Client Success Specialist

• May 2022 - Present

Built and managed a team of threeDeveloped standard operating procedures for departmentSingle-handedly developed strategy to staff San Diego comic con, a $300K+ accountAdvised on 50+ accounts of all sizes, from Hertz to local restaurantsCoded HTML and Zapier for 25+ processesHeavily utilized Zendesk from an administrative and user perspectiveConsulted on comprehensive product dashboard & updates

Community Support Specialist

• Feb 2022 - May 2022

Workers Assembly Member

• Aug 2021 - Apr 2022

Lighting engineer Buyer, non-alcoholic beverages Pub team member Lighting engineer Buyer, non-alcoholic beverages Pub team member

Inside Sales Representative

• Oct 2020 - Sep 2021

- Led month over month growth in sales nationwide – $1M in January ‘21 - Manage 200+ client network of residential and commercial builders, architects, and designers - Fastest Sales Rep to $100K - March 2021 - Led month over month growth in sales nationwide – $1M in January ‘21 - Manage 200+ client network of residential and commercial builders, architects, and designers - Fastest Sales Rep to $100K - March 2021

Regional Sales Director

• Mar 2020 - Jun 2020

- Hired to be director of sales for Alamo Drafthouse Marketplace, where I would be in charge of all private events, lead generation, and private ticket sales for the entire venue

Digital Marketing Manager

• Mar 2018 - Mar 2020

- Executed Alamo Drafthouse's CJ (formerly known as Commission Junction) affiliate marketing campaign starting in 2018, determining best practices for growth, recruitment, and expenditure as well as actionable reporting- Orchestrated a 400% sales growth through recruitment and diversification since start of affiliate program, including driving over $70K in Q4 2019 Gift Card sales and surpassing 10K purchases in the program- Coordinated and recruited over 600 publishers from discount and gift related publishers like RetailMeNot & media-based publishers like Buzzfeed- Produced variable email campaigns targeted around special promotions, new products, and seasonal links for over 600 publishers- Built multiple targeted Google Ads campaigns to analyze competitors and regional growth across the US - Established relationships with dozens of notable social media influencers in markets from LA to NYC from organizations like Rooster Teeth, Refinery29 and other independent industry-tangential leaders- Spearheaded Google My Business & Yelp profiles for over 50 locations, including gathering hundreds of pieces of photography and specs for each location across the US- Oversaw a complete quantitative market competitor analysis across the United States - analyzing the approach AMC, Regal, Cinemark, and Marcus were taking in the theater industry- Developed a comprehensive audit of venue photography and presentation, personally reaching out to local management and setting up a guide for standards and practices Show less

Bartender / Shift Leader / Runner

• Feb 2018 - Jun 2019

- Strengthened runner team during sold out shows and private events of over 150+ people- Trained runners in safe, efficient customer-facing practices- Designed as many as 5 cocktails per minute during busy segments of the workday

Project Management Specialist

• Feb 2018 - Sep 2018

- Spearheaded large scale, 100+ person events - Developed administrative practices for contacting and filing hundreds of screenwriters - Produced YouTube channel uploads and copyright claims - Edited large scale clips for the On-Story show, a nationally syndicated program - Spearheaded large scale, 100+ person events - Developed administrative practices for contacting and filing hundreds of screenwriters - Produced YouTube channel uploads and copyright claims - Edited large scale clips for the On-Story show, a nationally syndicated program

Sales Marketing Coordinator

• May 2016 - Dec 2017

- Focus on Ecommerce and technical aspect of business - Headed new order SQL database project - Designed order instruction template - Write macros in Excel for tracking thousands of orders - Design formulas to better organize orders - Support sales managers through customer service and vigilant communication - Work directly with Bluestem Brands, Inc. and FixFind, LLC - Setup products for online sales on Target.com - Write copy and technical information for hundreds of items - Create and design sell sheets and PowerPoint presentations Excell Marketing is a sales representative agency that sells sports & recreation items to online and brick & mortar customers like Walmart, Target, Kohl's Department Stores, Cabela's, and more. See website for more information: http://www.excellmarketing.com/ Show less

Consultant Blogger

• Feb 2016 - Feb 2017

- Monitor quality control - Expand revenue opportunities - Brainstorm new ideas with staff collaboration - Publish several high-traffic pieces - Monitor quality control - Expand revenue opportunities - Brainstorm new ideas with staff collaboration - Publish several high-traffic pieces

Associate

• Jan 2016 - Jun 2016

Prepare food Ran cashier Cleaned facilities Prepare food Ran cashier Cleaned facilities

Copywriter

• Aug 2015 - Dec 2015

Kohl's Department Store & Bon-Ton Stores, Inc. • Wrote & edited creative product copy for 50+ products a day • Implemented copy via web database entry • Assisted in SEO keyword analysis & research Kohl's Department Store & Bon-Ton Stores, Inc. • Wrote & edited creative product copy for 50+ products a day • Implemented copy via web database entry • Assisted in SEO keyword analysis & research

Treasurer

• May 2014 - May 2015

- Oversaw finances - Organized 2 fundraisers for $400+, including the first for our organization - Managed PR plan for Red Cross - Managed UWGB Communication Preview Day for prospective students - Oversaw finances - Organized 2 fundraisers for $400+, including the first for our organization - Managed PR plan for Red Cross - Managed UWGB Communication Preview Day for prospective students

Receptionist

• Feb 2014 - May 2015

• Scheduled appointments via Microsoft Outlook • Reserved event rooms for faculty & staff • Forwarded callers & walk-ins to appropriate resources & personnel • Assisted in Microsoft Excel & Word projects • Scheduled appointments via Microsoft Outlook • Reserved event rooms for faculty & staff • Forwarded callers & walk-ins to appropriate resources & personnel • Assisted in Microsoft Excel & Word projects

Editorial Intern

• May 2014 - Sep 2014

• Established active dialogue with authors • Researched historical details to supplement articles • Utilized APA & Chicago styles of writing & editing for numerous published articles • Team member of publication launch Winter/Spring 2015 issue Vol. 31 No. 2 • Properly assessed & managed resources for efficient time management • Established active dialogue with authors • Researched historical details to supplement articles • Utilized APA & Chicago styles of writing & editing for numerous published articles • Team member of publication launch Winter/Spring 2015 issue Vol. 31 No. 2 • Properly assessed & managed resources for efficient time management

Supervisor

• Mar 2012 - Aug 2013

- Delivered pizza to the community - Supervised & trained new drivers - Assisted customers in orders - Created pizzas for hungry customers - Delivered pizza to the community - Supervised & trained new drivers - Assisted customers in orders - Created pizzas for hungry customers