William Catapano-Cooper

Field Services Engineer at FST Technical Services
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Contact Information
Location
Greater Phoenix Area, US

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Field Services Engineer
      • Jan 2021 - Present

      Perform decontamination and cleaning procedures on dry etching machines in a clean room environment.Perform troubleshooting procedures and verification testing on dry etching machines.Assist customer personnel with various maintenance procedures.Utilize proper safety procedures to avoid toxic gas exposure and chemical process contamination.Document maintenance performed and coordinate with higher level engineers when escalation is needed. Perform decontamination and cleaning procedures on dry etching machines in a clean room environment.Perform troubleshooting procedures and verification testing on dry etching machines.Assist customer personnel with various maintenance procedures.Utilize proper safety procedures to avoid toxic gas exposure and chemical process contamination.Document maintenance performed and coordinate with higher level engineers when escalation is needed.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Security Dispatcher
      • Nov 2014 - Nov 2020

      Communicate with internal and external responders by 2-way radio, telephones, pagers, text messages, and e-mail.Receive and respond to emergency and non-emergency calls including internal code and 911 calls, dispatch security officers based on urgency and location, and contact external fire and law enforcement agencies in accordance with policies and procedures. Monitor and manipulate over 300 networked cameras on multiple sites in response to real-time threats of security and safety of the patients, staff, and property. Record daily events with detailed notes and times in dispatch logging software. Utilize radio software to communicate with security officers and maintenance personnel. Maintain confidential information and share only when essential to the job duties. Monitor and respond to critical systems alarms such as elevator, generator, medical gas, fire, badging, and patient protection systems. Coordinate multiple helicopter landings on campus and facilitate escorts to numerous departments.

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Security Supervisor
      • Nov 2013 - Nov 2014

      Managed and trained four interior security officers in daily responsibilities.Responded to security matters that required a report to be generated. Ensured the safety and well-being of patients through the use of restraints when appropriate. Provided oversight during employee performance when dealing with hostile encounters.Conducted weekly training to bolster the knowledge base of all officers in their duties as well as the duties of other officers. Kept my immediate supervisor informed of all issues or potential issues that may arise during the work day.Enforced the policies and procedures of the work site to ensure compliance and safety for all staff and visitors.Maintained confidential information to be used only for work purposes when appropriate.

    • United States
    • Defense & Space
    • 700 & Above Employee
    • Operations Specialist
      • Feb 2009 - Sep 2013

      Reviewed, edited, compiled, and disseminated a variety of classified technical reports generated by deployed Field Software Engineers (FSE)/Digital Systems Engineers (DSE) on a daily basis. Alerted government managers to equipment, software, network, environmental, and training issues that impacted the customer’s ability to utilize Central Command Software Engineering Center (SEC) Field Support Directorate (FSD) maintained systems.Provided worldwide personnel support to assist in the deployment, tracking, and retrieval of FSEs/DSEs.Compiled, edited, and disseminated Classified Daily Operations Reports.Managed and audited contractor and sub-contractor data in the Synchronized Pre-Deployment and Operational Tracker (SPOT) database.Compiled, edited, and disseminated an Extended Hours Projection Report on a monthly basis.Processed Budget Estimates including overhead costs for military exercises using civilian personnel as support.

    • Field Software Engineer
      • May 2006 - Oct 2008

      Site Lead for Forward Operating Base (FOB) FalconProvided training to soldiers on the principals of electronic warfare, signal jamming, proper maintenance, and operation of Electronic Counter-Measure sets (ECM).Maintained the Counter Radio controlled IED Electronic Warfare (CREW) systems which consist of a software programmable Radio Frequency countermeasure system, associated antenna(s), remote control box, installation kit (A-kit) and cabling for installation on a variety of wheeled and tracked vehicles.Performed the installation, maintenance (Hardware & Software), and test duties in support of CREW at FOBs and Regional Service Centers (RSC) throughout Iraq.Installed over 400 CREW systems totaling more than $40 million dollars on the following vehicle configurations: HMMWVs (M998, M1025, M1028, M1097, M1113 & M1114) Stryker Combat Vehicles Family of Medium and Light Tactical Vehicles (FMTV/LMTV) Heavy Expanded Mobility Tactical Truck (HEMTT) M2 Bradley Fighting VehicleWrote the initial Standard Operating Procedures (SOP) for the CREW installation on the M2 Bradley Fighting Vehicles and Amphibious Assault Vehicles.Worked directly with U.S. Army Battalions to determine optimal Omni-directional RF antenna placement to prevent communications interference and distrust of ECM systems.Performed operational checks and services to identify causes of equipment malfunctions, correct faults and to ensure that all ECM systems were operational.Loaded ECM systems with patch updated threat loads for the proper geographical location.Upgraded system firmware to ensure the ECM systems were able to provide the best protection available.

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Cable Systems Installer/Maintainer
      • Jul 2001 - Sep 2005

      Installed and maintained the gateway between main operations in Baghdad, Iraq and US Central Command. Monitored the gateway link between main operations in Baghdad, Iraq and US Central Command for any changes in services or possible maliciousness. Performed troubleshooting procedures between users, networking equipment, and the satellite systems.Performed troubleshooting procedures for Promina telecommunications systems, both on local and remote systems from shelves to pins.Identified damaged or malfunctioning equipment through the step by step process of elimination of faults within the system and performed the appropriate corrective action.Manufactured CAT 5E and 26 pair coaxial cable terminations for networking and Radio Frequency systems.Installed and maintained over 200 telephone and internet lines in Operation Enduring Freedom and over 400 telephone and internet lines in Operation Iraqi Freedom.Installed tactical telecommunications copper wire (WF16, WD1) to provide telephone service to subscribersConfigured and provided connectivity to Digital Non Secure Voice Telephones (DNVT) and Secure Terminal Equipment (STE) phonesInstalled, operated and maintained Junction Boxes, Signal Entry Boxes for 26 pair (coaxial) cable, and programmed telephones for subscribersInstrumental in the installation of coaxial cables, Remote Multiplexer Combiners and Digital Subscriber Voice Terminals (encrypts/decrypts voice traffic) over rugged mountain terrains in South Korea. Assisted in the planning and supervising of cable routing in Korea, providing the most efficient and expedient means to run coaxial cables over traffic areas and across power lines.

Education

  • Arizona State University
    Bachelors in Electronic Engineering, Electrical and Electronics Engineering
    2017 - 2022
  • Rio Salado College
    Associate of Science - AS, 3.4
    -
  • Rio Salado College
    Associate of Arts and Sciences (AAS), Military Leadership
    -
  • Rio Salado College
    Associate’s Degree, Arts
    -
  • Rio Salado College
    Associate’s Degree, General Studies
    -
  • Mesquite High School
    General Studies
    -

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