: product integrations, technical requests, stock modifications, consumption and financial reports etc…• KPIs and internal meetings– constant improvement of services and solutions Show less

    • European Graduate Management Programme
      • Oct 2013 - Sep 2015

      • 1st Rotation (Toulouse, France) - Led a market study on geographical extensions in Southern France- leading to the opening of one service centre in Montpellier • 2nd Rotation (Toulouse, France) -Internal sales, Cold-calling – monthly sales call centres, targeting products from preferred suppliersOrganised Brammer’s participation in the 2015th SEPEM exhibition in Toulouse (biggest national industrial and MRO products & services exhibition) - 500 1st class contacts were made and the stand was SEPEM’s 2015th highest return on investment • 3rd Rotation (Paris, France)- Within French Invend™ team; part of the proposal creation team, building high-value bids for existing customers and prospects• 4th Rotation (Stoneleigh, UK)- European TGM team (Tools & General Maintenance)- Stock management, data management & daily reporting (Qlikview, Winnix CRM, Inline). Additionally took part in coordinating 2016’s European TGM catalogue in 12 languages across Europe Show less

  • CCA International
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2012 - Aug 2012

      Customer Advisor in after-sales . Incoming calls from individual and businesses . Resolving problems and troubleshooting . CRM Customer Advisor in after-sales . Incoming calls from individual and businesses . Resolving problems and troubleshooting . CRM

  • Distag QCS
    • Ireland
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Business developer
      • Apr 2012 - Jun 2012

      . Business Development (UK & Europe), phoning and mailing . OEM research . Marketing (social media) . Creation and implementation of a general customer satisfaction survey . Business Development (UK & Europe), phoning and mailing . OEM research . Marketing (social media) . Creation and implementation of a general customer satisfaction survey

  • Chêne Vert
    • France
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Internship
      • Jun 2011 - Jul 2011

      Observational internship, Marketing department Observational internship, Marketing department

Education

  • Cardiff Metropolitan University
    BA (Hons), Degree in International Business Management
    2012 - 2013
  • Université Paul Sabatier Toulouse III
    Higher National Diploma, Business Techniques, Marketing, International Business
    2010 - 2012
  • Lycée Lapérouse, Albi
    Baccalaureat, Scientific
    2008 - 2010

Community

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